Rye Street Group Reviews 1,015

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant Service from Rye St The administrator Julie Beckett was very friendly, empathetic and accommodating. The garage kept me updated at all stages, whilst my car was in their care. They arr... See more

Company replied

Rated 5 out of 5 stars

I recently had my Mazda repaired at Rye Street Broxbourne, and I couldn’t be happier with the service. Everything was handled efficiently and quickly, and the repair was completed to my full satisfac... See more

Company replied

Rated 5 out of 5 stars

Thank you very much to Rye Street Group Braintree for the great service from start to finish, very efficient and helpful staff. We had only had our brand new car for a month when someone crashed into... See more

Company replied

Rated 5 out of 5 stars

What I liked was the communication from Julie at Rye - when speaking to her you felt reassured, matters were progressing and you knew where things stood. The pick up of the car and its return happened... See more

Company replied

Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Auto Repair Shop

Written by the company

Our 7 modern, well-equipped Repair Centres allow us to service London, Essex, Hertfordshire, Cambridgeshire and Suffolk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I would highly recommend rye street…

I would highly recommend rye street group. They provide quality service and quick repairs. They have lovely receptionists too.

December 30, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

I recently had my Mazda repaired at Rye…

I recently had my Mazda repaired at Rye Street Broxbourne, and I couldn’t be happier with the service. Everything was handled efficiently and quickly, and the repair was completed to my full satisfaction. I really appreciated being kept informed every step of the way, which gave me great peace of mind. The team was professional and thorough throughout the entire process. Highly recommend your services!

December 20, 2024
Unprompted review
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

Excellent service and experience

My damaged car was collected promptly, I was texted with regular updates on when my car should be ready. All repairs have been carried out excellently. My car was delivered back to my home address clean inside and out causing me no inconvenience, a fantastic service and experience.

December 23, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

Excellent Service

Rye Street were very good and prompt with service and updates.
Julie was very helpful and pleasant😊😊

December 20, 2024
Unprompted review
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

My insurance repair was carried out by…

My insurance repair was carried out by Rye Street Group garage in Borehamwood. The receptionist Jodie was very friendly and was always willing to help. She arranged everything in a very professional way. The courtesy car was arranged immediately. Since I put my vehicle for repairs I was updated frequently about the progress. The collection and the delivery of my vehicle was done promptly. Very good service

December 16, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

Recently had our car repair with Rye…

Recently had our car repair with Rye Motors. Received excellent service all round. Very fast turn around too. Would definitely recommend for any repair. Thank you for making this easy and worry free.

December 12, 2024
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

Quality workmanship

Quality workmanship and very helpful/friendly service from all staff from the office right through to the final cleaners.

August 31, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

Magical Rye street. From the friendly and helpful reception…

From the friendly and helpful reception ( Julie couldn't have done more ) to seeing the result of repairs to my car, I couldn't be happier. Rye street did their job above and beyond any of my previous mechanic experiences. Many thanks 👍

November 12, 2024
Unprompted review
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

Great service

Great service, clear information and customer support.

November 18, 2024
Unprompted review
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Reply from Rye Street Group

Thank you very much for your feedback, we really appreciate it

Rated 1 out of 5 stars

Awful service avoid at all costs

Awful service avoid at all costs
They picked up my car which drive perfectly ! And dropped it back with a major warning don’t drive !!! Wayne was dealing with this and stated not there problem and is one of the rudest most unpleasant person I’ve dealt with

The fault was not present before my repair, that was yourselves who told my insurance this. I have just had Mercedes do a full report which will be sent to my insurance with proof the fault occurred on the 10/11 while was with your garage !
When the AA came out to us he also said what bad feedback customers had feed back about your garage.
A local mechanic also said one of his customers had recently taken you to court with similar issues and won the case.
Awful service !!

November 20, 2024
Unprompted review
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Reply from Rye Street Group

We’re saddened to receive this review and would like to defend ourselves as the issues raised were investigated & referred to the insurance company handling your claim who concluded they were present before the accident. We are sorry we could not have helped you further. Kind Regards, Customer Services

Rated 5 out of 5 stars

Very efficient

Very efficient, very polite and helpful staff. Was keep updated regularly...5 star service!! ⭐️⭐️⭐️⭐️⭐️

November 15, 2024
Unprompted review
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

Good fast service.

Good fast service.
Car collected repaired and delivered back in 3 days.

November 21, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

Great Customer, Collection & Delivery Service

Used Rye Street Borehamwood having had a terrible experience with another local insurance company approved repairer. Rye Street couldn't have been more helpful. Great customer service on reception and they offered a convenient car collection and delivery service. Spot on. Thank you very much

November 11, 2024
Unprompted review
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

Excellent service

Excellent service, Rye Street was a good choice of mine is second to none. Always recommend and try them for your repair. They collect vehicle with care, communicate and give real time progress update and deliver the vehicle. They also wash and clean the vehicle I appreciate it very much. Great Job with Five star service. Keep it up.

November 11, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

I have used rye street twice for my…

I have used rye street twice for my mokka now
Their customer service is outstanding and job always finished fast and to a high standard
Thankyou rye street

November 8, 2024
Unprompted review
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Reply from Rye Street Group

It is our pleasure to be of service - thank you very much for your kind feedback!

Rated 5 out of 5 stars

Great service from start to finish

Rye street had my car for some accident damage and to repair some previous damage. The car came back looking like new, I was really happy. They kept me updated, collected and dropped off my car for me and the work carried out actually came out cheaper than the quote! Thanks very much!

November 8, 2024
Unprompted review
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Reply from Rye Street Group

Thank you very much for your feedback, we really appreciate it

Rated 5 out of 5 stars

Brilliant Service from Rye Street

Great and friendly service when I had my car repaired by Rye Street Braintree. It was finished ahead of the estimated time and came back like new and gleaming!
I would definitely recommend Rye Street for repairs. Thank you Dan and Stu for your help and reassurance.

November 5, 2024
Unprompted review
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Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

Rated 5 out of 5 stars

The turnaround time was fast

The turnaround time was fast, and an excellent job was done by Rye Street, Braintree.

October 31, 2024
Unprompted review
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Reply from Rye Street Group

Thank you very much for your feedback, we really appreciate it

Rated 5 out of 5 stars

Excellent service

Excellent service.
Good communication, vehicle collected efficiently, repair completed & returned in good time.
Very happy with the repair and the vehicle was cleaned inside and out.

October 31, 2024
Unprompted review
Rye Street Group logo

Reply from Rye Street Group

We're delighted to receive this review, and will share with our team - thank you very much!

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