I just received the gorgeous shirt but upon trying it on, realized I'd ordered the wrong size as it's much too large for me. I have now requested an "even exchange" for the same shirt but one size sm... See more
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See what reviewers are saying
You should NOT make returns so difficult. It discourages customers from buying from you if they cannot return merchandise. If you want loyal customers, make it easier to return items not hard. Do n... See more
So far, I am dissatisfied with how long it is taking to receive this order of 3 items. I receive no satisfaction when trying to track my order, being asked repeatedly for the same information. Then, I... See more
Company replied
I've ONLY just ordered so can't speak to quality, service, or satisfaction with the garments, but they are lovely and exactly my style which is hard to find. The order process was way easy, and the... See more
3.5
Average
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It was my first time ordering from you
It was my first time ordering from you. I also received a 20% discount. I just hope the tops fit. I saw many items I liked. If the tops fit and good material I will order again. Saw many more items liked.
L
August 30, 2023
Unprompted review
2nd order
2nd order - very pleased with quality and fit of my first order!
August 24, 2023
Unprompted review
ease of ordering and website
ease of ordering and website. ][not sure where the order is shipped from but the shipping feel is quite high. still love the assortment of color and styles of the clothing
August 25, 2023
Unprompted review
Purchase
Everything went smoothly and response was immediate, looking forward to continue my patronage!
August 23, 2023
Unprompted review
Some really nice items.
Description of clothing explained well. There is a good selection of items. I will not purchase regularly because the shipping is almost as much as some of the items I've purchased. I am satisfied with what I have already purchased, thank you.
August 11, 2023
Unprompted review
This company will not send me an…
This company will not send me an authorization and address to return items that did not fit. I have contacted them 3 x and nothing. they are waiting until my time expires on the return so they do not have to pay me back for some of the items. I will never do business with them again.
July 19, 2023
Unprompted review
Reply from Roselinlin
Dear Customer,
We sincerely apologize for the inconvenience you have experienced with the return process.
All Purchases (except clearance items, swimwear, underwear, bra & bralette, panties, bikini, loungewear & lingeries, bags, and accessories) can be returned within 30 days after you have received the last package of your order. We will send you the return label if your order is eligible for return.
Upon checking, we received your return request and emailed you the return authorization twice on 2023-08-05, but have not received your reply. Please check the latest email we sent today and find the return label. And we also sent the return label via online chat.
We apologize if you have not received a response from us via email. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
If you still cannot receive our emails, please contact us with another email address (such as Gmail), or contact us via online chat. You can find the chat button on the bottom right corner of our website.
We value your satisfaction as a customer, and we want to make things right. Our goal is to provide a positive shopping experience for all our customers, and we apologize for any negative impression this situation may have left.
If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.
Best regard,
Echo
ROSELINLIN
Easy to find items and sizes I wanted.
August 16, 2023
Unprompted review
I love the dresses for everyday
I love the dresses for everyday. I buy them on clearance for very low prices and because they cost so little I don’t mind the high shipping charge. The only thing is they should tell the factory to leave a bigger seam. They sometimes just shred.
August 15, 2023
Unprompted review
My only complaint is that the items…
My only complaint is that the items took 3 weeks to arrive. Otherwise, all else was satisfactory
August 13, 2023
Unprompted review
Seeing Styles that aren't Walmart…
Seeing Styles that aren't Walmart designer type
August 10, 2023
Unprompted review
It was fast and clear
It was fast and clear. Once I made my choice the process was easy without tricks.
August 10, 2023
Unprompted review
Easy to use
Easy to use, prices are great but shipping charges not so good.
August 8, 2023
Unprompted review
pretty easy to order
pretty easy to order. Nice selection of clothes. Received reasonably. Would like more updates on the oder. Also, the shipping cost me about the same as the shirt I ordered. This doubles the price. I did like the shirt. I have even ordered 4 more shirts (with the costly shipping).
August 4, 2023
Unprompted review
I think the top is just what I ordered
I think the top is just what I ordered. It fits great and the material is nice.
August 6, 2023
Unprompted review
I get so many compliments
I get so many compliments! The design is incredible, product quality very good, price amazing and shipment very good.
July 28, 2023
Unprompted review
My 1st time experience with Roselinlin
My online order experience was great because there was a lot of information about the merchandise like fabric, size & what was out of stock. I found this to be very helpful.
August 3, 2023
Unprompted review
Good value and look!
July 31, 2023
Unprompted review
The designs are great
The designs are great! Comfortable and fashionable. The quality of the contruction is excellent! My only problem, thus only 4 stars instead of 5, is that one of the tops I ordered was not as it was pictured. This was my first order, and I will order again.
July 29, 2023
Unprompted review
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