Roomes Furniture & Interiors Reviews 205

The sales person, Tony Neill, was very efficient, helpful and knowledgeable. The display was excellent and made the choice easy. We are fortunate to have this kind of store locally.

Excellent experience today, selected a new sofa suite. Tony was amazing, delighted with the result.

We were today served by a wonderful guy called Tony Neill. He was so professional, unbelievably knowledgeable about the product and left no stone unturned. He answered all queries we had regarding the sofa and the care insurance policy we took out without hesitation leaving us feeling very confident about our purchase. A true gentleman and an absolute pleasure to do business with. He also smelt lovely and was so very smartly dressed !! I should also add that we were all rudely interrupted by a very “entitled” type customer which he dealt with with the utmost professionalism and kindness. Janice and Stephen Barry Thank you

My wife and I visited Roomes today and were served by Tony Neill.
We decided to purchase the Suites there and then, being very impressed by Tony!

Excellent furniture, pricing and 100% quality service from Tony whom was very helpful and professional!

Thank you Roomes and Tony Neill, Highly Recommended!!

Just ordered a brand new bed from Roomes Stores and very pleased with the advice given to us by Suki, in store. She is friendly and so helpful and we are looking forward to our bed being delivered in the next few weeks.

Amazing selection of high quality beds and furniture. Suki helped us find the perfect bed to match the new bedroom. Thanks so much for the great service! Would highly recommend

We bought some g-plan sofas in Roomes today. Tony was very approachable, helpful and friendly. He gave a lot of attention to detail and answered all our questions. Highly recommend.

Excellent and unique furniture collection and Tony provided excellent service for our purchase. Definitely recommend it.

What started as a browsing session ended with us stopping in the first shop we visited and buying our new modular corner sofa. Tony was helpful, professional and knowledgeable and made it an easy purchase

Sales assistant Julia was extremely helpful and very knowledgable and made you feel very welcome

Tony was very helpful, efficient, and patient.

A true pleasure to buy something from a salesperson (Gemma) and get something we really wanted. An "Ellis" Gplan suite for the Ellis family. How strange is that!

We recently had the pleasure of working with Holly Ambrose, Interior Designer at Roomes in Upminster, and we can't recommend her highly enough! From our initial consultation, Holly demonstrated an exceptional understanding of our vision and style - even when we had no idea. Her ability to blend functionality with aesthetic appeal is truly impressive.

Holly transformed three bedrooms, a study, a snug, and a family room, providing creative solutions that maximised our space while ensuring it reflected our personality. She encouraged us to be brave with our colours and choices, even engaging our 12-year-old in designing her room, which made the process even more enjoyable. She was also incredibly diplomatic when my husband and I had different ideas! Her attention to detail is unparalleled, and every suggestion she made was thoughtfully considered. We love the spaces she has created and feel so happy in our new home!

The delivery team and after-sales support were also excellent, ensuring everything arrived on time and was set up perfectly. Communication with Holly was seamless—she kept us informed every step of the way, ensuring we felt confident in our choices. The end result exceeded our expectations; our home feels fresh, inviting, and uniquely ours.

If you’re looking for an interior designer who is not only talented but also genuinely passionate about her work, Holly Ambrose is the one to call. Thank you, Holly, for transforming our spaces into something truly special!

Excellent service very professional and knowledgeable, friendly and very helpful. Thank you Julia

Just bought two sofás and the service, as always, was great. Tony was very helpful and explained everything clearly.

Tony was very helpful. He helped us find the lamps we wanted and to consider some other furniture as well.

The sales assistant Tony Neil was extremely helpful and talked us through everything and we’re looking forward to taking deliver of our new G Plan sofa

Tony was helpful. Extremely knowledgeable and provided all the support and help we needed to make an informed decision on selecting the 2 seater recliner.

Tony helped us in Roomes today he was so helpful, knowledgeable and we didn’t feel pressured to order. They had lots of options to from good ranges and varying prices. Would definitely recommend Roomes

Very pleased with the service. Extremely helpful and knowledgeable. Tony Neill is an excellent Sales Advisor.