The website is clear and easy to use, with a wide variety of products that are almost impossible to find elsewhere, at reasonable prices. Delivery is fast, within a couple of days, and the packaging... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service from Russell's is wonderful , a rapid delivery time from point of order. We've never had any breakages the team pack everything so well. The price point is good compared to other sites, de... See more
I have used Russells on a number of occasions, and have nothing but praise for them. Their packaging is second to none, I have so far received nothing damaged. Delivery time, from order to receiving i... See more
My order was sent to the wrong address, but the error was dealt with very promptly and I received my parcel very soon after. I am very happy with the service provided by Russell's, and understand th... See more
Company details
Written by the company
British supermarket in Torrox Costa importing over 2500 lines.
Contact info
Avenida el Faro, 29793, Torrox Costa, Spain
- 674511909
- Shop@russells.es
- www.russells.es
4.8
Excellent
800 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very pleased with my order
I was very pleased with my order, it was packed very well and arrived within 2 working days .it was a little bit expensive!
January 31, 2026
Great British supplies but steep delivery costs
Great British supplies though steep delivery costs.
January 28, 2026
Quick delivery.
Quick delivery.
My glass bottles were wrapped and protected within an inch of their life.
A recommended company.
January 25, 2026
Excellent service
Excellent service. Would be prepared to pay more for chilled delivery to Alhaurin el Grande
January 13, 2026
Sensibly packed with prompt delivery.
January 10, 2026
My order was sent to the wrong address
My order was sent to the wrong address, but the error was dealt with very promptly and I received my parcel very soon after.
I am very happy with the service provided by Russell's, and understand that everyone occasionally makes mistakes. The important thing is that it was soon put right.
January 3, 2026
Perfect delivery prices and choice
Perfect delivery prices and choice, glad I found this store
January 10, 2026
Thank you very much
Thank you very much Russel's team, very happy with your service. Happy New year to you all
December 30, 2025
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