Rock Bottom GolfReviews 

743
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, often noting that items arrive in better condition than expected and sometimes even appear new. The pricing is consistently highlighted as competitive and fair, offering great deals on brand-name equipment and good value for the merchandise received. Reviewers are also very satisfied with the delivery service, describing it as fast, timely, and often arriving sooner than anticipated. However, some customers experienced issues with their orders, including receiving incorrect items, missing components, or damaged packaging. There were also concerns about additional fees and inconsistent pricing, with some reviewers finding better options elsewhere or feeling dissatisfied with refund policies.

What people talk about most

Product

Customers consistently note positive experiences with product quality and description, often finding items to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and prompt shipping.... See more

Price

Users describe positive interactions with price, frequently highlighting great prices, good deals, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers receiving items in perfect condition,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the simplicity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out several different companies for this same item, Rock Bottom Golf had the best deal in regards to price , shipping and quality. The golf bag arrived sooner than expected, in perfect... See more

Rated 5 out of 5 stars

I ordered a golf bag and 2 dozen Bridgestone E6 golf balls, by some oversight I received the bag but only 1 dozen balls. After contacting you customer service to notify of the shortage, shortly afterw... See more

Rated 5 out of 5 stars

First time buying used clubs and couldn’t be happier. The process was smooth, pricing was clear, and the clubs arrived exactly as described: no surprises. Thanks to a Halloween promo, I saved about 30... See more

Rated 5 out of 5 stars

I have been shopping at Rock Bottom for 25 years. Definitely the best site to purchase golf equipment and golf clothes etc. I believe they now have pickleball equipment also. They have great deals... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.


Contact info

4.2

Great

TrustScore 4 out of 5

743 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(743)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You won’t be sorry….

First purchase from the team at Rock Bottom Golf and will definitely not be my last! The selection they offer is outstanding, the site is super easy to navigate and the prices were by far the best I found! Ordered the new set of Callaway Rogue irons (4 - PW). They were at my door in two days and were packaged excellent and exactly what I ordered. Hands down one of the best online buying experiences I have ever had. Thank you to the Rock Bottom Golf team. Keep up the great work!!

July 5, 2024
Unprompted review
Rated 3 out of 5 stars

Original order was the wrong size

Original order was the wrong size, so requested a return, and reordered. So for 2 orders we paid freight for (3) shipments. And we added items on the second order.
Brand sizes were not standard sizes.

April 30, 2024
Unprompted review
Rated 4 out of 5 stars

All good

All good, delivery on time. My mistake, thought the "steel" was the head, not the shaft. Not anything like the performance from the graphite shafts that I have on the 5 & 7 woods. Always learning!

May 9, 2024
Unprompted review
Rated 4 out of 5 stars

All good

All good. Had problem with the loft on 6 iron but it was credited so thank you. I guess a final check before packing would have picked this anomaly up.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Rock Bottom describes their service

I ordered 8 used clubs. 6 of the 8 arrived with grips hanging off the end of the clubs shaft. They asked me to go to a local shop to receive a quote to fix them and get reimbursement. They then redacted that offer after I spent my own time and money to help them fix their problem. These clubs were ordered in the condition category described as "All of the wear is purely cosmetic, and will not in any way affect the performance of the club." So, after they screwed up the clubs and I went out of my way help them, they want them returned.

April 17, 2024
Unprompted review

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