We always receive excellent service and design expertise when shopping here. The service level is 2nd to none with great communication throughout. We deal with Jayden and he always looks after us.
Company replied
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The staff were very helpful and patient with our needs. Delivery times were explained as we have an urgent need for the goods. The manager also assisted me in signing up for the Harrods black card so... See more
Company replied
Been using the same sales person for some years. Always excellent service good knowledge of products Nothing to much trouble Always use there web site and and communicate through email.
Jay (Harrods)has helped me over the last three years…choosing sofas chairs and dining table. I like the fact that he is professional and friendly and patient.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Manufacturer
- Home Goods Store
- Living Room Furniture Store
- Outdoor Furniture Store
Written by the company
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
Contact info
Brompton Road 87-135, SW1X 7XL, London, England, United Kingdom
- +44 207 8938394
4.4
Excellent
27 reviews
Asks customers to review
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Reply from Roche Bobois - London - Harrods 1
Hello, thank you for your feedback on our Harrods showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Professional and patient
Jay (Harrods)has helped me over the last three years…choosing sofas chairs and dining table.
I like the fact that he is professional and friendly and patient.
May 16, 2025
Reply from Roche Bobois - London - Harrods 1
Dear Sheena, we are pleased to hear of your visits to our Harrods showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Silvia DE LEON
Silvia DE LEON, from Roche Bobois is an impeccable sales person, simply stated....
April 28, 2025
Reply from Roche Bobois - London - Harrods 1
Dear Albert, thank you for your feedback on our Harrods showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Excellent experience
Completely because of Mariana Kretzschmar who was incredibly helpful without being pushy or overbearing. I had gone to Harrods to look around (ie no intention of purchasing any items from Roche Boboise) but ended up purchasing dining chairs, bar stools, poofs and coffee table from her! Great knowledge and suggestions, conscientious and timely follow-ups, efficient and effective, extremely courteous and a joy to interact with.
March 22, 2025
Reply from Roche Bobois - London - Harrods 1
Dear Wan, we are pleased to hear of your visit to our Harrods showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Roche Bobois Management Team.
Two weeks ago
Two weeks ago, I visited Harrods and stopped by the Roche Bobois showroom, where I had the pleasure of being assisted by Sebastian. From the moment we walked in, Sebastian made us feel incredibly welcome with his warm and professional approach. His deep knowledge of the brand, attention to detail, and genuine enthusiasm for design made the entire experience exceptional.
Sebastian took the time to understand our needs, offering insightful advice and guiding us through the selection process with patience and expertise. His impeccable customer service and ability to create a seamless shopping experience were so impressive that we ended up purchasing two sofas!
It’s rare to come across someone who combines passion, professionalism, and a personal touch so effortlessly. Sebastian is truly an asset to Roche Bobois, and we couldn’t be happier with our experience. Highly recommend seeking him out if you’re visiting Harrods and looking for top-tier service!
March 7, 2025
Reply from Roche Bobois - London - Harrods 1
Dear Mr. Fernando, we are pleased to hear of your visit to our Harrods showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Web site sales
Been using the same sales person for some years.
Always excellent service good knowledge of products
Nothing to much trouble
Always use there web site and and communicate through email.
February 2, 2025
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