The team at Romans Tilehurst were very helpful during in my recent move to my new rented property. Nathan, Charlotte and Lorraine from move management were especially helpful in making the move as sm... See more
Company replied
30-30a School Road, RG31 5AN Tilehurst, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The team at Romans Tilehurst were very helpful during in my recent move to my new rented property. Nathan, Charlotte and Lorraine from move management were especially helpful in making the move as sm... See more
Company replied
bad service, I booked a visit to a property and the agent called me this morning to cancel as they have accepted an offer. surely you should allow the "booked " viewings to view and not take further b... See more
Company replied
It's been an absolutely lovely experience. We were going through a bit of a rough period, but thanks to them we have been able to find a suitable accomodation for us very quickly. They explained us ev... See more
On a Positive, Sarah Thomas has been absolutely amazing. She has gone above and beyond what should be in her normal remit. Amazing communication and a 5 star service from her. The negative - Was al... See more
Company replied
Written by the company
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Written by the company

No matter your property goals, we work tirelessly to achieve them
30-30a School Road, RG31 5AN, Tilehurst, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very pleased with the professional way Nathan Poulter of the Tilehurst branch kept me up to date with every stage of my move Into my new rented property and would definitely recommend them to other people

Reply from Romans - Tilehurst
Lloyd has taken us through the initial stages of getting our house to market with a positive, confident approach which has realistically emphasised the strong features of our house. He has been organised and diligent in arranging the paperwork, photographer and the initial listing.

Reply from Romans - Tilehurst
Very friendly and professional. highly recommended

Reply from Romans - Tilehurst
Romans has good tools and processes to make evrything go smoothly.
We have been dealing with Nathan from the beginning and he has been so nice and helpful.
We look forward to moving into our new house.

Reply from Romans - Tilehurst
Very good service all the way through and kept up to date

Reply from Romans - Tilehurst
My partner and I have had a fantastic experience using Romans and couldn’t recommend them more.
Dan Hind arranged and took me on the viewing of the property and even facilitated a second viewing of the property. He has been extremely helpful throughout this whole experience, providing a friendly and professional service.
We’d like to thank Dan and everyone at the Tilehurst branch who made the move an easy and stress free experience.

Reply from Romans - Tilehurst
I have had contact with Dan Hind, his manager and colleagues over a few years concerning the letting and management of an apartment in Reading. Excellent team with a very positive office atmosphere. Dan has been particularly helpful and has responded in a helpful and constuctive manner. I have always found him knowledgeable and willing to help. Clearly he is an asset to the organistion.I wish him continued success in his career.

Reply from Romans - Tilehurst
Lloyd and Luke in the sales team were professional, patient and thorough in managing to sell our home. These two gents did a great job.

Reply from Romans - Tilehurst
Fantastic service from start to finish letting my property. Thank you Dan and the whole team. :-)

Reply from Romans - Tilehurst
Would Like to give a heart felt thankyou to the team at Romans Tilehurst for their excellent professional help in finding our brother and his children a property to rent after a difficult time, a special mention to Steve Chitty, Dan Hine and Lloyd Jacques for going above and beyond, including dealing with any issues immediately, would highly recommend Romans Tilehurst.

Reply from Romans - Tilehurst
This was my first time using this company and I would definitely be using them in the future for any property related business. Dan Hind has been nothing but helpful and a pleasure to contact. Every issue or question i had was promptly rectified and answered. I would highly recommend Dan and the Tilehurst team for ANY property accusation in Reading.

Reply from Romans - Tilehurst
We were renting with Romans, so we sold through Romans, and we even purchased through Romans. When Romans suggested we used Lifetime legal, we thought it would make more sense than our previous solicitor, more straight forward perhaps? Unfortunately not, Lifetime legal assigned us Ackroyed legal, they were useless. Having spoken to Lifetime legal, I thought everything was at hand, but turns out 2 months elapsed and they hadn't even started the process of selling our flat. The whole process was extremely stressful, fortunately, a trainee at Acroyed legal had to take over our file, ironically she was much better than the solicitor we were originally dealing with.
Fortunately for us and Romans, the moving manager was faultless and helped us through the stressful experience.

Reply from Romans - Tilehurst
Overvalued our house by 35000 then when they won the business we had for reduce it all within a week. I guess doing that is the only way to win business due to the fees being so much higher than everywhere else. When had any queries got re-directed to a call centre as apposed to the branch and was treated like their work was done. Can get a lot better rates elsewhere don’t bother if selling!

Reply from Romans - Tilehurst
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.