Rollx Vans Reviews 200

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the staff's kindness, knowledge, and helpfulness, making the process easy and straightforward. Customers consistently praise the exceptional customer service, noting that employees prioritize their needs and are always willing to assist, providing a reassuring and supportive experience. Many also appreciate the professional and friendly service, with several reviewers mentioning specific individuals who went above and beyond to ensure satisfaction and provide thorough explanations. However, some people mentioned issues with the product, specifically a recurring check engine light and transmission problems on a recently purchased vehicle.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Product

Consumers find product to be ambiguous, with many expressing strong satisfaction and loyalty, often... See more

Customer service

Customers had positive experiences with customer service, highlighting the excellent communication and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve Strain was so gracious and accommodating to our needs and many questions. I believe he has found the perfect vehicle for us which should make life much easier. We are thrilled to work with Ro... See more

Company replied

Rated 5 out of 5 stars

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been... See more

Company replied

Rated 5 out of 5 stars

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me an... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Rollex van company. They are very knowledgeable, considerate and helpful. I especially liked Rocky Nevin who knows what he’s talking about.

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Manufacturer

Written by the company

Rollx Vans is a leading provider of wheelchair accessible vans, proudly serving individuals, families, caregivers, and businesses across the United States. We specialize in new and used handicap vans, featuring our own high-quality, factory-direct Rollx wheelchair van conversions. By designing and manufacturing our conversions in-house, we maintain strict quality control and deliver dependable, affordable accessible vehicles built for long-term reliability. Our inventory includes both side-entry and rear-entry wheelchair vans, as well as ADA-compliant commercial wheelchair vans for transportation providers, healthcare facilities, churches, and organizations. Whether you’re looking for a personal use mobility van or a fully compliant commercial solution, Rollx Vans offers options to fit a wide range of accessibility needs and budgets. We make the buying process simple with competitive pricing, flexible wheelchair van financing, trade-in options, and nationwide delivery. With decades of experience in the mobility industry, our knowledgeable team is committed to transparent guidance and exceptional customer service. At Rollx Vans, our mission is to help customers regain independence and freedom through safe, reliable, and professionally engineered wheelchair accessible transportation solutions.

Satisfaction Guarantee at Delivery

Satisfaction Gurantee

We want you to be thrilled with your wheelchair accessible van purchase. That’s why we offer a 100% money back guarantee at delivery if our customers aren’t full satisfied with their wheelchair accessible vehicle. It’s also why we offer the longest lasting, most reliable minivan or full size van on the market backed by the best structural warranty in the industry – 7 year/unlimited mile warranty! We know that you will love our wheelchair vehicles, that’s why they come standard with the Rollx Vans guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Matt at RollX vans was absolutely the…

Matt at RollX vans was absolutely the BEST to work with, as it was the first time needing a handicap van for my mother who had a brain aneurysm.

Matt walked my Dad and I thru every step and gave his honest opinion with his years of past experiences of what our needs would be and how to make it easiest for a 78 year old to get her in and out of the van.

Matt made every step easy and I was shocked we had No Stress throughout the whole process! Once the van was delivered, Travis showed up and went over every detail of operating the ramp and straps and all functions on the van and never rushed my Dad as he asked all the questions he had.

Van has been amazing and completely changed their quality of life.

Great Experience!! A+++

Thanks to Matt & Travis and all the Employees at RollX that brought the van back to what looked like showroom condition when it was delivered

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

I’m truly pleased at the way Rollx…

I’m truly pleased at the way Rollx helped me get financed. They made it a easy process. I would like to thank my salesman Rocky awesome guy. I’d recommend Rollx over the other mobility van companies. I know because I tried all of them.Thanks Rollx and Rocky

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

All around good

Good company and they make great vans and help you out with anything possible. I have been driving their Van's for years and trust them.

January 22, 2019
Unprompted review
Rated 3 out of 5 stars

The vehicle was shipped without all the…

The vehicle was shipped without all the features I ordered so delivery was delayed over a week while the right parts were shipped and installed. This was the hand controls for the wheelchair vehicle.

The paperwork for me to register the vehicle in CA wasn't sent to me until 3 days before the temporary registration expired. When I did go to register it at DMV I was told I needed a smog certificate because it was from out of state. I'm sure you must have known this as this is not the first vehicle you've sold in CA and it would have saved me time and two trips and waits at DMV if I had known I needed it before going to DMV.

December 12, 2018
Unprompted review
Rated 4 out of 5 stars

Bought several vans from rollx

Bought several vans from rollx. Always a well put together vehicle..best on the road...service dept is great..i always have my vans serviced at home. Daryl is fantastic....fixed right first time....Scott in florida..does a great job also..great service is the name of game.

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

This is our second Rollx van

This is our second Rollx van. Our first van was totaled in a head on collision. The conversion held up keeping my brother safe who is my chauffeur . To me this speaks volumes as to the quality that the whole Rollx team puts into their vans. After hearing of our accident they were more concerned about my brothers injuries than trying to get another sale. To us Rollx is a house hold name we wouldn’t ever think of going to another place. Their service team is always pleasant and easy to work with. They bend over backwards to help when ever we had a problem. We are the proud owners of a new Chrysler Pacifica conversion van by Rollx.

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

Love my van...

Shopping for my Rollxvan was enjoyable. The salesman, Tory, and other employees were very helpful. The tour of the assembly plant was informative and helped to make the decision to buy. The “lesson” on how to operate the van was great. I’ve now owned my van for a month. A road trip to Arkansas last week seemed much easier because of the convenience of just having to push a button in order to comfortably exit the van. Thank you, Tory!

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

3 vans

3 vans - 3 five stars
sales and service staff are rock stars
the used vans look and ride like they're brand new

October 21, 2018
Unprompted review
Rated 5 out of 5 stars

I love my Chrysler

I love my new Chrysler. Well at least new to me. The whole experience of working with Rollx Vans was fantastic. I knew from the first contact this was the company I wanted to help me find the mobility van that would best suite my needs. Marty, always answered my emails and telephone calls with accurate information. He was very understanding of my needs and when I would be able to complete the purchase. When we picked up the van all the staff at Rollx Vans were very helpful. The explanation of how the Rollx Van worked was very helpful. Rollx Vans took care of everything including the financing. The whole process was so simple. Like I said, I love my van and I trust Rollx Vans.

October 11, 2018
Unprompted review
Rated 5 out of 5 stars

I will recommend Rollx vans over ANY…

I will recommend Rollx vans over ANY conversion company. Unsurpassable customer service from the initial estimate to final delivery date where I was made to feel like a queen because my photo was featured on their Facebook page!!! My van was unfortunately in a collision a few days after I received it to no fault of my own. There was Rollx working right beside me to untangle my situation. Thinking of a conversion? Look no further. Call Matt @ Rollx. You are not just a customer. You will receive the best service ever!

October 11, 2018
Unprompted review
Rated 4 out of 5 stars

More than I expected, pleasently surprised.

Well built handicap conversion van. Love the operation of the unit. I was treated good by any of the staff / team during the process of my van rolling through the conversion process. Answered my questions in a timely manor. Being my 1st handicap van I was pleasantly surprised at how well the van drives and the lower noise level inside the van.
Now I just need to get used to it.

October 11, 2018
Unprompted review
Rated 5 out of 5 stars

After two negative experiences buying…

After two negative experiences buying used disability vans, we have to give Rollx an A+. Marty Walterhouse promised we wouldn't be disappointed with their product. He always returned our calls and addressed our concerns. And when the van couldn't be delivered by the time we had a special weekend trip, he made sure we had a rental. Kudos to Rollx Vans.

October 11, 2018
Unprompted review
Rated 5 out of 5 stars

ROLLX was great!

ROLLX was great, handling my Vocational Rehabilitation request forms, additional paperwork and delivering a great van! Thank you ROLLX and Rocky! This is my second purchase from ROLLX! I highly recommend Rollx to my friends. The fact that they are in Minnesota and I am in Wyoming was no problem at all. They delivered right to my home and made proper adjustment and installed Lock downs to my needs.

ROLLX IS AWESOME!

October 10, 2018
Unprompted review
Rated 5 out of 5 stars

Rollx Vans Complete a Perfect Game

I purchased this vehicle over the internet. It was a better experience than I even expected. The van showed up at my house in perfect condition and everything has been very, very good. If I shop for another van for mobility transportation, my first call will be to Rollx Vans. Thank you for a great service!

October 3, 2018
Unprompted review

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