The website is clear and easy to use, with a wide variety of products that are almost impossible to find elsewhere, at reasonable prices. Delivery is fast, within a couple of days, and the packaging... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service from Russell's is wonderful , a rapid delivery time from point of order. We've never had any breakages the team pack everything so well. The price point is good compared to other sites, de... See more
I have used Russells on a number of occasions, and have nothing but praise for them. Their packaging is second to none, I have so far received nothing damaged. Delivery time, from order to receiving i... See more
My order was sent to the wrong address, but the error was dealt with very promptly and I received my parcel very soon after. I am very happy with the service provided by Russell's, and understand th... See more
Company details
Written by the company
British supermarket in Torrox Costa importing over 2500 lines.
Contact info
Avenida el Faro, 29793, Torrox Costa, Spain
- 674511909
- Shop@russells.es
- www.russells.es
4.8
Excellent
800 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Products and service first rate
Excellent choice of products, placed order on a Sunday and it was delivered on Tuesday, so therefore a prompt and satisfactory service was given.
March 1, 2026
Best Service Ever
The service from Russell's is wonderful , a rapid delivery time from point of order. We've never had any breakages the team pack everything so well. The price point is good compared to other sites, definitely my go to store for Brit specialities ............ I only lament that chilled goods cannot be delivered but that is not a big deal and I do understand why..........Thank You
February 25, 2026
An amazing range of products
An amazing range of products. Very well packed and an incredibly fast delivery.
February 24, 2026
Fantastic service all round
Fantastic service all round. They have a great selection and delivery is quick and packaged very securely. Customer service is also fantastic and helpful.
February 8, 2026
Great service and very fast delivery.
Up to five day delivery quoted and I received my order in two days! The prices of products were not excessive in comparison to what you'd now pay in the U.K. and the ordering process was very simple. I had a couple of questions before placing the order and customer service was excellent, but remember to check your junk 'mail for their replies! Delivery charges can seem steep but, to give you an example of costs, I was sent 50 teabags for Christmas, which cost the sender about £12.50 in postage. These teabags were stopped at customs and I had to pay more that €13 in fees! Lastly, the items were extremely well packed. All in all, I'm very happy and will place future orders with Russell's.
February 4, 2026
Always reliable and speed delivery
February 9, 2026
Excellent range of British goods
The range available from Russells is excellent for ex-pats like us. And the tie-up with Morrisons is perfect for us.
February 9, 2026
This company hit all the buttons
This company hit all the buttons
Range excellent
Prices ,good
Delivery , well packed and very fast with GSL
February 6, 2026
The best of the best as always
The best of the best as always. Attentive to customers needs. Absolutely love this shop.
February 5, 2026
Amazing service it’s a shame we cannot…
Amazing service it’s a shame we cannot receive frozen or chilled items where we live 😏
February 3, 2026
Love these guys
Love these guys. I live in Portugal and I order from them a few times a year. Prices are fair. They always package stuff well too.
February 3, 2026
Perfect
Everything arrived on time and in perfect order. My roast dinners will be even better now I have stuffing!
January 27, 2026
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