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Rated 1 out of 5 stars

They are fraud the take money but not provide service. Their technician are also un trained/ unprofessional. You should provide option of zero or minus star. My experience was during first quater o... See more

Rated 1 out of 5 stars

The entire Jaipur staff is goonda. They are highly unionized. Technician named Saini is harassing customer repeatedly, doesn't turn up and lies that he is at location. The lady manning their landline... See more

Rated 1 out of 5 stars

RO Care India cheated me. I called for water purifier service and charged me Rs. 6700/- and not completed service. Their representative absconded. Thae same was informed through mail and many calls.... See more

Company replied

Rated 1 out of 5 stars

Please don't consult RO care india, they are worst. They sent a technician to rectify fault in Livpure ro at my hometown in Faridabad. Problem is as usual within 2 days. After repeated complaints for... See more

Company details

  1. Water Purification Company

Written by the company

RO Care India is a RO Water Purifier Servoce provider Company, established in the year 2003, We (RO CARE India) are one of the leading traders and suppliers of RO Water Purifier Systems, Water Heater and Water Treatment Products. Apart from this, We also provide Services, AMC, Maintenance & Installation to our valuable customers.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

125 reviews

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Replied to 69% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

This is fraud company

This is fraud company, they mentioned get service in 2 hours, for my Kent water purifier service so fat 10days completed and still counting

response less people
not the professional
to try to cheat the customer

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

They took money through online link. Now they have not delivered product nor giving receipt neither responding

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Do not waste money by calling…

Do not waste money by calling technicians from them.. They don't have skilled technicians to solve the issue.. The next day itself when the issue doesn't get solved, they won't attend your calls and block them after receiving money.. They also don't send their technician back for rectification.. Worst customer care who blocks the call..

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

frudster.

frudster.. spare part changes charges Rs 4800/ .. Service Technician : Anindam Das, MOB : 9830321898,our service partner (Arindam das, Mobile No- 8240291876

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

A horrible organization had a very bad…

A horrible organization had a very bad experience. The staff is rude and not at all helpful . The technicians are using duplicate parts . I an demanding for my refund and no response. They took money from my 85 years old mom and she is feeling cheated .

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

Poor Service Backup by KENT EO

KENT RO system at my home completely stopped working about a week ago. I registered a service request (230821-00984) on 21 Aug 2023 to get it repaired. Till date (25 Aug 2023), no resolution from KENT. I have been calling KENT customer daily and they make me feel good by giving false assurances that they will arrange for technician to visit my home the same day. That "day" is yet to arrive!!! Now I have resorted to buying RO water from a local vendor. At least his response is timely, quick and economical. Now I am wondering whether to continue with KENT. A machine not in use is useless

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

Worst service provider

Worst service provider
Don't have proper technician
Has very bad support team
Don't loose your money
Continues follow up for refund just they reply it will happened in 24 hours
By EOD then no action will taken

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Not even 1 star I want to give

Not even 1 star I want to give
They took money for giving no service
Also customer care persons are of no help. No complaints are being done here. Area manager also abuse their customers
They are a big cheat. Never call for service from this place
Please do not call them for work they are fraud and cheaters

April 2, 2023
Unprompted review

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