it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more
Company replied
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it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more
Company replied
My stay with Roomrs was a great landing pad for the move to NYC. I was able to get a good rate on a short term rental with none of the overhead of subletting a place. The process was easy and the supp... See more
Company replied
This company was so great in assisting the move in process. They were there both in person and on the phone when I needed the support. Moving in was easy. They sent me a list of instructions and frequ... See more
Company replied
Roomrs had a really positive impact on my move to NYC. I loved my experience and everything went really well. The sales, leasing, and customer service process was smooth, easy, and the team was very h... See more
Company replied
We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
144 N 7th St, Suite 422, 11249, Brooklyn, United States
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The first thing I will like to say its how roomrs made the application process so easy for me! They answered all my questions, and made moving so easy for me! Im extremely happy with the apartment!

Reply from Roomrs
My experience with Roomrs was entirely positive. Earlier this year, I urgently needed a short-term lease in Brooklyn for the upcoming summer. After numerous searches and attempts, I came across Roomrs and started the application process. I was given a virtual tour of their apartment rental in Bed-Stuy, Brooklyn, and was very pleased with what I saw. Within a week, the Roomrs team assisted me with the application process, approval, and getting me into the apartment before my internship start date. My three months in the Roomrs apartment were genuinely great—I befriended my roommates, made new friends in the city, and loved the cleanliness and modern design of my apartment. Overall, I highly recommend Roomrs to anyone searching for apartments in New York City. They are easy to communicate with, efficient, and trustworthy.

Reply from Roomrs
Great apartment service, completely newly renovated apartment, new furniture, clean and comfortable, great deal

Reply from Roomrs
Good experience. Convenient. Secure. Zack from customer support, on the website chat was very helpful. My stay with Roomrs set me up to get the lay of the land in NYC, while meeting a few others who'd been here a while. Thank you.

Reply from Roomrs
I had an outstanding experience with Roomrs during my move to NYC. Even though I was coordinating everything from India, the entire process was seamless. The sales, leasing, and customer service teams were incredibly professional and helpful, making this one of the smoothest transitions I've ever had. I highly recommend Roomrs as a 100% trusted company. Thanks to the entire team for their exceptional support!

Reply from Roomrs
I found a Room in NYC over Roomrs and can definitely recommend it! The application process is really easy and really helpful for Foreigners who are staying for a short amount of time in the US (eg. Internship/Studies) . You have the option to do a virtual tour of the whole place and there will be no surprises when you move there. The Check-In was really easy and the apartment is well equipped. The only thing which could be improved is maybe the cleanliness and the way to get to know your roommates (they usually’just’ send an email a few days before your arrival) but overall I can definitely recommend it

Reply from Roomrs
Roomrs made my move to nyc way easier and more flexible. All the process was quick and easy, overall experience 10/10 would definitely recommend to those looking to move to nyc.

Reply from Roomrs
This is an amazing experience, truly perfect for students who are new to the city. They offer amazing quality of communication and help with every step of the process. If you’re new to the city, this is how you wanna start your new life!!

Reply from Roomrs
Dirty apartments upon move in. No running water. No fridge. Landlords who claim to have an after hours support line, but it's just an answering service that can't provide any help.

Reply from Roomrs
Could not recommend Roomrs enough - I moved to New York for my master's and Roomrs made the move super easy. I was able to apply and sign online, and the process was simple and straightforward. Moving to a new place can be extremely anxiety inducing, but the Roomrs team was very responsive and throughout my entire stay I was able to email actual humans and sort any issues out. The most important part for me was not having to worry about finding furniture before moving in, the rooms were fully furnished with tasteful appliances and furnishings. I had some maintenance and repair issues when I first moved in , but they were fixed within the week. No complaints overall !

Reply from Roomrs
I truly have nothing but good things to say about roomrs. I took a leap of faith and signed a year lease (first lease signing in nyc so I was very nervous), and it was such a smooth, incredible process. My room was great, my roommates were so kind, and the roomrs team is awesome! Any issue we had was quickly resolved and communication was great, which is rare to find in nyc. For the price, this is an incredible option for those who are first time renters or anyone looking for a short- long term stay somewhere! All of my other roommates also loved roomrs, and were impressed with everything. The proximity to the train stations is also an added bonus and something you’ll be very grateful for. I recommend it to everyone I talk to about renting, if that means anything!

Reply from Roomrs
This co-living apartment in Williamsburg is a fantastic find! The location is unbeatable, with amazing brunch spots and bars nearby, and McCarren Park just a short walk away. The room is cozy and well-maintained, and the roommates are friendly and respectful. The accessible roof offers stunning sunset views, making evenings special. Plus, it's only 20 minutes to get anywhere below 50th St in Manhattan during rush hour. Highly recommend for a great NYC experience! Five stars!

Reply from Roomrs
Roomrs made my move in process soooo simple! I was having a hard time finding a place to rent and Roomrs accepted me so quickly. Additionally, it was fully furnished which was helpful and made moving in a lot quicker. They responded back to emails promptly and answered any questions or concerns I had. There are also different leasing options which is nice. There were monthly cleanings which were okay, but definitely could have gone without. Overall I am thankful for Roomrs and the service they provide! I would absolutely recommend this company.

Reply from Roomrs
Great experience overall! Very easy move in and was able to live in a prime location. Great for short term leases or if you are in between places.

Reply from Roomrs
ROOMRS made it really quick, easy, and convenient to move to Brooklyn. Their system was very efficient and I was able to move in within 48 hours of applying. The customer service is responsive, and work with you whenever there is a problem with the apartment, access, maintenance, etc. I really enjoyed my experience staying with ROOMRS and I would reccomend them to others who are looking for a convenient, furnished, and low-stress option for housing in NYC.

Reply from Roomrs
Roomrs made my arrival in New York very straightforward. The apartment was in a great location and nicely furnished. It is very pleasant that it is cleaned regularly and I didn't have to worry about anything. The service was always very good. The prices are justified. All in all, a very good experience and I can recommend it to others.

Reply from Roomrs
highly recommend staying with roomrs if you are looking for an easy solution for your mid- to longterm stay in nyc. You can choose your room in your desired area online and they will take care of everything for you. I personally loved my room in Bushwick and got along very well with most of my roommates. The room had everything that I needed for my 6 months stay in the city and looked exactly like in the pictures online. They have very good customer service as well, so there is always someone available to help you!

Reply from Roomrs
As a remote worker, I'm always looking for furnished short term leases. I was originally unfamiliar with the neighborhoods in NYC and the team did an amazing job helping me figure out what location would work best for me based on my budget, amenities, and activities. Move in/out was very smooth and the apartment was conveniently located and in good condition.

Reply from Roomrs
I had a good experience with Roomrs for my move to NYC! Their seamless process eliminated the stress of finding a place in the city. The team is responsive, informative, and friendly, so I highly recommend Roomrs to anyone looking for a furnished room.

Reply from Roomrs
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