it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more
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See what reviewers are saying
My stay with Roomrs was a great landing pad for the move to NYC. I was able to get a good rate on a short term rental with none of the overhead of subletting a place. The process was easy and the supp... See more
Company replied
This company was so great in assisting the move in process. They were there both in person and on the phone when I needed the support. Moving in was easy. They sent me a list of instructions and frequ... See more
Company replied
Roomrs had a really positive impact on my move to NYC. I loved my experience and everything went really well. The sales, leasing, and customer service process was smooth, easy, and the team was very h... See more
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Company details
Written by the company
We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
Contact info
144 N 7th St, Suite 422, 11249, Brooklyn, United States
- (800) 399-6884
- info@roomrs.com
- www.roomrs.co
4.7
Excellent
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Much better than Airbnb for short term…
Much better than Airbnb for short term furnished rentals in NYC
September 9, 2025
Unprompted review
Reply from Roomrs
Hello Daniel,
Thank you for the kind words! We've worked hard to position Roomrs as a strong alternative for short-term furnished stays in NYC, with the flexibility and reliability that traditional options don't always offer. We'd be glad to host you again whenever your next stay comes up.
Thanks,
The Roomrs Team
Stylish, Hassle free, & amazing bang for your buck
I lived in a Roomrs apartment during my first year living in nyc. It's a really great option for people who are new here and don't want to deal with navigating all the complexities of traditional apartment hunting and finding roommates. The fact that utilities, wifi, and bi-weekly cleaning is included in the rent makes it a super affordable while also being in a great location. I was 10 mins walk to downtown Williamsburg and right next to the L train - for this price specifically it was such a great find. The renters portal and customer service were also really easy to use and quick to respond.
August 30, 2025
Unprompted review
Reply from Roomrs
Hello Lisa,
Thank you for such a detailed review! Helping people get settled in NYC without the usual headaches of apartment hunting and roommate searching is exactly what we set out to do, so it's great to hear it worked that way for you. Bundling utilities, wifi, and cleaning into the rent is one of the ways we try to keep things genuinely simple and affordable, especially in neighborhoods like Williamsburg. Wishing you all the best in your next chapter in the city.
Take care,
The Roomrs Team
Roomrs made my move to New York so much…
Roomrs made my move to New York so much easier. Everything was done very quickly, from signing the lease online to moving in. Customer service was responsive and the apartment matched the description perfectly. A practical and reliable solution I highly recommend!
August 17, 2025
Unprompted review
Reply from Roomrs
Hello Amine,
Thank you for the kind words and the recommendation! Making the move to New York as quick and painless as possible — from online lease signing to move-in day — is exactly what we aim for, so it's great to hear that came through. We're also glad the apartment matched what was advertised; transparency is something we take seriously. Hope to host you again in the future.
Thanks,
The Roomrs Team
Very good experience very streamlined…
Very good experience very streamlined and easy to access. Great time in NYC
August 20, 2025
Unprompted review
Reply from Roomrs
Hello Femke,
Thank you for sharing this! A streamlined, easy experience is exactly what we try to deliver, so it's great to hear that came through during your time with us. NYC can be a lot to take on, and we're glad we could be part of making it a great stay. We'd love to welcome you back whenever you're ready.
Thanks,
The Roomrs Team
Simple and Stress-free
I’m an international student from France and I really appreciated how simple Roomrs made my move to New York. The leasing and customer service were straightforward, and everything was organized before I even landed. It helped me settle in quickly and focus on starting my new life here.
August 19, 2025
Unprompted review
Reply from Roomrs
Thank you for taking the time to share this! Helping international students arrive to a setup that's fully organized before they even land is one of the things we care most about, since the last thing anyone needs after a long flight is more logistics to sort out. We're glad the leasing and support side felt straightforward and that you were able to focus on starting your life in New York. Wishing you all the best.
Take care,
The Roomrs Team
Roomrs made it very easy for me to move…
Roomrs made it very easy for me to move to NYC, no stress with an affordable, fully furnished room and apartment. Customer service is extremely attentive and will get back to you within hours. My overall experience has been very pleasant and has helped NYC feel like home!
June 1, 2025
Unprompted review
Reply from Roomrs
Thank you so much for sharing this, Carolyne! Helping people land in NYC with an affordable, fully furnished setup and feel at home quickly is exactly what we set out to do, so it really means a lot to hear that came through for you. Responsive support is something we take seriously, and we're glad the team has been there when you needed them. Wishing you the best as you keep settling in.
Take care,
The Roomrs Team
Great company
Very clean, great communication, easy move in, great assistance
July 21, 2025
Unprompted review
Reply from Roomrs
Thank you for the kind words! Clean apartments, clear communication, and a smooth move-in are the basics we work hard to get right every time, so it's great to hear all three came through for you. We'd love to have the opportunity to host you again whenever your next stay comes up.
Thanks,
The Roomrs Team
I moved to nyc for a fellowship
I moved to nyc for a fellowship. It was nice to have a place that was ready and furnished. I moved in sept 2022 and used roomrs for a little over a year. Zack was helpful in giving virtual tours. They had someone who helped fix broken things and a cleaning person included. I would recommend if you are moving to NYC temporarily and need a furnished place. Such as for an internship or just trying out the city. Thanks roomrs.
July 8, 2025
Unprompted review
Reply from Roomrs
Thank you for sharing this, and for being with us for over a year! Zack will appreciate the shoutout. Having a furnished place that's ready to go really does make a difference, especially for someone moving here temporarily for a fellowship or internship, and we're glad the maintenance and cleaning support added to that.
Thanks,
The Roomrs Team
Worst experience ever
Worst experience ever ! Could not get into the building on the move in day . Had to get key code from someone who was going into the building . Immediately emailed them and only got door access a week later . Had to chase them for the deposit and have not even gotten a reply despite moving out 24 days ago which is 17 business days . They did not inform Roomate that I was coming in . He got a shocked when I was there .
June 24, 2025
Unprompted review
Reply from Roomrs
Hi Justin - we’re sorry to hear that your experience did not meet expectations. We understand how frustrating move-in access issues and delays surrounding deposit communication can be, and we appreciate you having stayed with us and bringing these concerns to our attention.
We’d appreciate the opportunity to speak further and better understand your experience directly. Please feel free to reach out to us at support@roomrs.com so we can discuss.
Roomrs made moving to NYC way less…
Roomrs made moving to NYC way less stressful. The leasing process was super smooth—fast replies, clear info, and no hidden stuff. The apartment was clean, furnished, and ready to go when I arrived.
Customer service has also been great. Anytime I needed help, they got back to me quickly and took care of it.
Overall, really happy with the experience. Would definitely recommend if you’re moving to the city and want something easy and reliable.
May 20, 2025
Unprompted review
Reply from Roomrs
Thank you for the kind words and the recommendation! Clear info upfront, no surprises, and a move-in ready apartment are exactly what we try to deliver every time, so it's great to hear that all came through for you. We also take pride in making sure support is quick and actually helpful when issues come up, so glad that side held up too.
Thanks,
The Roomrs Team
Actually horrible
Actually horrible. When I moved in, the room was dirty with literal FINGERNAILS on the floor. They also failed to show in any photos online that there was a water heater taking up half the closet space. Whenever things needed to be repaired or replaced during the year I lived in a Roomrs apartment, they would take forever to fix it. At one point my blinds were broken and it took them 3 weeks to send someone to fix it, and the rep we had is extremely unresponsive. I am now in the process of having to literally hound them down to get my deposit back because no one is responding to my emails.
May 31, 2025
Unprompted review
Reply from Roomrs
We’re very sorry to hear that your experience with Roomrs left you feeling this way. We understand how frustrating concerns related to move-in cleanliness, maintenance timing, communication responsiveness, and deposit follow-up can be, and we appreciate you taking the time to share your feedback.
We’d appreciate the opportunity to speak further and better understand your experience directly. Please feel free to reach out to us at support@roomrs.com so we can discuss further.
I was moving on a pretty quick…
I was moving on a pretty quick turnaround and so didnt have anything prepared. No bed, apartment, household items, etc. Roomrs made super easy to transition into living in NYC and not having to worry about finding all these essentials right away. The process of signing up and finding a place was super easy and stress free. Overall, would highly recommend to anyone.
June 4, 2025
Unprompted review
Reply from Roomrs
Thank you for the kind words and the recommendation! Quick turnarounds are one of the situations Roomrs is really built for — coming into a fully furnished place with the essentials already handled takes a huge weight off when you're moving fast. Glad the sign-up and search side felt smooth too, since that's the part that usually adds the most stress.
Thanks,
The Roomrs Team
Roomrs made my move to NYC so easy
Roomrs made my move to NYC so easy! With the apartment being furnished, cleaning being provided, and customer service being great, it was a breeze. Jay was always a huge help when I sent an email to customer service. 10/10!
June 1, 2025
Unprompted review
Reply from Roomrs
Thank you for the great review, and a shoutout to Jay - we'll make sure that gets passed along. A furnished setup, included cleaning, and responsive support are the core of what we try to offer, so it's great to hear all three landed for you. Really appreciate the 10/10 and the kind words about the team.
Thanks,
The Roomrs Team
Short Term in NYC
I lived with roomrs for a short term (3 months) during winter. This was an awesome option in NYC. The amenities they provide like heating, AC, dishwasher, in-unit washer and dryer, including sheets and towels made life easy for someone moving into the city for the first time. The apartment is exactly as the pictures. The cleaning service was great. The building and apartment was safe. Check in and check out processes were smooth and easy. I only wish check-out dates were flexible instead of end of the month.
April 30, 2025
Unprompted review
Reply from Roomrs
Thank you for the thoughtful review! Short-term stays are a big part of what we offer, and it's great to hear the amenities and the fully equipped setup made the transition into NYC easier. We also appreciate the honest note on check-out flexibility - it's something we hear from time to time and continue to evaluate as we improve the experience.
Thanks,
The Roomrs Team
Rumors is the place to stay for short…
Rumors is the place to stay for short term lease I really enjoyed my stay. It's really good if you are looking to stay at a place for a short period of time.
May 1, 2025
Unprompted review
Reply from Roomrs
Thank you for the kind words! Short-term stays are one of the spots Roomrs really shines, since the flexibility and fully furnished setup take a lot of the usual rental friction out of the equation. Glad your stay was an enjoyable one, and we'd be happy to host you again whenever the next short stint comes up.
Take care,
The Roomrs Team
The perfect place for college students
Finding an affordable home in NYC in a safe area is hard, but rooms made it feel like a breeze. I did not have to worry about furnishing an apartment or contacting realtors, just brought my stuff and moved in
April 18, 2025
Unprompted review
Reply from Roomrs
Thank you for the kind words! Finding something affordable in a safe area without dealing with realtors or furnishing an empty apartment is exactly the gap Roomrs was built to fill, especially for college students. Glad the move-in really did feel as simple as showing up with your stuff.
Thanks,
The Roomrs Team
I was genuinely scared of what my…
I was genuinely scared of what my housing experience would have been in New York.
I had heard some really terrible stories about finding a home in the city and so I approached Roomrs with a bit of a "too good to be true" attitude.
However, my experience with Roomrs has been nothing short of great. The whole application and leasing process has gone extremely swiftly and the room looked pretty much as it looked in the photos. Actually, I found a desk and chair in my room which were not in the photos, so that was a nice surprise.
The roommates as well are all very nice so I can't help but recommend Roomrs to others.
March 18, 2025
Unprompted review
Reply from Roomrs
Thank you for sharing this, and for taking a chance on us despite the horror stories! We know NYC housing has a reputation, so it means a lot to hear the process actually exceeded expectations. Glad the room delivered on what was advertised (with a couple of bonuses), and that the roommate side worked out too. Really appreciate the recommendation.
Thanks,
The Roomrs Team
I lived at Roomrs for a period and had…
I lived at Roomrs for a period and had a great experience. The apartment was clean, well-maintained, and in a great location. The people I lived with were really nice, and the overall atmosphere was welcoming. The team was also very responsive and helpful whenever needed. It’s a great option for young professionals or students looking for a hassle-free and flexible living arrangement in New York. I highly recommend it! 😊
March 18, 2025
Unprompted review
Reply from Roomrs
Thank you for the kind words and the recommendation! A clean, well-maintained apartment in a good location with nice roommates is really the core of what we try to deliver, so it's great to hear all of that came together for you. We've worked hard to make Roomrs a strong fit for young professionals and students who want flexibility without the usual NYC housing headaches. Hope to have the chance to host you again in the future.
Take care,
The Roomrs Team
The Worst Leasing Experience Ever
Avoid Roomrs at all costs. There is a reason that they do not allow in-person viewings - the apartments are disgusting and unhygienic. The pictures are taken by a professional photographer with a wide lens when the apartment is brand new and clean. THE APARTMENTS DO NOT LOOK LIKE THE PHOTOS.
The lease forces you to accept the apartment “as is” without ever seeing it in person. Don’t do it. Just don’t.
Roomrs do not care about hygiene or maintenance. The apartment was unbelievably filthy. Also beware of the doors, some of them are translucent, and none of them lock (in any of the apartments), leaving you with zero privacy or security.
When things go wrong (and they will), there’s a phone line—but there is no one on the other side. It’s just an automated message telling you to email them. Spoiler: they don’t respond to emails either.
The whole process seems smooth until you sign the lease and pay two months’ rent. Once it’s time to move in, communication stops, and they couldn’t care less about you.
Speaking of your money - don't expect to get your deposit back anytime soon. Roomrs has zero respect for the financial commitments they make to tenants.
Let this be your warning fellow renters, steer clear.
February 7, 2025
Unprompted review
Reply from Roomrs
We’re sorry to hear that you felt dissatisfied with your experience. However, we strongly disagree with the characterization that Roomrs does not care about maintenance, hygiene, or resident concerns, as our team actively coordinates cleaning, maintenance, and support requests across a large number of shared apartments throughout New York City.
That said, we understand that your experience did not align with your expectations, and we take feedback regarding cleanliness, communication, and maintenance responsiveness seriously. We would appreciate the opportunity to discuss your concerns directly and review any unresolved issues further. Please feel free to reach out to us at support@roomrs.com.
Best Regards,
The Roomrs Team
I was in a roomrs aptm for a year
I was in a roomrs aptm for a year. There were issues with the house all year round:
-black mold in the bathroom, my roomates literally felt stuffy cus of it. Reported to roomrs various times, ignored
-diswasher never worked
-building's washer and dryer never worked properly either, everyone had to go to the laundromat
-in the summer the AC didnt work from 2pm to 11pm every single day. We couldnt cook cus it would get so hot you felt dizzy
-in the spring and summer: ants in the kitchen, centepides all over the flat and roaches in all the rooms. It was actually funny cus now and again you would wake up in the middle of the night to someone screaming from a roach in their bed
All this problems were reported to roomrs by all of the roomates at least once. Roomrs completely ignored or gaslit us. The number they list as "emergency support" is just a recorded invoice that says that if u have an emergency call 911 lmao
I literally dont know anyone in nyc thats happy with roomrs. I heard tho that they offer $100 dollars if u leave a positive review here, so that explains all this asslickers :)
March 3, 2025
Unprompted review
Reply from Roomrs
We’re sorry to hear that you feel this negatively about your experience. However, we do want to respectfully object to the characterization that Roomrs “ignored” resident concerns or intentionally failed to respond to reported maintenance issues. Our team regularly coordinated maintenance vendors, building management, pest control, and support responses throughout the year, including for issues relating to appliances, pests, and common-area systems.
At the same time, we understand that recurring building-related issues, especially involving pests, laundry equipment, cooling, or shared spaces, can be frustrating and disruptive to daily living. We also strongly disagree with the implication that Roomrs incentivizes dishonest reviews, as we do not offer compensation in exchange for fabricated positive feedback.
We appreciate you taking the time to share your perspective and would still welcome the opportunity to discuss any unresolved concerns further at support@roomrs.com.
Take Care,
The Roomrs Team
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