safetygirl.com Reviews 

2,327
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

These boots are amazing! Comfortable and lightweight even with the steel toe! (tested already) Working in a warehouse I wanted foot protection, and found it. The pink color is just an added bonu... See more

Company replied

Rated 1 out of 5 stars

They arrived on time and everything and had no issues ordering them- they just really gave me blisters and after wearing them for not even 5/6 hours my feet were on fire. I gave it another shot becaus... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a pair of the Purple Safety Boots for my sister's birthday. She works full days on her feet in a creative industry and requires comfort and protection from her boots. She seems ve... See more

Company replied

Rated 3 out of 5 stars

I made an order, item was not in stock, got an email stating item will be available at a later date, then got an email item would not be available. I cancelled my order. I like the fact that I was k... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Boot Store
  3. Clothing Store
  4. Safety and Work Wear Store
  5. Safety Equipment Supplier
  6. Work Clothes Store

Information provided by various external sources

Women's clothes for work and for active lifestyles. Best selection of name brands like Carhartt, Dickies, Wrangler, Caterpillar, and more. Great service and lowest prices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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3.9

All reviews

(2,327)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I was supposed to get my boots April…

I was supposed to get my boots April 15th. I still have not received them.

April 27, 2024
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Reply from safetygirl.com

Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

Excellent Customer Service, Great Product!

I recently ordered a pair of the Purple Safety Boots for my sister's birthday. She works full days on her feet in a creative industry and requires comfort and protection from her boots. She seems very pleased with the fit and protection provided, in addition the purple color is more intense than shown in the pictures.
Safety Girl put a hold on my order because I made a mistake in providing the billing information. They called me to confirm my information and prevent a fraudulent purchase. They were polite and helpful throughout the entire process and I appreciate their efforts to prevent credit card fraud.
I will recommend Safety Girl to my friends and I am very likely to purchase from Safety Girl in the future!

March 19, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

stylish and comfortable

The shoes I ordered were stylish and comfortable. I receive many compliments on the shoes, especially from those who cannot believe there are my work shoes! Happy I found them.

March 13, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

Great selection of quality products

Great selection of quality products. Easy to order and quick delivery. I love my seoond pair of Mellow Walk safety toe shoes.

March 27, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

You had what I needed and it came…

You had what I needed and it came quickly and well packaged. Thank you!

March 16, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

Comfortable as hell!!!!!

Boots for WOMEN!!! Thanks for thinking of us girlies!

March 16, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 1 out of 5 stars

I chose the most expensive shipping…

I chose the most expensive shipping time and yet it kept getting delayed.. do not recommend and will not use again.

March 14, 2024
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Reply from safetygirl.com

Dear Customer, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Rated 2 out of 5 stars

Not what I expected :(

Shoes were delivered very quickly!
These were the thinnest soled work boots I have ever tried on. Also absolutely the most uncomfortable.

February 24, 2024
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Reply from safetygirl.com

We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 1 out of 5 stars

I didnt like the shoes they were…

I didnt like the shoes they were uncomfortable.

February 9, 2024
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Reply from safetygirl.com

Dear Customer, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 3 out of 5 stars

I made an order

I made an order, item was not in stock, got an email stating item will be available at a later date, then got an email item would not be available. I cancelled my order.
I like the fact that I was kept informed about my order. I would consider using safety girl again.
I disliked that I got a survey asking how my recent purchase went considering I wasn't able to make a purchase.

February 22, 2024
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Reply from safetygirl.com

Dear Tammy, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at customerservice@onlinestores.com and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.

Rated 5 out of 5 stars

Perfect

Very comfortable, affordable, and I love the color! 😊

February 15, 2024
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Reply from safetygirl.com

Thank you, We appreciate your business

Rated 1 out of 5 stars

Never got my package

Never got my package, ordered in January.

January 30, 2024
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Reply from safetygirl.com

Dear Amelia, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Happy customer

The website was easy to navigate and the product was as described. My item arrived quickly with not issues.

January 29, 2024
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Reply from safetygirl.com

Thank you for your business we appreciate it

Rated 3 out of 5 stars

Very narrow

Very narrow, took a long time to break them in

January 27, 2024
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Reply from safetygirl.com

Dear Amanda, We are very sorry for this experience with our company and understand your frustration, If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 1 out of 5 stars

My order was canceled and the…

My order was canceled and the representative was very rude

January 30, 2024
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Reply from safetygirl.com

Dear Trina, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

I’d buy them again

My Steel Blue boots made my feet feel tremendously better the first day of wearing them. My feet had long suffered from wearing a less comfortable boots. The expense was a concern initially, but turned out to be well worth the buy. My feet are doing much better and I’m super glad I bought them.

January 14, 2024
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Reply from safetygirl.com

Thank you for your business we appreciate it

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