Roomrs Reviews 

156
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Roomrs provides great rooms with reasonable prices in the area I wanted which is why I could come to the city. The roomrs sales, leasing, and customer team are excellent and helped me with all my ques... See more

Rated 5 out of 5 stars

My move-in experience with Roomrs has been really smooth so far. The team has been very responsive to my concerns and replies right away, which made the process much less stressful, especially mov... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Roomrs. The apartment was great, the support team was always there when needed, and I met amazing roommates who made living in New York even more enjoyable. I couldn'... See more

Company replied

Rated 5 out of 5 stars

it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... See more

Company replied

Company details

  1. Short Term Apartment Rental Agency

Written by the company

We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!


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4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

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4.7

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(156)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbeatable location, incredible building

I did a short-term 3-month lease in this building and I absolutely adored every moment of living here. The maintenance team at the building is incredibly nice and communicating with them to help with maintenance requests was very easy, and problems were typically fixed during the day which was great. The building also felt safe and the location is unbeatable, walking distance from the East River and less than a 2-minute walk from the L stations. Staying in this building solidified my desire to move back to NYC in the future.

July 1, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! A short-term stay where the building, location, and maintenance team all come together is really the full Roomrs experience working as intended, and we're glad that came through during your three months. Quick same-day fixes on maintenance issues is the standard we hold ourselves to, and we appreciate you calling that out. Knowing the stay helped solidify a future move back to NYC really means a lot.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

i had a great experience in my stay…

i had a great experience in my stay with roomrs. my roommates were great and all the furniture was very comfortable

September 29, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Comfortable furniture paired with good roommates is really the foundation of a strong coliving experience, and we're glad both came together during your stay. Hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs was great!

Roomrs was great!! The moving in process with them was quick and easy, the amenities of the apartment were great and the costumer service was always quick.

They make all the experience easy and stress free.

Great option for students or temporary living arrangements.

August 7, 2022
Unprompted review
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Reply from Roomrs

Really appreciate you sharing this! A quick, easy move-in paired with great apartment amenities and responsive customer service is exactly what we aim to deliver, especially for students or temporary stays where time really matters. Keeping the experience stress-free from start to finish is the whole goal, and we're glad that came through for you.
Thanks,

The Roomrs Team

Rated 5 out of 5 stars

Exactly what I needed (Crown Heights)

I lived in one of Roomrs' Crown Heights apartments for about 6 months. Just moved out yesterday - I actually miss it already.

My highlights were the tall windows (because natural light is a must for me) and the modern/renovated aesthetic. The paint was clean, the shower was amazing, and the AC was super efficient.

At first I was kinda hesitant to go with Roomrs because of the random roommate thing but mine turned out to be good. Overall I had three different roommates (all women, btw I'm a guy) and two of them were great. The other one was just messy in the bathroom. And I also never spent much time talking to any of them. We'd only really talk in passing and we all had a good rapport with each other so that was fine for me.

The main reason I didn't extend my lease with Roomrs was because I wanted to get a cat and my apartment didn't allow cats.

In conclusion: I can def vouch for Roomrs - 5/5

July 24, 2022
Unprompted review
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Reply from Roomrs

Really appreciate you taking the time to write such a detailed review! Six months in Crown Heights with natural light, a renovated aesthetic, efficient AC, and a great shower is really the full apartment experience working as intended. The random roommate piece can feel like a leap going in, so it's good to hear that side worked out for the most part too. Sorry the no-pet policy ended up being the dealbreaker - we hear that one fairly often and it's something we continue to think about. Really appreciate the 5/5.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Makes move to NYC easy

Roomrs is your best bet for a simple, seamless, and stress-free move to NYC. If you are looking to sublet, stay in NYC short term, or you are student looking for legit housing roomrs is a great option.

July 7, 2022
Unprompted review
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Reply from Roomrs

Simple, seamless, and stress-free is exactly what we aim to be, especially for subletters, short-term stays, and students who need real, legit housing without the usual NYC rental headaches. Really appreciate the recommendation.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs is a great option

Roomrs is a great option for students, temporary living arrangements, or even longer stays. I originally moved into one of their apartments for a short term stay, but liked it so much I extended. The apartment was fully furnished, modern and a hassle-free move in/move out. They even hire a monthly cleaning service. Would definitely recommend!

July 7, 2022
Unprompted review
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Reply from Roomrs

Means a lot to hear you extended your stay - that's one of the best signals we can get that the experience is working. A fully furnished, modern apartment with hassle-free move-in and move-out, plus a monthly cleaning service, is really the core bundle we aim to deliver. Glad it all came together well enough to keep you longer than planned.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs ensured a smooth transition to…

Roomrs ensured a smooth transition to NYC. I moved into one of their Williamsburg units, to ease into my new life in NYC without the pressures of finding/ purchasing furniture & other moving necessities. I work remotely, and my room was spacious and comfortable enough to work from. Considering where I lived + the amenities I had access to, the rent was very reasonably priced. My building’s superintendent -- Jimmy — was responsive, helpful, and truly provided the southern hospitality I needed!

I would recommend Roomrs to anyone planning a temporary move (or even long-term, if you don’t mind living with strangers) to the greatest city on Earth.

July 1, 2022
Unprompted review
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Reply from Roomrs

Really appreciate you taking the time to share this, and a shoutout to Jimmy - we'll make sure that gets passed along! Easing into NYC without the furniture-buying scramble is exactly what Roomrs is built for, and we're glad the Williamsburg unit gave you the space and comfort to actually work from home well. Reasonable pricing for the location and amenities is something we work hard to deliver, and we appreciate you calling that out alongside the recommendation.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Great Housing Company!

Comparing to other housing sublet companies, I had the best experiences with Roomrs.

The moving in process was quick and easy, customer service is quick to respond and amenities in my apartment were fully equipped.

And I think I had the best of luck with my roommates. They were such delightful people. Roomrs would also notice you a couple of days in advance about your new housemates so you will have time to get ready for new person coming in!

I only stayed here for 3 months while waiting for my long term apartment but I definitely fell in love with this place.

June 30, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review! Standing out among other sublet options is a high bar, so it really means a lot to hear we delivered. A quick move-in, responsive customer service, and fully equipped amenities are the basics we hold ourselves to, and we're glad all of that came through. Advance notice on new roommates is one of those small details we try to get right, since it really does make settling in easier on everyone. Glad your three months landed so well.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Easy and convenient

I applied for a room a week before, and was in it a week later. It’s that quick! I was living in Brooklyn internationally so that made the whole process much simpler. This was to the credit of the sales and leasing team. I appreciate that greatly from them.

The apartment that I lived in was very conveniently located, very modern and always got compliments from friends I had over. Splitting an apartment with three people meant there wasn’t much competition for amenities such as showers and cooking equipment, so it was a perfect amount of people for the space.

We also had a cleaner that was at the shared expense of the residents, but it was very beneficial, and worth it to walk into a clean apartment. I’d also say while the electronic lock system made me apprehensive at first, I quickly found it so much better - being able to access my apartment with either my phone or a personalised code.

If you’re looking for a place in New York, and you want to get it stress free, I recommend Roomrs.

June 28, 2022
Unprompted review
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Reply from Roomrs

Thank you for such a detailed review and the strong recommendation! A week from application to move-in is exactly the kind of quick turnaround we aim for, especially for international members where every day matters. A modern, well-located apartment with the right number of people for the space, a shared cleaner, and a Latch electronic lock system are all part of what we try to bundle together to make the experience as stress-free as possible. The sales and leasing team will appreciate the shoutout too.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs - 5 STARS

Roomrs was really great and easy to work with. I stayed there for 5 months while I finished up school and I couldn't imagine a better living accommodation.

June 23, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! A great, easy experience for the five months while you wrapped up school is exactly what we aim for, especially for stays tied to a specific life chapter where flexibility matters. Hope to have the chance to host you again whenever the next move comes up.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

I had the best experience with Roomrs

I had the best experience with Roomrs! I needed an apartment last minute and Roomrs helped me move in within a day. The apartment was clean and looked exactly like the pictures, the staff was helpful and responsive and I made some amazing friendships during my time there. I couldn't recommend Roomrs enough!

June 16, 2022
Unprompted review
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Reply from Roomrs

Thank you for such an enthusiastic review and the strong recommendation! Moving in within a day on a last-minute search is exactly the kind of turnaround Roomrs is built to handle, so it's great to hear that came through when you needed it. A clean apartment that actually matches the photos paired with friendships that came out of the stay is really the best version of the coliving experience, and we're glad it landed that way for you.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Moving to NYC from California

Before I moved to NYC from California last year, I had no idea where I would live when I moved here. Luckily, roomrs gave me a crystal clear process for how to seamlessly move into a furnished apartment with my own room. The process was great, and I have no complaints about how things were done. Overall, roomrs gets 5 stars because it simplified by living experience in such a busy city.

June 6, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words and the 5 stars! Moving from California to NYC without a place lined up is a big leap, so it's great to hear the process felt crystal clear from start to finish. Simplifying the living experience in a city this busy is really the whole goal of Roomrs, and we're glad that came through for you. Hope to have the chance to host you again in the future.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs was amazing

Roomrs was amazing. When I was new to the city I didn't have to look long for a nice apartment: they helped me out straight away. The leasing proces was so simple, all I had to do was sign up online, fill out the documents they needed, signing the lease and i was able to move in. My room was very clean and had cool decorations and furniture. I was very lucky with my roommates too. Would absolutely recommend.

May 25, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words and the recommendation! A fully online leasing process where you sign up, fill out documents, and move in without any extra friction is exactly what we aim to deliver, especially for someone new to the city. A clean room with thoughtful decor and furniture paired with good roommates is really the full Roomrs experience working as intended, and we're glad it all came together for you.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs makes the transition into the…

Roomrs makes the transition into the apartment smooth and effortless.

March 30, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! A smooth, effortless transition into the apartment is exactly what we aim to deliver, so it's great to hear that came through during your stay. Hope to have the chance to host you again down the line.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

First time using Roomrs

First time using Roomrs and it was a really good experience. The building was in a convenient location, the room was furnished, clean and looked like the pictures, and the whole process was quick and painless. Would definitely do it again for a short term rental in NYC.

March 16, 2022
Unprompted review
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Reply from Roomrs

Thank you for the kind words! A convenient location, a furnished room that actually matches the listing, and a quick, painless process from start to finish is the full package we aim to deliver. Glad the first experience with Roomrs landed well, and we'd be happy to host you again whenever the next short-term stay comes up.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

This was my second time staying at a Roomrs Apt

This was my second time staying at a Roomrs apartment. My favorite part is how responsive and helpful they were to answer all my questions in a timely manner.

I had great roommates and our apartment was nice, so that was great. I would recommend Roomrs to anyone who has just moved to NY or is looking for a short term stay.

Definitely the more affordable and convenient option! Plus you can't beat laundry and dishwasher in unit!!! Random, but the laundry machine is also really good quality compared to others in NYC.

December 10, 2021
Unprompted review
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Reply from Roomrs

Thank you for being a repeat member and for the strong recommendation! Responsive, timely answers to questions is the standard we hold the team to, so it's great to hear that came through both times you stayed with us. Great roommates, a nice apartment, and in-unit laundry and dishwasher in NYC is a real win, and we appreciate you calling all of that out. Hope to have the chance to host you a third time down the line.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Super helpful for a last minute move to…

Super helpful for a last minute move to NYC. nothing but positive things to say. Great location next to the subway, clean, great pricing and the apartment looked exactly like the photos.

December 9, 2021
Unprompted review
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Reply from Roomrs

Thank you for the kind words! Last-minute moves to NYC are exactly the kind of situation Roomrs is built to handle, so it's great to hear we were able to get you set up quickly. A clean apartment in a great location near the subway, at a good price, and that actually matches the photos is the standard we hold ourselves to, and we appreciate you calling all of that out.

Thanks,
The Roomrs Team

Rated 5 out of 5 stars

Used Roomrs when I first moved to NYC - Great experience!

Roomrs was extremely responsive and answered all my questions in a timely manner. The apartment they provided was in great condition and cleaned on a regular basis. Overall, I'd recommend the service for people just moving to the city and looking to find a room quickly.

October 24, 2021
Unprompted review
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Reply from Roomrs

Thank you for the kind words and the recommendation! A responsive team with timely answers is the standard we hold ourselves to, so it's great to hear that came through during your stay. A well-maintained apartment with regular cleaning is part of what we bundle in to make the experience genuinely easy, especially for people moving to the city and looking to land somewhere quickly.

Take care,
The Roomrs Team

Rated 5 out of 5 stars

Roomrs made moving to NYC stress free

Roomrs made moving to NYC stress free! Within a week of finding Roomrs I had a reasonably price room! It is great for interns that need something short-term. The customer service responds within a business day and is excellent with troubleshooting and problem solving. My overall experience with Roomrs was wonderful. They are reliable, legit, and affordable for all budgets.

September 23, 2021
Unprompted review
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Reply from Roomrs

Thank you for such a thoughtful review! A week from finding Roomrs to having a reasonably priced room is exactly the kind of turnaround we aim for, especially for interns where the timing is tight. Reliable customer service with quick troubleshooting is the standard we hold the team to, and we appreciate you calling that out. Reliable, legit, and affordable across budgets is really the whole goal.

Thanks,
The Roomrs Team

Rated 1 out of 5 stars

Really unprofessional

They try to trick you with the rooms, they tell you that you get one and then they try to give you another that is half the size of the first for the same price without explicitly mentioning it.

Also, they change the prices of the rooms from one day to the next (+$200 for example) and when you ask for clarifications they just pretend that it never happened.

After all this, I decided not to rent a room from them and I asked for a refund (you have to pay a membership fee to start the application process, and they tell you that it is refundable if things don't work out ). I asked for the refund one month ago and I still haven't received any money and they just keep on telling me that they issued it but when I ask for proof they just stop responding to me.

Stay away

September 5, 2021
Unprompted review
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Reply from Roomrs

This review is from several years ago and does not reflect how Roomrs operates today. We've made significant improvements to our sales process, pricing transparency, and refund handling since then. Anyone with questions about our current process is welcome to reach out at leasing@roomrs.com.
Thanks,
The Roomrs Team

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