Rupertwood Reviews 

108
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally approachable, highly knowledgeable, and consistently responsive throughout the entire property buying journey. People deeply appreciate how clearly complex legal details are explained, which helps in making home purchases remarkably smooth and completely stress-free. Though some reviewers experienced frustrating communication gaps and unexpected delays near completion, the team generally managed cases very effectively. A few individuals mentioned that handling documentation occasionally took longer than expected, requiring constant follow-ups to ensure everything stayed on track. Despite these isolated hurdles, many clients remain eager to recommend their services to friends and family members.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professionalism, responsiveness, and extensive... See more

Service

Customers report widespread satisfaction and praise the service for being professional, reliable, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

People report positive experiences with response time, highlighting how quickly emails and calls are... See more

User experience

Users describe positive interactions with user_experience, highlighting a very easy, quick, and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Without a doubt, the best solicitor I have used, and I have purchased a number of houses in the past. Very approachable, extremely knowledgeable and responsive, and nothing was too much trouble. The l... See more

Rated 5 out of 5 stars

We have just exchanged contracts on our first property and have used Rupertwood Solicitors as our solicitors for this purchase. They have been excellent. Very responsive to emails and calls. Kept us u... See more

Rated 5 out of 5 stars

Great when talking to clients on the phone especially at the end of the process. Very helpful and caring. Made the process easy when approaching competition via email contact. My only feedback would... See more

Rated 5 out of 5 stars

After having to change solicitors, these guys took us on and have giving us the best experience, they were fast and effective and answered any questions we had no matter how silly they may have seemed... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Information provided by various external sources

Rupert Wood & Son is a progressive independent practice, which provides a wide range of legal services to organisations both locally and further afield.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.7

All reviews

(108)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great from start to finish!

Rupert Wood were excellent and assisted me through the tricky process of securing my first home. Helpful and friendly staff on hand to point me in the right direction as and when required. Thank you all! and all the best!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

House purchase

Rupert Wood and son helped me through a house purchase. They were so helpful and kept me upto date throughout the whole process. Any future needs I have which may require legal assistance will be done with this amazing team. I cannot recommend them highly enough, you will NOT be disappointed with the service I promise.
My thanks to the whole team without whom I would have been lost.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Superb from Start to Finish

Without a doubt, the best solicitor I have used, and I have purchased a number of houses in the past. Very approachable, extremely knowledgeable and responsive, and nothing was too much trouble. The legal side of a purchase can seem daunting, but they may everything go through smoothly, and I never had any concerns. I dealt with Michelle, who was wonderful right the way through, and also Ellena, who was excellent, and kept me updated along the way and . I can't recommend Rupert Wood & Son highly enough.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Conveyancers!

Great when talking to clients on the phone especially at the end of the process. Very helpful and caring. Made the process easy when approaching competition via email contact.
My only feedback would be to keep in touch with clients where possible throughout the process - perhaps at least a monthly email to say where the process is up to so clients don't need to call up and check themselves. Appreciate however how busy the team are on different cases however. Thank you and we would definitely recommend you to friends and family.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Conveyancing service

They acted on our behalf for the purchase of a buy-to-let property and were extremely helpful, especially as this was our first investment and we were quite inexperienced. They were always quick to respond to emails and calls, which made the whole process much less stressful. Would definitely recommend

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thank You

We would like to say a huge thank you to Rupert Wood and Son for managing the full administration of our late Grandmother’s estate. Their service has been exceptional throughout, professional and diligent, but also caring, and excellent value. We would highly recommend their services.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

After having to change solicitors, these guys took us on and have giving us the best experience, they were fast and effective and answered any questions we had no matter how silly they may have seemed. As first time buyers it made the process so relaxing and they were very reasonably priced. Will be recommending to any family and friends.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, communicative.

Michelle is a workaholic and even responding to emails on weekends! Have a holiday you deserve it!
We were kept informed at every point. Quick responses to emails. Would 100% use again!
Thank you for making our house purchase easy.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Clear, helpful and friendly.

We used Rupert Wood and Son to purchase our home. It was simple to get started and they were very clear on what they needed from us and their systems and processes allowed us to do things with ease. Our purchase had a few bumps in the road (no fault of Rupert Wood's team) and they helped us to navigate that. The team were always warm and answered the questions we had in a timely manner. They kept us well informed with the progress

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

When buying a house my previous…

When buying a house my previous solicitors were doing a terrible job and taking too long, my mortgage advisor told me to transfer the case to Rupert wood and after that everything went smoothly and it was completed shortly after. Would like to say thank you so Michelle Howell who was able to sort this for me quickly.

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

Rupert Wood & Son

I was put forward to Rupert wood and son via my mortgage advisor, we all know how stressful buying a house is and dealing with everything, Michelle and the team were a great help throughout the last 2 months, they were always there to answer the phone and answer any questions I had. As of yesterday i completed buying my first property so thank you for your help

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Buying or Selling a House?

We bought a new house and then recently sold a house using Rupert Wood and both experiences have been excellent. Great communication, very proactive and will use again in the future.

July 28, 2025
Unprompted review
Rated 4 out of 5 stars

Fast good

Fast good, but only point of contact was really the Power Legal and not the solicitor directly when we needed it

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very attentive and efficient

Very attentive and efficient, both Michelle and Ellena kept things moving and communicated well between all parties. We exchanged and completed in record time.
Great service. Really happy.

July 7, 2025
Unprompted review

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