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Rock Bottom GolfReviews 

743
•
TrustScore 4 out of 5

4.2

Vehicles & Transportation
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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, often noting that items arrive in better condition than expected and sometimes even appear new. The pricing is consistently highlighted as competitive and fair, offering great deals on brand-name equipment and good value for the merchandise received. Reviewers are also very satisfied with the delivery service, describing it as fast, timely, and often arriving sooner than anticipated. However, some customers experienced issues with their orders, including receiving incorrect items, missing components, or damaged packaging. There were also concerns about additional fees and inconsistent pricing, with some reviewers finding better options elsewhere or feeling dissatisfied with refund policies.

What people talk about most

Product

Customers consistently note positive experiences with product quality and description, often finding items to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and prompt shipping.... See more

Price

Users describe positive interactions with price, frequently highlighting great prices, good deals, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers receiving items in perfect condition,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the simplicity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out several different companies for this same item, Rock Bottom Golf had the best deal in regards to price , shipping and quality. The golf bag arrived sooner than expected, in perfect... See more

Rated 5 out of 5 stars

I ordered a golf bag and 2 dozen Bridgestone E6 golf balls, by some oversight I received the bag but only 1 dozen balls. After contacting you customer service to notify of the shortage, shortly afterw... See more

Rated 5 out of 5 stars

First time buying used clubs and couldn’t be happier. The process was smooth, pricing was clear, and the clubs arrived exactly as described: no surprises. Thanks to a Halloween promo, I saved about 30... See more

Rated 5 out of 5 stars

I have been shopping at Rock Bottom for 25 years. Definitely the best site to purchase golf equipment and golf clothes etc. I believe they now have pickleball equipment also. They have great deals... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.

Contact info

4.2

Great

TrustScore 4 out of 5

743 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(743)

82 reviews in the last 12 months

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Rated 4 out of 5 stars

Customer service was great

Customer service was great. I got the club, Mizuno 5 wood, that I wanted. I had it extended and regripped by local shop because of error on your website.

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

Got M4 irons with M2 shafts . Was told it was my fault because I didn't do my home work. Shaft was listed as Aldila but nowhere was it disclosed it was non-standard.

Received a used set of TaylorMade M4 Irons on 2-15-24. They were were listed a set of M4 21 irons. They had the the shaft listed as a Aldila Relax 55. That is a M2 shaft. The correct shaft is a Atamos - Fujikura. I called the next day to return them and was told I could not return them to get my money back but could return them for in store credit and I had to pay the shipping. They said it was my fault because I didn't do my homework. They claimed that there were 100's of club/shaft combinations. The customer service manager was rude and basically hung up on me. Have had much better service at Global. They are fair and sell what they advertise without having to check on them as to what they are selling.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Bargain Hunting Mecca

Great deal on the Wilson Staff utility iron I bought, wish I knew about this place sooner! I chose the longest shipping option to get free shipping expecting it to show up weeks later, but it was at my door in 4-5 days.

I also bought two polos and a phone mount for my cart, and they were all good quality. Great place to bargain hunt for golf gear.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

TaylorMade golf bag

I have ordered from Rock Bottom Golf in the past and will make purchases in the future. Great experience. Easy to place an order and items arrive on time and in excellent condition.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

RBG are bait-and-switch fraudsters

I placed an order for a high-priced item on your website, for a Christmas gift for my husband. A coupon code was offered on your home page. I verified that my item was not excluded from the coupon, but the coupon would not apply. I ordered the item anyway, since it was close to Christmas and this was the item my husband indicated he really wanted. I requested that an agent respond to me about the failed coupon code, asking for either a response or a credit to my payment for the discount according the the coupon. All I got was crickets. Crickets and a truckload of e-mail solicitations and ads that I got so inundated with, I finally had to unsubscribe. Then, the ads started coming from a different e-mail ID. I'll have to keep trying to get rid of you guys. While my husband is pleased with his gift, I feel I purchased it under the guise of a "bait and switch" scam. Therefore, I will shop elsewhere for him, even if I have to pay more. Because it's more about working with a reputable company than about cost.

December 16, 2023
Unprompted review

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