Rupertwood Reviews 

108
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally approachable, highly knowledgeable, and consistently responsive throughout the entire property buying journey. People deeply appreciate how clearly complex legal details are explained, which helps in making home purchases remarkably smooth and completely stress-free. Though some reviewers experienced frustrating communication gaps and unexpected delays near completion, the team generally managed cases very effectively. A few individuals mentioned that handling documentation occasionally took longer than expected, requiring constant follow-ups to ensure everything stayed on track. Despite these isolated hurdles, many clients remain eager to recommend their services to friends and family members.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professionalism, responsiveness, and extensive... See more

Service

Customers report widespread satisfaction and praise the service for being professional, reliable, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

People report positive experiences with response time, highlighting how quickly emails and calls are... See more

User experience

Users describe positive interactions with user_experience, highlighting a very easy, quick, and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Without a doubt, the best solicitor I have used, and I have purchased a number of houses in the past. Very approachable, extremely knowledgeable and responsive, and nothing was too much trouble. The l... See more

Rated 5 out of 5 stars

We have just exchanged contracts on our first property and have used Rupertwood Solicitors as our solicitors for this purchase. They have been excellent. Very responsive to emails and calls. Kept us u... See more

Rated 5 out of 5 stars

Great when talking to clients on the phone especially at the end of the process. Very helpful and caring. Made the process easy when approaching competition via email contact. My only feedback would... See more

Rated 5 out of 5 stars

After having to change solicitors, these guys took us on and have giving us the best experience, they were fast and effective and answered any questions we had no matter how silly they may have seemed... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Information provided by various external sources

Rupert Wood & Son is a progressive independent practice, which provides a wide range of legal services to organisations both locally and further afield.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(108)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently purchased an investment…

Recently purchased an investment property with the help of Michelle and Ellena as my conveyancing team. We were dealing with a seller/sellers conveyancer who were difficult to pin down or get responses when required. Michelle was responsive and knowledgable and Ellena was incredibly persistent to get completion arranged as soon as possible, making multiple calls on the day of completion to make sure everything was finalised which I certainly appreciated. Highly recommend.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Rupert Wood and Son managed my first…

Rupert Wood and Son managed my first home purchase, they were responsive throughout the process keeping me informed all the way along. Ellena was particularly fantastic and kept me up to date every step of the way. Really excellent service.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

House purchase

I am a first time buyer, I had no idea of the process, they explained everything step of the way. Were very professional, thorough and consise

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great with Rupert…

My experience was great with Rupert wood. Michelle and Elena specifically were amazing to work with and kept in contact throughout the whole process. My case was complicated due to the sellers solicitor and Michelle handled it and kept what was in my best interest first. I would recommend rupertwood for anyone purchasing a property!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We used Rupert Wood for the sale of our late father's house. Ashley, Jackie and Ellie were fabulous, keeping us informed and making the process as easy as possible. Rates were very competitive also. Would highly recommend.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing our new home with the help of the Rupertwood team.

We had a really excellent experience, the team were always timely, professional and clear in their communication, giving realistic estimates of how long each stage would take and keeping everything moving smoothly. Everyone we dealt with was friendly, supportive and incredibly helpful in guiding us through the process. It made what could have been stressful feel very well managed and straightforward. Thank you again for all your hard work!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I instructed Rupert Wood for the sale of my property and couldn’t recommend them enough. Ellena, Michelle and Ellie communicated kept me well informed throughout the process. I had some issues with my purchase property and Michelle really went the extra mile to help, responding with advice late on a Sunday evening. I wouldn’t hesitate to recommend.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

House Sale

Everything was dealt with in a professional manner and we were kept informed at every step of the conveyancing, and the sale of the property was trouble free, would recommend for any legal work.
Mr Hill.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

House purchase

I had an excellent experience working with my solicitor during my house purchase. They always kept me fully updated throughout the entire process and made sure I had clear, timely updates regularly. I’m grateful for their support and would highly recommend them to anyone looking for a reliable and dedicated solicitor.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

A first time buyers review

A first time buyers review
The staff at Rupert Wood and Son provided a very professional and friendly service from start to finish. I was a first time buyer and they were always happy to explain what needed to be done and why, with my personal thanks going to Ellie and Ellena for all of their detailed help on completing the sale.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Commercial Property Purchase

Once again, Michelle and all the team at Rupertwood and Son made the whole process easy and straight forward. Very helpful as always and I would not hesitate to recommend them.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

We would definitely recommend Rupert…

We would definitely recommend Rupert Wood & Sons Solicitors. Michelle, our solicitor, was always prompt in her responses, very approachable, and made the entire purchase process completely hassle-free. We truly appreciate her support and professionalism throughout. Excellent service!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

Clear communication between ourselves and Rupert Wood, purchase and sale of property was completely without issue. Can definitely recommend.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Proffesional

Proffesional, Helpfull & friendly.
I knew the selling of my property was in safe hands.
Would definatly reccomend Rupert Wood & Son Solicitors.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Stress free house purchase

Michelle and the team were on hand from start to finish to support with our property purchase. This was a stress free process and it’s down to their organisation and hard work. I would certainly recommend Michelle at Rupert Wood & Sons!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

One less thing to worry about.

One less thing to worry about is an understatement, we had the pleasure of using Ashley, Jackie and Ellie to help sell our property.

It was faultless from start to finish with the process being smooth, efficient and seamless.

The team were extremely professional and incredibly patient with all of my questions,

I would rarely even think of putting a 5 star review as always believe there could be improvements but honestly I couldn’t find fault in a single part of the process involving Rupert Wood.

We even had the pleasure of having some dealings with Rachel who was incredible.

To the whole team at Rupert Wood - thanks so much.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

First time buyer, communication was spot on, minimal chasing, always kept update via e-mail correspondence. Would definitely recommend.

October 17, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look