Roomes Furniture & Interiors Reviews 205

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive product knowledge, which greatly contributes to a positive shopping experience. Many people highlight the superb customer service, noting that employees go above and beyond to assist with selections and provide excellent advice without being pushy. The product selection is highly regarded, with many finding the furniture options and quality to be excellent. Reviewers frequently mention the smooth ordering process and the personalized attention received, making their purchases a pleasurable experience.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, patience, and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers appreciate the wide range of... See more

Service

Users describe positive interactions with service, highlighting the exceptional and first-class assistance... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the high level of... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are totally indebted to Holly Ambrose who was fantastic in getting our home back together after a flood. We have never used an interior designer before, and didn't realise Roomes offered that serv... See more

Rated 5 out of 5 stars

My husband and I visited Roomes recently and were very impressed. Everyone we spoke to was polite and helpful. Jennifer helped us with some dinning room chairs we were collecting and Joanne... See more

Rated 5 out of 5 stars

We have just bought a new dining table & chairs from Roomes, & the customer service is second to none. Our sales advisor was Tony Neill, he spent time explaining the different options available, in a... See more

Rated 5 out of 5 stars

I came into Roomes Bed Department for some advice re:pillows and helping to improve the quality of my sleep. I had the pleasure of being served by Ricky and Suki who both were very patient as I t... See more


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Interior Designer

Written by the company

For leather sofas, fabric sofas, dining room furniture, bedroom furniture, beds, kitchen furniture, flooring, carpet & rugs


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We visited Roomes this morning and we…

We visited Roomes this morning and we were looked after by Ben. He was helpful, polite, friendly and efficient. We did not feel at all pressured into a sale, and appreciated his opinion and information given.We placed two orders immediately

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Rooms furniture

Salesman Tony Neil was very helpful , spent time with us going through various options for the table and chairs also all after sales options available.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Roomes

Tony Neill provided a top class service for ordering our new sofas. He went above and beyond and extremely knowledgeable. Thank you for your help in getting the sofas we wanted.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service Ricky provided

Excellent service Ricky provided, he knew exactly what was needed when we attended today.
His knowledge on what is the best mattress was outstanding and really helpful
Couldn’t be happier

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Bought some chairs

Bought some chairs from Tony Neill in Roomes stores today. He has been very helpful and pleasant, helping us out.
Great service

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ben at Roomes Furniture is your go to…

Ben at Roomes Furniture is your go to for expert help with your furniture choices, nothing too much trouble, from start to finish the process has been made seamless and stress free. In fact all staff were friendly and extremely knowledgeable. Would highly recommend, always try to shop local.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic experience

Went in to Roomes to purchase a pair of shoes, from Moda in Pelle, with a matching handbag… was served by a wonderful member of staff (I think her name was Stacey) she was on her own, and serving multiple customers… she was very helpful and friendly, she was attentive, and made sure none of us were neglected… well done… will definitely shop here again.

April 29, 2025
Unprompted review

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