I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy. She took the... See more
Company replied
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I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy. She took the... See more
Company replied
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche B... See more
Company replied
There's no need to talk about the design, but the service is exceptional.
Company replied
I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is movi... See more
Company replied
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
Finchley Road 321-339, NW3 6EP, London, England, United Kingdom
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We visited the store one Sunday to see the relocation sale. I had requested some shipping information and provided my contact details but never heard back.

Reply from Roche Bobois - London - Hampstead 2

Reply from Roche Bobois - London - Hampstead 2

Reply from Roche Bobois - London - Hampstead 2
store closing so bought from stock and after 2 weeks I am still waiting to hear from them about delivery

Reply from Roche Bobois - London - Hampstead 2
I am very happy with the service from Roche Bobois, Jeremy is super helpful

Reply from Roche Bobois - London - Hampstead 2
I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy.
She took the time to understand what I was looking for—style, comfort, and budget—and guided me through the options. I never felt rushed or pressured, and I truly appreciated the patience and attention to detail.
The sofa I ended up with is exactly what I wanted, and the whole process was smooth and stress-free. We are very happy with the service so far!
Highly recommended!

Reply from Roche Bobois - London - Hampstead 2

Reply from Roche Bobois - London - Hampstead 2

Reply from Roche Bobois - London - Hampstead 2
Foti was a great in showing the showroom and connecting with my needs
helpful staff with a view on your opinion to share their expertise to seek the best out-come.
We were assisted by a very helpful person and the whole experience of choice our sofa was very smooth and straight forward
Professional team with excellent ideas and always helpful. Responded very efficiently and we are delighted with our furniture. The virtual designs are very helpful in the decision making process.
Really lovely sales person who understood our requirements… not pushy in trying to sell to us and made the whole experience extremely pleasant
The atmosphere in the showroom was very welcoming, without feeling intrusive. Fathy was helpful, polite and friendly.
The showroom is beautifully laid out and showcases the furniture well.
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