SafariBookings Reviews 

224
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and efficient local operators who respond promptly to inquiries, handle custom requests with high professionalism, and provide detailed travel planning assistance. Travelers note that the platform makes it remarkably easy to browse various providers, compare options, and seamlessly organize dream itineraries. Some reviewers were not happy with occasional communication gaps, operator quote limits, or specific tour itinerary shortcomings. Consumers mentioned experiencing delayed replies on certain occasions, restricted operator choices for quotes, and less than ideal wildlife viewing times during guided safari drives.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication and prompt... See more

Staff

Consumers find staff to be positive, highlighting efficient, friendly, and informative agents who are always... See more

Response time

People report positive experiences with response time, highlighting prompt and efficient communication across... See more

Customer service

Reviewers highlight positive aspects of customer service, praising efficient, friendly, and informative... See more

Website

Reviewers express high satisfaction with the website, describing it as professional, intuitive, and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's a really wide range of safaris offered to choose from with plenty of information about them, but it was easy to narrow it down to what you're looking for and ask for quotes. We got very quick... See more

Rated 5 out of 5 stars

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and... See more

Rated 5 out of 5 stars

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient... See more

Rated 5 out of 5 stars

I’m still to go on my safari, but I can’t rate the booking staff highly enough. They actually listened to my questions and requests. If you have tried booking with other operators like I tried,you wil... See more


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Information provided by various external sources

Compare African safari holidays offered by 1,859 specialized safari operators. Find your perfect tour within minutes. Best price guaranteed!


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(224)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pumba Reisen Perfection

Pumba Reisen has wonderful customer service. Careen answered all my questions, provided suggestions, and curated a customized itinerary that will provide the perfect experience! We look forward to enjoying East Africa through their tour experience!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

The agent Eliakim is amazing

The agent Eliakim since day one of inquiry, was a star, always ready for any and every question, answering all my questions and even making possible other dreams. Very pleased with how smooth is was. Now waiting for the great day

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

The people I was put in contact with were very flexible to help me plan my trip and shape it to what I need. Seamless , it took 2 days and it’s done! Fastest trip I’ve ever planned

100% would recommend!

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Happy to recommend SafariBookings

As the founder of Explore & Travel Africa, I've been using SafariBookings for several years now and it has genuinely helped my business grow.

The platform has connected me with some lovely clients from around the world, not just one market, who have gone on to book a wide range of tours across Southern Africa, with Kruger Park and Okavango Delta as the best sellers.

What I appreciate most is how easy the platform is to use on the operator side. Loading and updating tours takes no time at all, which matters when you're running a small, hands-on business. Their reach and traffic are also strong, and I regularly see quality enquiries coming through that convert into real bookings.

I also like the fact that clients are able to leave unbiased reviews once they return from their trip, which adds real credibility for future travellers who book through me.

There has been an increase in operators using this platform, which just means that we make sure that my tours are eye catching, well priced and that I deliver for the clients that choose us over others.

Happy to recommend SafariBookings to any tour operator looking to grow their client base.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Communication and Professional Service

We have had a positive experience working with this company. Their team has been professional, responsive, and easy to communicate with throughout the booking process. Information was provided promptly, and all arrangements were handled efficiently. We particularly appreciated their attention to detail, customer support, and willingness to assist whenever needed.

The service delivered matched expectations, and the overall experience was smooth from start to finish. Their staff demonstrated strong knowledge of the destination and maintained a high level of professionalism at all times.

We would confidently recommend this company to travelers looking for reliable service and a well-organized safari experience in Tanzania.

July 6, 2026
Rated 5 out of 5 stars

Excellent

Very simple to book, great assistance from the Safari team answering all the questions that I had.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

After not a great experience trying to…

After not a great experience trying to book a safari where we were not told all the details, I despaired of finding the right one.

I then stumbled across Safari Bookings and with 12 hours had the perfect one booked.

The company we have chosen, have responded quickly to any queries and was a great price.

We were actually dreading the safari experience and now we can’t wait.

July 6, 2026
Unprompted review

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