Roomrs Reviews 

156
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Roomrs provides great rooms with reasonable prices in the area I wanted which is why I could come to the city. The roomrs sales, leasing, and customer team are excellent and helped me with all my ques... See more

Rated 5 out of 5 stars

My move-in experience with Roomrs has been really smooth so far. The team has been very responsive to my concerns and replies right away, which made the process much less stressful, especially mov... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Roomrs. The apartment was great, the support team was always there when needed, and I met amazing roommates who made living in New York even more enjoyable. I couldn'... See more

Company replied

Rated 5 out of 5 stars

it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more

Company replied

Company details

  1. Short Term Apartment Rental Agency

Written by the company

We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!


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4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

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No recent history of asking for reviews

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4.7

All reviews

(156)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommended

Roorms proved to be an incredible lifesaver for me when I relocated to New York City! As an international student, I was in desperate need of a temporary place to stay while I sorted out my new life. Thankfully, the room I rented through Roorms was exactly as advertised, and the location was absolutely perfect. I thoroughly enjoyed my time there.

One aspect that truly impressed me was the exceptional service provided by the Roorms team. They promptly attended to any maintenance requests I had, and they were always available to address any inquiries or additional needs I had. Their responsiveness and willingness to assist made my stay even more comfortable.

Without a doubt, I wholeheartedly recommend Roorms to anyone who is planning to move to New York and is seeking a convenient and reliable housing solution.

August 10, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review and the strong recommendation! Helping international students land in NYC with a place that matches what was advertised and a strong location is exactly what we aim for, since those early weeks really set the tone for the whole experience. Quick maintenance turnaround and a team that's actually available when you need them is the standard we hold ourselves to, and we appreciate you calling that out.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Easy to move in

Easy to move in move out. Furnished so great for someone to the city. Customer communication quick to respond.

June 19, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words! An easy move-in and move-out, a furnished setup that's ready for someone new to the city, and quick customer service are all things we aim to deliver consistently, so it's great to hear all three came through for you. Hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

I spent 4 months living in New York…

I spent 4 months living in New York before starting graduate school. Roomrs made my move incredibly easy - all I had to do was bring clothes. The leasing and property management team were quick to respond and very helpful. Overall, I had a great experience as my unit was well furnished and came as described (incredible location in North Williamsburg). My roommates were clean, respectful, and friendly.

June 15, 2023
Unprompted review
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Reply from Roomrs

Thank you for sharing this! A move where all you need to bring is your clothes is exactly the kind of experience Roomrs is built to deliver, especially for someone with a short window before grad school starts. A quick, helpful leasing and property management team, a well-furnished unit that matches the listing, and good roommates in North Williamsburg is really the full package coming together. Glad it all worked out.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

I had an excellent time working with…Roomrs

I had an excellent time working with Roomrs. It made my move to New York City exceptionally easy and removed many stressors that come along with moving to a big city. I loved not having to worry about buying furniture or dishware while already having so many things on my plate. Additionally, the customer service was very efficient and attentive. Although I didn’t face many challenges throughout my stay, the minor ones were always addressed in a timely fashion. I’m sad to see my time with Roomrs end because of all the benefits but very happy to have found them and would recommend them to anyone looking for an easy move to any city.

July 1, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review and the strong recommendation! Removing the stress of buying furniture and dishware on top of everything else that comes with moving to a big city is exactly what Roomrs was built for, so it's great to hear that came through during your stay. Efficient, attentive customer service is the standard we hold the team to, and we're glad the minor issues that did come up were handled in a timely way.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Amazing co living experience

As an French young working woman who came for just a few months, I could not have found a better place to live. The building, the room and the furnitures were just perfect and it has been incredibly easy to just move from another country.

June 8, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Making a cross-country move from France for just a few months is no small thing, so it's great to hear the building, room, and furnishings all came together to make the transition feel easy. That ease of arrival is exactly what we aim to deliver, especially for short-term international stays. Hope to have the chance to host you again whenever the next trip to NYC comes up.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Stress free stay in NYC

What was great about my experience with Roomrs was that the whole process was so smooth. Not having to worry about the space I would be staying in during my time volunteering in New York City made the experience so much more enjoyable. The team are also very easy to contact, so any concerns can be easily met.

May 15, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Taking the housing question off your plate so you could focus on your volunteer work is exactly the kind of impact we hope Roomrs can have, especially for shorter stays where time matters. An accessible team that's easy to reach when concerns come up is the standard we hold ourselves to, and we're glad that came through.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Definitely Recommended

Houses are fully furnished, clean, and the team provide full assistance at any time. Good value for money, especially for short term solutions. Definitely recommended!

March 31, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words and the recommendation! Fully furnished, clean apartments backed by a team that's available when you need them is exactly what we aim to deliver, especially for short-term stays where everything needs to come together quickly. Good value on top of that is really the goal.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Not having to buy my own furniture

Not having to buy my own furniture, good roommates, and prompt response for maintenance issues made the experience with Roomrs great. Just the simple fact that there were only few maintenance issues made it a great experience

April 30, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Skipping the furniture-buying step entirely, getting good roommates, and quick turnaround on the few maintenance issues that did come up is really the full Roomrs experience working as intended. We aim to keep those maintenance moments rare in the first place, so it's great to hear that landed for you too.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

I had a really great experience staying…

I had a really great experience staying at Roomrs for 6 months with no issues. The place was clean and fully furnished.

March 15, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Six months without any issues in a clean, fully furnished apartment is exactly the experience we aim to deliver, so it's great to hear that came through during your stay. Hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Had a 6 month lease with Roomrs and I…

Had a 6 month lease with Roomrs and I really loved how simple and easy they made the entire process. Everything is well thought out and taken care of by them. They are also very quick and responsive to any issues! Highly recommend renting from them even if it’s just for a short amount of time. I really liked being able to rent for 6 months until I found a more permanent place. It gave me a lot of flexibility!!

September 1, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words and the recommendation! A simple, well-thought-out process with quick, responsive support is exactly what we aim to deliver, so it's great to hear all of that came through during your six months. Flexibility for stays in that mid-range window between short-term and long-term is one of the gaps Roomrs was built to fill, especially for people figuring out their next move, and we're glad it served that purpose for you.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Modern, furnished apartment for a pretty affordable price

Roomrs co-living was a pretty good living choice for me, especially this being my first time moving to NYC. Modern, furnished apartment for a pretty affordable price, along with all utilities covered. The sales & leasing experience felt efficient and transparent.

February 18, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words! A modern, furnished apartment at an affordable price with all utilities covered is exactly the bundle we aim to deliver, especially for first-time NYC movers where simplifying the setup really matters. Efficient, transparent sales and leasing is the standard we hold ourselves to, and we're glad that came through for you.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Would recommend Roomrs to friends

To me, Roomrs was the perfect temporary home. Moving abroad can be scary. Especially when you hear stories of a broker fee and parents not being accepted as guarantors because their money isn't on American bank accounts. Not even mentioning arriving after a long flight to no furniture, all of that I didn't want. With Roomrs, I had a new apartment with a nice interior, a dishwasher, a washer and dryer, and 5 other roommates to easily get to know people in the new city. And the location was perfect for me as well. I loved living here; problems were fixed fast and easily and the kitchen/living room was cleaned every month. I would definitely recommend Rooms to my friends.

January 31, 2023
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review and the strong recommendation! Moving abroad comes with enough unknowns without piling broker fees, guarantor headaches, and an empty apartment on top of it, so it's great to hear Roomrs was able to take all of that off your plate. A nicely furnished apartment with in-unit laundry, a dishwasher, roommates to ease into the city with, and monthly cleaning of the shared spaces is really the full bundle working as intended. Quick problem resolution is the standard we hold ourselves to, and we appreciate you calling that out.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

First NYC apartment

This company made my move to NYC so smooth. I was able to sign a lease and move in within two days. I stayed with them for a year. The rent is affordable and you get so many amenities included. The fully furnished kitchen was great and convenient. Customer service is also easy to reach and very friendly.

January 31, 2023
Unprompted review
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Reply from Roomrs

Thank you for the kind words and for being with us for a full year! A two-day turnaround from signing to moving in is exactly what Roomrs is built to handle, and we're glad that came through for you. Affordable rent paired with included amenities, a fully furnished kitchen, and friendly customer service is really the package we aim to deliver, and we appreciate you calling all of that out.
Thanks,

The Roomrs Team

Rated 5 out of 5 stars

Great experience

Roomrs made my move to NYC very easy and smooth. I was able to have a room ready for me to occupy since many days before my arrival. When I arrived, everything was ready to just settle in the city and live: the furniture, the common areas, etc. Besides, all the renting process was very easy and clear at all stages. Roomrs staff was always available to answer any question that I could have, and they would always answer my emails with good information. The overall experience was very good!

August 31, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Having a room ready and waiting days before arrival is exactly what we aim for, especially when someone is moving into the city and needs everything in place from day one. A clear, easy renting process backed by responsive staff that actually provides useful information is the standard we hold ourselves to, and we're glad all of that came through during your move.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Living with Roomrs for a year

I lived with Roomrs for a year! I'm really glad I found this company. They welcomed me with open arms when no one wanted to accept a student from a foreign country during the epidemic as their tenant. With an amazing location, a furnished apartment and all the necessary facilities (laundry machine, rooftop and a dishwasher!), the living was perfect for my first experience in NY and gave me peace of mind as a student.
not to forget their customer service who got me answers back within minutes!

December 17, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review! Welcoming international students during the pandemic, when so many other options weren't available, is exactly the kind of moment we hope Roomrs can step up for. A furnished apartment with strong amenities like in-unit laundry, a dishwasher, and a rooftop in a great location is really the full package, especially for a first-time NY experience. Customer service with quick turnaround is the standard we hold ourselves to, and we appreciate you calling that out.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs was a great experience with…

Roomrs was a great experience with great customer support and an easy move in and move out experience

December 13, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! An easy move-in and move-out backed by strong customer support is exactly what we aim to deliver, since those are usually the most stressful parts of any rental. Glad both ends of the stay landed well, and we hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Recommend Roomrs

I was so impressed and grateful for the excellent service I received at Roomrs. Before I moved to NY, one of their staff held a zoom call with me, reviewed the contract face to face and answered all my questions. When I arrived the room looked EXACTLY like the photos - furnished and clean! Throughout my stay, the support staff were excellent at communication. Overall this is a very trustworthy and reliable organisation. Thank you for making my time in NY stress free!

November 30, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review! Walking through the contract on a Zoom call before move-in is exactly the kind of attention we try to give, especially when someone is committing to a place sight unseen. A room that matches the photos and arrives clean and furnished is the standard we hold ourselves to, and strong communication from support throughout the stay is part of what makes the experience work. Really appreciate the trust.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs made my life easier when I…

Roomrs made my life easier when I arrived in the city. Deborah and the team were very welcoming and helpful. The moving process was simple and efficient. I ended up staying longer than expected and renewed my lease a few times. The experience was great. Thanks!

October 31, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words, and a special shoutout to Deborah and the team - we'll make sure that gets passed along! A welcoming, helpful experience that makes the early days in a new city easier is exactly what we aim for, and renewing the lease a few times really means a lot to us. Staying longer than planned is one of the best signals we can get that the experience is working.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Great Choice

I loved my room and the location of my apartment. The best part was my roommates. I was scared of co-living at first but we all became good friends.

November 6, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Coliving can feel like a leap at first, especially if you haven't lived with strangers before, so it's great to hear that fear gave way to real friendships. A room and location you loved on top of that is really the full coliving experience working as intended, and we're glad it all came together for you.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Great experience

I lived in a Roomrs apartment for 3 months after I had to move to New York on short notice. I lived in a 3 bedroom apartment in East Harlem. The process to view the apartment and sign the lease was extremely fast and hassle-free, especially since I had to view and sign the apartment remotely. The leasing team was flexible with my timings and dates. The apartment and my room were fully furnished with regular cleaning of public spaces and bathrooms. Access to the building and apartment are controlled via the Latch app. Move-in and move-out are smooth since no physical keys are required. Customer service is extremely responsive to any queries you might have. Overall, I had a good experience and highly recommend Roomrs for both long-term and short-term housing needs.

September 1, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a detailed review and the strong recommendation! Viewing and signing remotely on short notice is exactly the kind of situation Roomrs is built to handle, so it's great to hear the leasing team was able to move quickly and flexibly with your timing. The Latch system really does make move-in and move-out simpler since there's no key handoff to coordinate, and we're glad that, along with the regular cleaning and responsive customer service, all came together during your three months.

Take care,
The Roomrs Team

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