Roister Reviews 

379
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Avoid, 10 days still no product, credit card company used credit card cash back facility, did not respond to any of my emails, have no idea if incompetent or fraudulent, make your own minds up. Took p... See more

Rated 5 out of 5 stars

Placed order, confirmation received, despatched next day and a knock on the door within the timeslot that Parcelforce had informed me! Excellent all round. Remember, if your phone rings with 0845 60... See more

Rated 5 out of 5 stars

Excellent service! Ordered a bottle of Dom Perignon yesterday and it arrived today - and it's only a week before Christmas too! Very impressed! Well packaged, super price, no damage, all good - would... See more

Rated 5 out of 5 stars

Very good value. Arrived promptly and well packaged. Slight problem with order as 2 beers were missing and one arrived which I hadn't ordered, but despite me contacting about this by email on a Sunday... See more

Company details

  1. Alcohol Store

Information provided by various external sources

A online specialist drinks retailer with some of the best prices on gin, vodka and rum brands in the uk. Next Day Delivery available on all Products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

379 reviews

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1-star

No recent history of asking for reviews

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3.6

All reviews

(379)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy and efficient service

Speedy and efficient service! Would definitely recommend. My festive tipples arrived the day after I had purchased them and I was kept updated throughout!

December 1, 2020
Rated 3 out of 5 stars

Next day delivery..DONT waste you’re money

Got my order in before 2 for next day delivery (paid extra £6.95 for this)
Had two phone calls with differing delivery times and finally third day delivery arrived 4 hours after delivery time had ended.
The get out clause of course is that “due to COVID”......well, have to say NOT had any issues with orders from any other company’s for next day delivery’s at all this year so, UNIMPRESSED

December 1, 2020
Rated 5 out of 5 stars

The customer service was faultless and…

The customer service was faultless and it was the cheapest price around by a considerable distance. The gin arrived when stated and is expertly packaged so there is no fear of damages. I will certainly be using them again

November 30, 2020
Rated 5 out of 5 stars

Excellent

Fantastic company would highly recommend them super fast delivery and kept you updated on the shipment

November 30, 2020
Rated 5 out of 5 stars

Very good value

Very good value. Arrived promptly and well packaged. Slight problem with order as 2 beers were missing and one arrived which I hadn't ordered, but despite me contacting about this by email on a Sunday I had an email a few hours later offering me a refund and the missing beers to be sent the next day with next day delivery. Very good customer service and I will definitely be buying from here again.

November 29, 2020
Rated 5 out of 5 stars

Excellent service - third time I've placed an order

Placed order, confirmation received, despatched next day and a knock on the door within the timeslot that Parcelforce had informed me! Excellent all round. Remember, if your phone rings with 0845 60211111 IT IS NOT a fake call but Parcelforce letting you know about delivery so don't ignore - answer it!

November 29, 2020

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