Red Rock Estate & Property Management Reviews 338

Beverley Barnard has been very helpful, and efficient She kindly dealt with our requests promptly. It makes a huge difference to work with people who are professional and have good manners. We are thankful

Very professional, informative and helpful.
Thank you

Stacy Head has been very helpful over a number of years at Red Rock. Always deal with requests or queries in a professional manner.

We own a couple of apartments that are under Red Rock's management in Windsor, UK. I have been communicating with Stacy Head who has been incredibly helpful, organized and prompt in all of my dealings with the company so far. It has been an absolute pleasure so far, long may it continue!!

Terrible management service, particularly Leonie who has ignored emails for months upon months.

I phoned in a bit of a panic to ask for a document for my tax which had to be done today. I spoke with Beverley Barnard who was polite helpful and very quick to send me what I needed.

An absolute PLEASURE to deal with her!! Thank you Beverely!!

Great customer service and help from Stacey Head at Red Rock Property Management providing empathy and understanding for our situation and always helping and getting back to us quickly.

I also have to say that we've noticed a huge improvement compared to our last property management company since Red Rock have taken over, they have already in the short time made a number of improvements for our building and provided fantastic customer service where as the previous company was absolutely awful, had really rude staff that spoke to the lease holders so badly and never made any improvements, would just increase our service charge for no reason.
Thanks again Stacey and the property management team at Red Rock for Edinburgh House, all your work to improve things is really showing and appreciated!

Stacy Head was extremely helpful and responded to me straight away always on hand to help x

Stacey Head at Red Rock property has been very helpful to me with all my enquiries. She always responds straight away and has all the correct information. Nothing is too much trouble and she is always so pleasant and willing to help. For such a large company this really is wonderful customer service and like a bespoke personal service really.

I received great service from Stacy Head.
She is a credit to your team.

Jane and Ania have been excellent with the queries from our sale!

Stacey answered my question in a timely professional manner .
Thanks

Beverly was very helpful and polite in changing surname registered. Was clear on what documents were needed, and fast responses via email.

I made a telephone call to Red Rock which was picked up by Beverly Barnard . She was very polite extremely efficient and sorted out my query in a matter of minutes !! A real credit to the team and a great ambassador for your company ...thank-you again!

Stacy promptly emailed my account transaction for past 18months and arranged a phone call from another member of her team

I was trying to make sense of my situation and Stacy from credit control was very helpful .
My situation was clarified and I was able to move forward.

Ania has been extremely helpful and informative. She responds quickly to emails and has resolved all issues promptly and professionally. A credit to the company.

I’ve been dealing with Stacy for
sometime, and she’s always shown a high level of efficiency, kindness and understanding. I’m very impressed and grateful to her. A true professional!

I have been dealing with RREPM for many years and find them to be completely customer orientated. They always try and accommodate my requests if they can and I appreciate them so much, especially the Credit Control department which is much appreciated! Highly recommend!

Spoke to Beverley and she was super speedy and helpful with what I needed. Thanks Beverley.