My move-in experience with Roomrs has been really smooth so far. The team has been very responsive to my concerns and replies right away, which made the process much less stressful, especially mov... See more
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I had a wonderful experience with Roomrs. The apartment was great, the support team was always there when needed, and I met amazing roommates who made living in New York even more enjoyable. I couldn'... See more
Company replied
it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more
Company replied
My stay with Roomrs was a great landing pad for the move to NYC. I was able to get a good rate on a short term rental with none of the overhead of subletting a place. The process was easy and the supp... See more
Company replied
Company details
Written by the company
We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
Contact info
144 N 7th St, Suite 422, 11249, Brooklyn, United States
- (800) 399-6884
- info@roomrs.com
- www.roomrs.co
4.7
Excellent
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Roomrs made my move to NYC super easy
Roomrs made my move to NYC super easy! This is my second time utilizing their services and allowed me to settle in quickly. They provided me with everything necessary and I can't thank them enough!
October 1, 2023
Unprompted review
Reply from Roomrs
Thank you for being a repeat member and for the kind words! Coming back for a second stay really means a lot, and we're glad the move-in process was easy enough that settling in felt quick on both ends. Hope to have the chance to host you a third time down the line.
Take care,
The Roomrs Team
The overall experience with Roomrs was…
The overall experience with Roomrs was fantastic, offering a hassle-free move and a comfortable living environment. The supportive community and well-maintained spaces contributed to a positive and enjoyable stay.
January 30, 2024
Unprompted review
Reply from Roomrs
Thank you for the kind words! A hassle-free move into a comfortable living environment is exactly what we aim to deliver, and we're glad that came through during your stay. A supportive community paired with well-maintained spaces is really the full coliving experience working as intended.
Thanks,
The Roomrs Team
I was happy to find a company that…
I was happy to find a company that provide flexibility with length of stay and had everything I need inside the apartment - made my move in much less stressful.
Communication was also a breeze - starting with leasing, and continuing with support. I got all answers to my questions and any issues were getting resolved quick, if arose.
Also liked my roommates - very nice, clean, working professionals. Would definitely use the company again when need to be in NYC.
January 15, 2024
Unprompted review
Reply from Roomrs
Thank you for the kind words! Flexibility on length of stay paired with a fully equipped apartment is exactly what we aim to offer, especially for people who need a less stressful move-in. Smooth communication from leasing through ongoing support is the standard we hold the team to, and we're glad both came through for you. Great roommates who are clean and professional is really the cherry on top, and we'd be happy to host you again whenever the next trip to NYC comes up.
Take care,
The Roomrs Team
Roomrs review
Roomrs website was very detailed and easy to use and navigate through the different apartments and rooms within apartments. Process was very easy and I was able to secure my room with great ease. I had everything I needed in my room/apartment and location was perfect! Few minutes away from restaurants, fast food places, shops, supermarkets, and even the subway! My room was also very affordable and everything included such as cleaning once a month, utensils and kitchenware, towels etc.. customer service was great! Everytime I had an issue, I would email Roomrs customer service and get response very promptly and someone to fix the issue as soon as the next day Definitely would recommend using Roomrs to secure any rooms/apartments. Very safe and all my roommates were very easy to get along with and I felt safe with each of them (had 4 different roommates within the 10 months I was there). The apartment was also very clean and safe with security access codes. Overall experience was excellent, will definitely book another place through Roomrs if I decide to move back to NY again.
December 31, 2023
Unprompted review
Reply from Roomrs
Thank you for such a detailed review and the strong recommendation! A detailed, easy-to-navigate website with a secure booking process is exactly what we aim to deliver, and we're glad that came through from the start. A perfect location with everything you need within reach, prompt customer service that resolves issues quickly, and good roommates across a 10-month stay is really the full Roomrs experience working as intended. Hope to have the chance to host you again whenever you're back in NYC.
Thanks,
The Roomrs Team
Best service for flexible NYC apartments
Roomrs is an amazing service for flexible furnished accommodations in NYC. Zack was super helpful with any questions I had during my stay. Overall, I highly recommend the service!
October 1, 2023
Unprompted review
Reply from Roomrs
Thank you for the kind words and the strong recommendation! Flexible furnished accommodations across NYC is exactly what we built Roomrs around, so it's great to hear that came through during your stay. A shoutout to Zack as well - we'll make sure that gets passed along, and the team will really appreciate it.
Thanks,
The Roomrs Team
Great experience
Roomrs had a profound impact on my move to NYC. Their seamless process for leasing and exceptional customer service truly eased my transition to the city. From the very beginning, their team made the leasing process straightforward and stress-free. Their sales representatives were incredibly helpful, guiding me through the available options and finding the perfect match for my needs. I met with Zach who was very helpful and available a couple of times.
I highly recommend Roomrs to anyone seeking a hassle-free (the apartment is already furnished) welcoming experience while navigating the move to the city.
December 30, 2023
Unprompted review
Reply from Roomrs
Thank you for such a thoughtful review and the strong recommendation! A seamless leasing process paired with exceptional customer service is exactly what we aim to deliver, especially during a move as significant as relocating to NYC. A shoutout to Zack as well - he'll appreciate the kind words. Finding the right fit through clear guidance from the sales team is the standard we hold ourselves to, and we're glad that came through for you.
Take care,
The Roomrs Team
Highly recommended!
As an international person needing temporary accommodation in New York, I needed a place to live that was furnished, affordable and reliable. Roomrs provides this and much more. My apartment had a beautiful living room with a kitchen and a fully furnished bedroom with everything you needed. It made me feel closer to home. In addition, they have an excellent customer service team and all the facilities for international people. Highly recommended!
December 11, 2023
Unprompted review
Reply from Roomrs
Thank you for such a thoughtful review and the strong recommendation! Furnished, affordable, and reliable temporary accommodations are exactly what Roomrs was built around, especially for international members where a place that feels like home from day one really matters. A strong customer service team backed by setups designed for international stays is the standard we hold ourselves to, and we're glad both came through for you.
Thanks,
The Roomrs Team
I enjoyed my housing in NYC with…
I enjoyed my housing in NYC with Roomrs! I warmly recommend it. Application process was so seamless and quick. The appartement itself was well renovated, stylish and cozy. The interior contained kind of a ''New York City's design'' which was a nice experience for me - a person from Europe
August 31, 2023
Unprompted review
Reply from Roomrs
Thank you for the kind words and the recommendation! A seamless, quick application process is exactly what we aim for, and we're glad that came through during your move. A well-renovated, stylish, and cozy apartment with a distinctly New York feel is a nice thing to land in, especially when you're arriving from Europe for the experience. Hope to have the chance to host you again whenever the next trip to NYC comes up.
Take care,
The Roomrs Team
Great for Summer Internships
I had a great overall experience with roomrs! The fact that I lived with a bunch of other young adults essentially doing the same thing I was doing made for the perfect summer stay. We were all in the city either working summer jobs or in summer classes, so we used our space at the roomrs apartments to lay our heads at night or chill during the weekends. There was no added pressure for everyone to be 'best buds'. But everyone was cordial, & we did a decent job of sharing the responsibility of common space chores. Roomrs has this great cleaning service where people will come once a month & clean your bathroom & common space; they were God sent when things got busy for everyone in the apartment.
The only con I could think of was our issue with the shared fridge not working one weekend. But roomrs was very quick to respond, & this was more of an apartment issue rather than a roomrs one; but they did still helped us out by relying the message. All in all, I would definitely reccomend roomrs to people looking for places to stay.
June 4, 2023
Unprompted review
Reply from Roomrs
Thank you for such a thoughtful and detailed review! Living alongside other young adults who are in a similar phase of life, without the pressure to all become best friends, is one of the things coliving really does well, and we're glad that balance worked out during your summer stay. The cleaning service is one of the perks we hear a lot of positive feedback on, especially when life gets busy. We also appreciate you flagging the fridge issue and acknowledging the quick response - that's the standard we hold the team to. Really appreciate the recommendation.
Thanks,
The Roomrs Team
My experience at Roomrs
Process from virtually touring the space, signing the lease to leaving there was really smooth. Really enjoyed my stay there. One con for me was the monthly cleaning - the company they hired isn’t really good on that end. Felt like the apartment still wasn’t clean even after they came in after in for one.
August 31, 2023
Unprompted review
Reply from Roomrs
Thank you for the kind words! A smooth process from virtual tour through signing and the actual stay is exactly what we aim to deliver, so it's great to hear that came through for you. We also appreciate the honest feedback on the cleaning service - that's something we hear from time to time and continue to evaluate as we look for ways to improve consistency on that end.
Take care,
The Roomrs Team
Reply from Roomrs
Thank you for the kind words! Furnished, move-in ready living is exactly what we built Roomrs around, so it's good to hear that worked well for you. Hope to have the chance to host you again in the future.
Thanks,
The Roomrs Team
Excellent Experience at a Great Cost
Roomrs was great to work with. My position got moved to NYC, the week before I was to start work. Roomrs worked to get me an excellent location. The room was furnished nicely and had everything that I needed. The bi-monthly cleaning of the common areas was the cherry on top.
August 31, 2023
Unprompted review
Reply from Roomrs
Thank you for sharing this! A last-minute relocation with a week to spare before starting work is exactly the kind of situation Roomrs is built to handle, so it's great to hear we were able to get you set up quickly in a strong location. A nicely furnished room with everything you needed and monthly monthly common area cleaning is the kind of bundle we aim for, and we appreciate you calling that out.
Thanks,
The Roomrs Team
Roomrs was great!
The apartment was fully move-in ready and had everything I needed to have a comfortable stay here! The short term lease and the furnished apartment definitely saved me when I had nowhere else to stay!
August 31, 2023
Unprompted review
Reply from Roomrs
Thank you for the kind words! A fully move-in ready apartment with everything you need on arrival is the standard we hold ourselves to, especially when someone needs a place to land on short notice. Flexible short-term leases are one of the gaps Roomrs was specifically built to fill, so it's great to hear that came through when you needed it.
Take care,
The Roomrs Team
Roomrs Stay
I was in NY for the summer and stayed with Roomrs. Their move in process was really convenient, the apartment was well furnished and the customer service was great!
August 19, 2023
Unprompted review
Reply from Roomrs
Thank you for sharing this! A convenient move-in into a well-furnished apartment with responsive customer service is exactly what we aim to deliver, especially for summer stays where time is short. Hope to have the chance to host you again whenever the next trip to NYC comes up.
Thanks,
The Roomrs Team
Roomrs - amazing company
amazing company! made my move so smooth and easy, wouldve been impossible to find short term housing without them. place was clean, air conditioned and as advertised!
August 1, 2023
Unprompted review
Reply from Roomrs
Thank you for the kind words! Short-term housing in NYC is genuinely tough to find on your own, so it's great to hear we were able to make the move feel smooth and easy. A clean, air-conditioned apartment that actually matches what was advertised is the standard we hold ourselves to, and we're glad that all came through for you.
Thanks,
The Roomrs Team
Excellent!
I was delighted with my experience with Roomrs. They are available, respond quickly to questions, and use Latch, which is very convenient.
The apartments are functional and clean thanks to their cleaning teams that come regularly.
The rental process is clear, simple, and fast. There's always someone available to answer your questions, which is great!
I highly recommend the Roomrs platform if you need to travel and settle somewhere!
June 1, 2023
Unprompted review
Reply from Roomrs
Thank you for such a thoughtful review and the strong recommendation! Quick responsiveness, clean and functional apartments, and a clear rental process are all things we hold the team to consistently, so it's great to hear all of that came through for you. Latch is one of those small features that really does add up on convenience, and we're glad it added to the experience.
Take care,
The Roomrs Team
Everything was great
Everything was great. I found my apartment and signed the lease within a week. The arrival follow-up is top notch, the agency really listens to you if you have any problems. My room was on 117th in Harlem and it was great. The apartments are in good condition and personally I was in a shared apartment with two other young people. Great accommodation in a great city like New York. I'd recommend it.
July 19, 2023
Unprompted review
Reply from Roomrs
Thank you for sharing this and the recommendation! Finding an apartment and signing a lease within a week is exactly the kind of quick turnaround Roomrs is built to support. Attentive follow-up after arrival is something we hold the team to, especially since the first few weeks in a new city can come with questions. Harlem is a great neighborhood and we're glad the coliving setup with two other young people made for a strong stay overall.
Thanks,
The Roomrs Team
I really loved my stay with Roomr
I really loved my stay with Roomr. It made my stay in NYC so easy, the process is really convenient. The rooms are well furnished, and the customer service was great, really helpful. I really do recommend Roomr especially for international students like me who struggle to find a nice place to live.
July 18, 2023
Unprompted review
Reply from Roomrs
Thank you for the kind words and the recommendation! Finding the right place in NYC is hard enough on its own, and even harder for international students arriving from abroad, so it's great to hear the process felt convenient on your end. A well-furnished room paired with helpful customer service is the standard we hold ourselves to, and we appreciate you calling both out.
Take care,
The Roomrs Team
Best housing plan in NYC
To be honest - I can't make it to the big apple with Roomrs.
It's the easiest way to find yourself a place amid the crazy housing situation in NY. The application process was easy and I got my approval very fast.
Anyway - strongly recommend Roomrs if you are thinking off moving to NYC.
July 17, 2022
Unprompted review
Reply from Roomrs
Thank you for the kind words and the strong recommendation! NYC housing is famously tough to navigate, so it's great to hear the application process felt easy and that the approval came through quickly. Cutting through the chaos of the rental market is exactly what we aim to do, and we're glad that came across.
Thanks,
The Roomrs Team
100% recommended
Roorms proved to be an incredible lifesaver for me when I relocated to New York City! As an international student, I was in desperate need of a temporary place to stay while I sorted out my new life. Thankfully, the room I rented through Roorms was exactly as advertised, and the location was absolutely perfect. I thoroughly enjoyed my time there.
One aspect that truly impressed me was the exceptional service provided by the Roorms team. They promptly attended to any maintenance requests I had, and they were always available to address any inquiries or additional needs I had. Their responsiveness and willingness to assist made my stay even more comfortable.
Without a doubt, I wholeheartedly recommend Roorms to anyone who is planning to move to New York and is seeking a convenient and reliable housing solution.
August 10, 2022
Unprompted review
Reply from Roomrs
Thank you for such a thoughtful review and the strong recommendation! Helping international students land in NYC with a place that matches what was advertised and a strong location is exactly what we aim for, since those early weeks really set the tone for the whole experience. Quick maintenance turnaround and a team that's actually available when you need them is the standard we hold ourselves to, and we appreciate you calling that out.
Thanks,
The Roomrs Team
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