Red Rock Estate & Property Management Reviews 338

Stacey from accounts is very Competent, helpful and always keen to assist. One of the most diligent in this organisation.

Great company to deal with. Communication.spot on. Thank you kelly and kieth

Stacy Head is always very helpful and accomodating

Always happy to help, Stacey Head, credit controller, will deal with your query, no matter how large or small. She is polite and never makes you feel silly even if your question may be. Especially patient with older people.

Very quick service from Beverly - highly recommended.

Thank you so much!

Thank you Stacy Head for dealing with my queries and for your quick responses.

Excellent service as always from Stacy Head [credit controller] prompt in responses and overall a great service. Overall a great service from the Red Rock property management team. Thank you.

Polite reminders and Tracy is very attentive

The team at Red Rock, and in particular Stacy Head, are always quick and efficient in answering my queries. They are always very helpful and pleasant to deal with.

I’ve engaged with Stacy on a couple of topics related to service charges. Both experiences have been positive and the issues were addresses promptly.

I recently needed to speak with the accounts department concerning an accountancy query. Stacy kindly phoned me and during my conversation, I found her to be both polite and efficient. I particularly appreciated her approachability and helpful manner. We quickly agreed on a plan moving forward and I know if I have any future issues, I can approach Stacy without hesitation.

Red rock have been a very good maintenance company so far since we purchased our flat in April 2024. Stacey Head in the finance department has been particularly helpful with any enquiries we have had, responding quickly and resolving any issues quickly.

It was quick and easy to get to speak to the person I needed, and she was very pleasant and helpful. Sorted out my query in a few minutes with no problem. Thank you. Much appreciated!

I have been dealing with Stacy, Credit Controller, who was despite my errors very understanding and efficient in resolving my problem.

Stacy is very helpful and easy to connect with, reply the emails very quick. My experience is quite good so far.

I had a lovely talk with Beverly I found her to be very helpful and a charming lady

Must comply with rules. Copy of building insurance is required to have by each household.

Be clear what is covered and what is not covered by insurance.

Charges applied for late payment.

Stacy provided me with essential information promptly. Stacy is very helpful and a great asset to Redrock.

Great support from Megan and Charlie and Chloe great communication

I spoke to Stacy about my service charge, she requested I put the information in an email to her which I did straight away.
Within 5 minutes I had a reply from her that resolved my problem.
I’m very grateful to Stacy for the manor in which she resolved my problem, polite, professional and clearly customer focused.
Stacy is a great asset for Red Rock.