It’s not always easy to find a short-term let (>6mos) in London, but this flat is centrally located and spacious. The building is quiet, and the office staff were extremely helpful. I miss it already... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
absolute legends at rr properties! so helpful and understanding when we’ve never rented before, they made everything so easy! really nice people as well. will 10/10 recommend to another coming to the... See more
Rented with RR for 2 years, they're very quick to answer the phone and respond to problems in the flat. Easy letting process and always kept us updated on changes, maintenance, etc. Amar and Hayley ar... See more
Hi, I am previous tenant of RR Properties. I left my flat in cromwell road because of covid-19, maintenance has helped me check my flat and make sure everything is fine while I am still away. Hopefull... See more
Company details
- Indoor Lodging
- Group Accommodation
- Holiday Accommodation Service
- Holiday Apartment Rental
- Holiday Home
- Vacation Rental
Information provided by various external sources
RR Properties has specialised in providing luxury international residential apartments in heart of Central London
Contact info
London, United Kingdom
- www.rrproperties.co.uk
4.5
Excellent
64 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give it zero stars I would
If I could give it zero stars I would. They are incredibly unprofessional. They do not respond to calls until it comes time to possibly extend your contract. I had to call them from someone else phone in order to get in touch with them. they picked up right away and then hung up when they realized who it was. STAY AWAY FROM THIS COMPANY. I will give further details about the abuses I have endured from this company once I move out because reading other reviews I heard they hold tenants deposits hostage. stay far far away. their offices are a complete sham. very few people that work there speak fluent english. no one is willing to help you.
June 29, 2019
Unprompted review
Reply from RR Properties
Having searched all of client database past and present we can find no trace of any tenant or customer with either the name shown or the initial shown this complaint will be disregarded as a fake review.
AVOID this TERRIBLE Company
There are many property rental companies in London. STAY CLEAR of this really BAD company. They have badly trained staff with poor command of English. They are very nice to you until you sign a contract and then they become disinterested, rude and almost permenantly rude.
If you have a problem with your rental you might as well go to the Chuckle Brothers. More will be done and you will have a laugh. These guys leave you raging. And they treat your deposit money as some sort of hostage.
AVOID at all costs
July 30, 2018
Unprompted review
Reply from RR Properties
Having searched all of client database past and present we can find no trace of any tenant or customer with either the name shown or the initial shown this complaint will be disregarded as a fake review.
Dishonest and unprofessional
Dishonest and unprofessional. They advertise one price (on Spareroom.co.uk) and then change the price when they know your budget is higher than what they advertised. Do not give them a max budget because their price will increase to that level.
They also had client waiting 30 mins in street for a viewing they had forgotten to organise properly. No warning no apology. Bad bad bad.
Their subsequent response proves my point! I never became their client or tenant because I turned them down after their shockingly bad service. It took them over a year to respond to my review. Expect everything to be slow with them...
June 25, 2018
Unprompted review
Reply from RR Properties
Having searched all of client database past and present we can find no trace of any tenant or customer with either the name shown or the initial shown this complaint will be disregarded as a fake review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.