Roomrs provides great rooms with reasonable prices in the area I wanted which is why I could come to the city. The roomrs sales, leasing, and customer team are excellent and helped me with all my ques... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My move-in experience with Roomrs has been really smooth so far. The team has been very responsive to my concerns and replies right away, which made the process much less stressful, especially mov... See more
Company replied
I had a wonderful experience with Roomrs. The apartment was great, the support team was always there when needed, and I met amazing roommates who made living in New York even more enjoyable. I couldn'... See more
Company replied
it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more
Company replied
Company details
Written by the company
We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
Contact info
144 N 7th St, Suite 422, 11249, Brooklyn, United States
- (800) 399-6884
- info@roomrs.com
- www.roomrs.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
100% recommended
Roorms proved to be an incredible lifesaver for me when I relocated to New York City! As an international student, I was in desperate need of a temporary place to stay while I sorted out my new life. Thankfully, the room I rented through Roorms was exactly as advertised, and the location was absolutely perfect. I thoroughly enjoyed my time there.
One aspect that truly impressed me was the exceptional service provided by the Roorms team. They promptly attended to any maintenance requests I had, and they were always available to address any inquiries or additional needs I had. Their responsiveness and willingness to assist made my stay even more comfortable.
Without a doubt, I wholeheartedly recommend Roorms to anyone who is planning to move to New York and is seeking a convenient and reliable housing solution.

Reply from Roomrs
Easy to move in
Easy to move in move out. Furnished so great for someone to the city. Customer communication quick to respond.

Reply from Roomrs
I spent 4 months living in New York…
I spent 4 months living in New York before starting graduate school. Roomrs made my move incredibly easy - all I had to do was bring clothes. The leasing and property management team were quick to respond and very helpful. Overall, I had a great experience as my unit was well furnished and came as described (incredible location in North Williamsburg). My roommates were clean, respectful, and friendly.

Reply from Roomrs
I had an excellent time working with…Roomrs
I had an excellent time working with Roomrs. It made my move to New York City exceptionally easy and removed many stressors that come along with moving to a big city. I loved not having to worry about buying furniture or dishware while already having so many things on my plate. Additionally, the customer service was very efficient and attentive. Although I didn’t face many challenges throughout my stay, the minor ones were always addressed in a timely fashion. I’m sad to see my time with Roomrs end because of all the benefits but very happy to have found them and would recommend them to anyone looking for an easy move to any city.

Reply from Roomrs
Amazing co living experience
As an French young working woman who came for just a few months, I could not have found a better place to live. The building, the room and the furnitures were just perfect and it has been incredibly easy to just move from another country.

Reply from Roomrs
Stress free stay in NYC
What was great about my experience with Roomrs was that the whole process was so smooth. Not having to worry about the space I would be staying in during my time volunteering in New York City made the experience so much more enjoyable. The team are also very easy to contact, so any concerns can be easily met.

Reply from Roomrs
Definitely Recommended
Houses are fully furnished, clean, and the team provide full assistance at any time. Good value for money, especially for short term solutions. Definitely recommended!

Reply from Roomrs
Not having to buy my own furniture
Not having to buy my own furniture, good roommates, and prompt response for maintenance issues made the experience with Roomrs great. Just the simple fact that there were only few maintenance issues made it a great experience

Reply from Roomrs
I had a really great experience staying…
I had a really great experience staying at Roomrs for 6 months with no issues. The place was clean and fully furnished.

Reply from Roomrs
Had a 6 month lease with Roomrs and I…
Had a 6 month lease with Roomrs and I really loved how simple and easy they made the entire process. Everything is well thought out and taken care of by them. They are also very quick and responsive to any issues! Highly recommend renting from them even if it’s just for a short amount of time. I really liked being able to rent for 6 months until I found a more permanent place. It gave me a lot of flexibility!!

Reply from Roomrs
Modern, furnished apartment for a pretty affordable price
Roomrs co-living was a pretty good living choice for me, especially this being my first time moving to NYC. Modern, furnished apartment for a pretty affordable price, along with all utilities covered. The sales & leasing experience felt efficient and transparent.

Reply from Roomrs
Would recommend Roomrs to friends
To me, Roomrs was the perfect temporary home. Moving abroad can be scary. Especially when you hear stories of a broker fee and parents not being accepted as guarantors because their money isn't on American bank accounts. Not even mentioning arriving after a long flight to no furniture, all of that I didn't want. With Roomrs, I had a new apartment with a nice interior, a dishwasher, a washer and dryer, and 5 other roommates to easily get to know people in the new city. And the location was perfect for me as well. I loved living here; problems were fixed fast and easily and the kitchen/living room was cleaned every month. I would definitely recommend Rooms to my friends.

Reply from Roomrs
First NYC apartment
This company made my move to NYC so smooth. I was able to sign a lease and move in within two days. I stayed with them for a year. The rent is affordable and you get so many amenities included. The fully furnished kitchen was great and convenient. Customer service is also easy to reach and very friendly.

Reply from Roomrs
Great experience
Roomrs made my move to NYC very easy and smooth. I was able to have a room ready for me to occupy since many days before my arrival. When I arrived, everything was ready to just settle in the city and live: the furniture, the common areas, etc. Besides, all the renting process was very easy and clear at all stages. Roomrs staff was always available to answer any question that I could have, and they would always answer my emails with good information. The overall experience was very good!

Reply from Roomrs
Living with Roomrs for a year
I lived with Roomrs for a year! I'm really glad I found this company. They welcomed me with open arms when no one wanted to accept a student from a foreign country during the epidemic as their tenant. With an amazing location, a furnished apartment and all the necessary facilities (laundry machine, rooftop and a dishwasher!), the living was perfect for my first experience in NY and gave me peace of mind as a student.
not to forget their customer service who got me answers back within minutes!

Reply from Roomrs
Roomrs was a great experience with…
Roomrs was a great experience with great customer support and an easy move in and move out experience

Reply from Roomrs
Recommend Roomrs
I was so impressed and grateful for the excellent service I received at Roomrs. Before I moved to NY, one of their staff held a zoom call with me, reviewed the contract face to face and answered all my questions. When I arrived the room looked EXACTLY like the photos - furnished and clean! Throughout my stay, the support staff were excellent at communication. Overall this is a very trustworthy and reliable organisation. Thank you for making my time in NY stress free!

Reply from Roomrs
Roomrs made my life easier when I…
Roomrs made my life easier when I arrived in the city. Deborah and the team were very welcoming and helpful. The moving process was simple and efficient. I ended up staying longer than expected and renewed my lease a few times. The experience was great. Thanks!

Reply from Roomrs
Great Choice
I loved my room and the location of my apartment. The best part was my roommates. I was scared of co-living at first but we all became good friends.

Reply from Roomrs
Great experience
I lived in a Roomrs apartment for 3 months after I had to move to New York on short notice. I lived in a 3 bedroom apartment in East Harlem. The process to view the apartment and sign the lease was extremely fast and hassle-free, especially since I had to view and sign the apartment remotely. The leasing team was flexible with my timings and dates. The apartment and my room were fully furnished with regular cleaning of public spaces and bathrooms. Access to the building and apartment are controlled via the Latch app. Move-in and move-out are smooth since no physical keys are required. Customer service is extremely responsive to any queries you might have. Overall, I had a good experience and highly recommend Roomrs for both long-term and short-term housing needs.

Reply from Roomrs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







