A huge and comprehensive range of whiskies to suit all tastes and all budgets. We were visting from Australia and were given first rate customer service and attention. The staff member was happy to sh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent selection. Royal Mile has fantastic selection of Whiskies. Great prices. Bottles were packaged excellent to reduce damage. Prices are great. Easier for me to get allocated whiskies in the US... See more
This was my first experience with Royal Mile Whiskies and I found them to be efficient in the way my order was processed. The website was easy to navigate and provided details on the whiskey I was int... See more
The purchasing was easy and delivery time was excellent, the difficult part I had was in the choice. I know absolutely nothing about the whiskey distillery business, I knew about single malts etc but... See more
Company details
Written by the company
Established in 1991, we have become known worldwide for our excellent whisky range at our home here on the Royal Mile opposite St Giles Cathedral. Our friendly and knowledgeable team have between them more than 100 year's experience helping people get the best bottle. We also bottle our own whiskies that we think are excellent - so you can always trust to find something unique that you can't get anywhere else.
Contact info
379 High Street, EH1 1PW, Edinburgh, United Kingdom
- 0131 524 9380
- contact@royalmilewhiskies.com
- www.royalmilewhiskies.com
4.9
Excellent
498 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great recommendations and competitive…
Great recommendations and competitive pricing along with a huge selection of Rare and old whiskeys make Royal Mile a must go to place.
September 1, 2025
Reply from Royal Mile Whiskies
Thanks very much for taking the time to leave us this review. Delighted to hear of your experience and look forward to serving you again soon.
Megan - Royal Mile Whiskies
Great service and fun
September 1, 2025
Reply from Royal Mile Whiskies
Hi Mike, thanks for your review. We're pleased to hear you were happy with your experience shopping with RMW!
Megan - Royal Mile Whiskies
Purchased as a gift
September 1, 2025
Reply from Royal Mile Whiskies
Thanks for the 5-star review, Janet!
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Hi Graham,
Glad to hear it! Thanks for leaving us a review.
Megan - Royal Mile Whiskies
Excellent service and packing
Excellent service and packing was foolproof, thank you for delivering safely
August 29, 2025
Reply from Royal Mile Whiskies
Thank you for your review. We’re glad to know everything arrived safely and well packed.
Megan - Royal Mile Whiskies
All went as planned
August 28, 2025
Reply from Royal Mile Whiskies
Thanks, Robert. We’re pleased to hear everything went smoothly with your order.
Megan - Royal Mile Whiskies
Your courier took 3 attempts to…
Your courier took 3 attempts to deliver. Was told I would receive it by Friday. Didn't get it till Tuesday
August 28, 2025
Reply from Royal Mile Whiskies
Hi Euan, thank you for your feedback. We’re sorry your delivery took longer than expected and I'll share this with our team to review. We’re glad it reached you safely in the end.
Megan - Royal Mile Whiskies
Quick and carefully wrapped delivery
Quick and carefully wrapped delivery. Both excellent whiskies at a great price. Will certainly use again.
August 27, 2025
Reply from Royal Mile Whiskies
Thank you, John. Great to hear your whiskies arrived quickly and in good condition. We look forward to welcoming you again.
Megan - Royal Mile Whiskies
Everything went well
Good drink, good service. Delivery was adaptable to our needs at the time.
August 25, 2025
Reply from Royal Mile Whiskies
Thanks, Chrissie. We’re glad to hear your order worked well for you and that delivery met your needs.
Megan - Royal Mile Whiskies
The perfect cider!
Great product, very well packaged and fast dispatch. Will definitely use again
August 26, 2025
Reply from Royal Mile Whiskies
Thank you for your review. We’re pleased your order arrived quickly and safely, and that you enjoyed the cider.
Megan - Royal Mile Whiskies
easy to order full tracking of…
easy to order full tracking of purchase and time of delivery i would deal again with RMW no Problem
August 26, 2025
Reply from Royal Mile Whiskies
Thanks, Thomas. We’re glad ordering and delivery were straightforward and appreciate your comments.
Megan - Royal Mile Whiskies
The delivery and packaging was perfect
The delivery and packaging was perfect. But the german Import tax is way too high.
August 27, 2025
Reply from Royal Mile Whiskies
Thank you for your review. We’re pleased to hear delivery and packaging met expectations. Unfortunately, local import duties are outside of our control, but we appreciate you sharing your feedback.
Megan - Royal Mile Whiskies
First class service thank you.
August 26, 2025
Reply from Royal Mile Whiskies
Thank you, Alan. We’re delighted you’ve been happy with the service.
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Thanks, Ian. We’re glad to know you found ordering easy and delivery quick.
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Thank you for your feedback. We’re sorry to hear your order hasn’t yet arrived and will look into this for you.
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Thank you, Dave. We really appreciate your comments and are glad you’ve been happy with the service.
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Thanks for your review. We’re pleased you’ve found the range and pricing to your satisfaction.
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Thank you, Henry. We’re delighted to know you’ve been happy as a repeat customer and look forward to serving you again.
Megan - Royal Mile Whiskies
Just received my order and it was…
Just received my order and it was perfect! Second time I’ve purchased from them and have not been disappointed. Items received within 4 weeks as I live in the US. They kept me posted on the shipment status regularly.
I will continue to do business with them.
July 29, 2025
Reply from Royal Mile Whiskies
Thank you, Jerry. We’re so pleased everything reached you safely in the US and that you’ve been happy with the service on both occasions.
Megan - Royal Mile Whiskies
Reply from Royal Mile Whiskies
Thanks for your review. We’re glad you found the site easy to use and delivery straightforward.
Megan - Royal Mile Whiskies
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