Red Rock Estate & Property Management Reviews 338

Stacy in accounts is always very efficient and helpful. Thank you! It makes a process stress free which is much appreciated.

It is the best company I have ever had contract with.
The company is really supportive, staff is helpful. Purchase Ledge Team-just BRILLIANT. It is really great pleasure to have business with them.

We have provided Grounds Maintenance services to Red Rock for many years and find the team to be very helpful and friendly. The Purchase Ledger team respond to and resolve any queries quickly and keep us in the loop at all times. Thanks Megan for your help yesterday 😊

You are always prompt on any queries and payments.

Thank you very much to Megan Parrish for her professionalism and always helping me with invoices.
She keeps me updated and send me an email for confirmation.
She is A*

I have an apartment in London and the previous managing agents were a nightmare. Out of the blue I received an unexpected invoice from Red Rock who I was unaware had taken over the service. I was hopping mad but I was delighted to find someone who was actually interested in helping me. Beverley was lovely, understood my problem, and set the wheels in motion to resolve the issue. Service as it should be, thx Beverley

Great service from Kaine - fast, efficient and reliable. Another great experience with Red Rock. Thanks.

Richard did exactly what he said he would do to fix the water problem. Very responsive and incredibly help.

Stacy Head returned my call promptly and quickly and professionally resolved my account query.

Stacy Head was quick to respond to my email and assured me every thing had been taken care of and my account had been updated. It was very good to receive a reply and I thank her.

From the moment I reached out, Stacy was incredibly professional, knowledgeable, and attentive to my needs. She took the time to answer all my questions and ensured I understood every detail of the financial processes. Her expertise and patience made a potentially overwhelming situation feel manageable and stress-free.

Stacey was very helpful when dealing with my elderly mums account, she took the time to listen and was very professional at all times and super efficient with forwarding me the information that I requested.

Stacy Head is highly professional and efficient in managing accounts, ensuring clear communication and prompt resolutions. A pleasure to work with from an agent’s perspective.

Stacy Head is really helpful and response fast whenever I send her an enquiry. Very professional individual!

My recent interaction with Stacey Head was great! She was very helpful, supportive and was able to resolve my concerns in the first go. Excellent service, just what’s needed and expected. Thank you

The finance team is fantastic and Megan is always super helpful :-)

Richard Ward was great for me, arranging key fobs to be delivered through the post the next day for urgent access.

Also a nice guy when meeting up with him at my block, he’s got a big job to turn it round but seemed a decent, honest, reliable guy and someone you can work with to get some results.

Red Rock admin team were great tbh, because they were really helpful, kind, professional and curtiuous (even though I was late with Service Charges! Thank you B.B.)

They helped me quickly to make the payment, understood the problems I was having with email, and suggested a better alternative, explained the process I needed to follow, and now those matters are all resolved. Which is a weight lifted off my bank account (aha) and shoulders!

Genuinely decent staff with a positive attitude when handling customer queries, I appreciate the curtiousy and empathy. All the best, Mike

Renting made easy! I am a freelancer, so renting can be tricky at times. Charlie from Red Rock took all the hassle out of the process, responding to queries in a timely manner and supporting me through the process from start to finish. I was really impressed, especially after contacting so many estate agents - some of which were just downright rude. A refreshingly positive experience, and I'm now happy in my new home.

I found Stacy Head to be very helpful in assisting with dealing with my enquiry. She was prompt and courteous when responding, both via telephone and email.