We are totally indebted to Holly Ambrose who was fantastic in getting our home back together after a flood. We have never used an interior designer before, and didn't realise Roomes offered that serv... See more
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Company details
Written by the company
For leather sofas, fabric sofas, dining room furniture, bedroom furniture, beds, kitchen furniture, flooring, carpet & rugs
Contact info
22-24 Station Road, RM14 2UB, Upminster, United Kingdom
- 01708 255300
- reception@roomes.co.uk
- www.roomes.co.uk
Hasn’t replied to negative reviews
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Lovely Roomes
Roomes is an extremely attractive store with a wide range of furniture and accessories. I was helped significantly by Ben who helped me find exactly the right chair I was looking for. He was extremely pleasant and helpful.
I attended roomes to purchase a sofa
I attended roomes to purchase a sofa.
Toni neill was exceptionally helpful and knowledgeable about the products we wanted to purchase. We were not rushed and he went the extra mile throughout the sales journey.
He couldn’t have been more helpful.
Such a different experience to other similar sofa retail shops.
Excellent service from Ricky as always
Excellent service from Ricky as always. Wouldn’t go anywhere else for quality service and customer service care.
Really helpful friendly staff
This store has always had a great reputation. Great quality items. Friendly helpful staff.
Excellent service
Excellent service, Ricky was really helpful without hovering. Answered all our questions quickly and knowledgeably. It was wonderful to have so many different elements of the ercol range available to contrast and compare.
Great selection and wonderful service
Great selection and wonderful service, Tony was superb!
Excellent product knowledge
We purchased our sofa today from Tony Neil the salesman at Roomes Stores.
Tony couldn't have been more helpful.He was polite,knowledgeable & we were under no pressure.He did not hesitate to call up a manufacturer to see if they could provide the sofa in a colour not on the usual swatches.
Tony is an absolute asset to the store.
Very good store with plenty of…
Very good store with plenty of furniture on display. Tony was very helpful and knowledgeable.
The 20% discount for two items was very welcome
Very impressed with this company
Very impressed with this company. Ordered a lamp and very quickly received an acknowledgement - more personal than the usual. Estimated delivery four days which is reasonable. It actually took two days. Excellent communication. Item very well packaged and in perfect condition. Cheaper than elsewhere. I would certainly recommend Roomes and would shop here again.
Tony was incredibly helpful
Tony, very helpful and amenable. Excellent product knowledge, couldn't do enough to assist me in choosing a new stressless recliner with stool. We are a repeat customer and always find Roomes staff to be obliging
Tony was a fantastic help in our choice…
Tony was a fantastic help in our choice of sofas and fabric selection.
Many thanks Tony & Roomes excellent customer service
5 stars
We went in to look at a sofa and Tony was nothing short of wonderful. Extremely helpful and in no way “pushy”, very knowledgeable and gave superb advice. He made the whole buying experience a pleasure. We’ve always had a great experience with the staff at rooms and today was no exception.
Ben was so helpful
Ben was so helpful. No pressure to buy. A real asset to the company. He even offered to come in to meet us on his day off.
Ben was very helpful
Ben was very helpful, nothing was too much trouble. The whole experience of ordering a new suite was stress free and served with a cup of tea!
Great service from Tony Neill
Great service from Tony Neill. I always buy my furniture from Roomes. Excellent products and good prices especially today as the sale was still on. I can highly recommend Roomes furniture store. Especially like that its a family run buisness. I will so miss coming here as I'm moving to Lincolnshire.
Big thank you to Tony
Big thank you to Tony for sorting our orders out.
Very grateful
Absolutely the best service we ever had…
Absolutely the best service we ever had
Reception Lady was brilliant and give us a lot of discount
Funiture arived 3 weeks earlier then we was respecting
Delivery guys was very professional and helpful
I hope all above explained what experience we had with Roomes Furniture
100% recommendations
Well done guys!!!!
Great customer service
Tony was very helpful and well informed. It was lovely to go to a shop and get such good customer service.
Rooms
Very good and knowledgeable service by Tony in Rooms Furniture Store.
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