Roomes Furniture & Interiors Reviews 205

Purchased four dining chairs from this excellent store. Helped by Tony Neill who was very helpful didn’t rush us and explained different options. We have purchased lots of goods from this store over the last 25 years and always found them to be friendly professional and good value.

We are totally indebted to Holly Ambrose who was fantastic in getting our home back together after a flood. We have never used an interior designer before, and didn't realise Roomes offered that service. Holly gave us the confidence to go with designs we would never have followed through on our own, she listened and suggested. We now have an amazing new-look home which we absolutely love! We can't recommend Holly highly enough.

Wonderful service from Tony in helping my parents to choose their new sofa and chair. Tony happily listened to their wants and needs and answered all of their questions with exceptional product knowledge. I would not hesitate in recommending Tony and Roomes to anyone as customer care and satisfaction is the priority.

We have been buying our furniture from Roomes for quite a few years and never had a bad experience. This time was no exception, Tony Neill was polite, friendly and helpful throughout the ordering process, making the purchase a pleasurable experience.
Its great to be able to support a local family owned business.
We will definitely be back in the future.

We have just bought a new dining table & chairs from Roomes, & the customer service is second to none.
Our sales advisor was Tony Neill, he spent time explaining the different options available, in a friendly & unrushed manner. This is our third purchase from Roomes, & would thoroughly recommend them.

Very helpful, informed staff - Ben Bhachu.
Understood their products, listened to our requirements and made the whole process very easy. Particularly appreciated being given time to make our decision.

Excellent customer service from Tony. He looked after us and made sure we got exactly what we wanted, even if it meant moving furniture around so we could get a better visual. Thanks Tony

Lovely experience. Tony is a lovely and knowledgeable salesman. And I’m thrilled by my choice and the sales price. So thank you

Ben was excellent, helped us choose the right fabrics to suit the sofa and room it will be used in

I came into Roomes Bed Department for some advice re:pillows and helping to improve the quality of my sleep. I had the pleasure of being served by Ricky and Suki who both were very patient as I tried many pillow options on several beds. I was advised regarding correct sleep posture and what would suit me personally.
I was very pleased that finally I have found a pillow to suit.
Thanks to both Sales staff as their knowledge and advice will hopefully help my restless nights be over moving forward!
Fantastic service..and I will be recommending Roomes to all my friends and family.

Amazing service. I purchased a sofa, chair and stool this week. Took me 3 days to choose! Gabriella was amazing, very patient and professional and helped me with colour choices. Will definitely be shopping there again.

My husband and I recently purchased a sofa, armchair and footstool from store. Ben took our order and was extremely helpful and very knowledgeable. Great customer service received from Ben! We look forward to receiving our items and visiting the store again very soon.

Gabriella, served me really well, answered all my questions throughly. She was also bright, patient and very kind. I am one very happy customer. I look forward to receiving my settee set that I have ordered.
I highly recommend this lady and Roomes Stores.
Kind Regards, Upminster Resident

Valued the ability to walk and browse without being badgered by salesperson. It was on our second visit that we requested the help of a salesperson, Gabriella, and received the necessary help to complete our purchase.

Very helpful and friendly

Absolutely fantastic service, jenna and her colleagues have given me outstanding service. Very personal, professional and just a delight to deal with. I will certainly be shopping here again. I highly recommend this company.

Gabriella was very knowledgable and friendly and made the whole process very enjoyable!

We went to Roomes wanting to change our sofas, as we have found it to be a well presented store with a good range of furniture options. We were met by Tony in the furniture department who greeted us in a friendly and professional manner. He was very helpful and gave excellent advice, spending a considerable amount of time with us. He happily answered all of our questions and put our minds at rest. All in all a very positive experience, and have no hesitation in returning to the store for further items in the future.

This was a wonderful experience, Paul was very patient with helping me to decide on the finishing order,
Thank you
Just can’t wait to receive my order later this year.

Gabriella was super! From the moment we walked in she was attentive and took care of our needs from start to finish.

My nan felt heard and listened to and is over the moon with her purchase.

Thank you Roomes you are great & we will be back for our mattress.