safetygirl.com Reviews 

2,327
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

These boots are amazing! Comfortable and lightweight even with the steel toe! (tested already) Working in a warehouse I wanted foot protection, and found it. The pink color is just an added bonu... See more

Company replied

Rated 1 out of 5 stars

They arrived on time and everything and had no issues ordering them- they just really gave me blisters and after wearing them for not even 5/6 hours my feet were on fire. I gave it another shot becaus... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a pair of the Purple Safety Boots for my sister's birthday. She works full days on her feet in a creative industry and requires comfort and protection from her boots. She seems ve... See more

Company replied

Rated 3 out of 5 stars

I made an order, item was not in stock, got an email stating item will be available at a later date, then got an email item would not be available. I cancelled my order. I like the fact that I was k... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Boot Store
  3. Clothing Store
  4. Safety and Work Wear Store
  5. Safety Equipment Supplier
  6. Work Clothes Store

Information provided by various external sources

Women's clothes for work and for active lifestyles. Best selection of name brands like Carhartt, Dickies, Wrangler, Caterpillar, and more. Great service and lowest prices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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3.9

All reviews

(2,327)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Received the gloves when promised

Received the gloves when promised. Price can always be better these days but it was a fair price for a good product.

January 23, 2024
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Reply from safetygirl.com

Thank you for your business we appreciate it

Rated 1 out of 5 stars

Tried to buy a shoe that apparently…

Tried to buy a shoe that apparently wasn't in stock and not only did it not state that it wasn't in stock, my money was taken and I THEN got an email the next day about the shoe not being in stock. What a waste of time considering I had looked everywhere for those shoes and was so happy I had finally found them just to be let down because your company can't keep up with inventory. Do better.

January 23, 2024
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Reply from safetygirl.com

Dear Amber, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at customerservice@onlinestores.com and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.

Rated 1 out of 5 stars

A month went by and I never received my…

A month went by and I never received my order.also never received any confirmation as to my order number or estimated ship date.when I contacted the company they said they had no idea when it would ship. I cancelled my order

January 21, 2024
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Reply from safetygirl.com

Dear Louise, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

I really love your boots

I really love your boots, and all the colors you have. I love colorful clothes and boots ! The only thing I would change is the shoelaces they need to be rougher, and keep making these without the zippers. It’s really hard to find just lace up boots ! I really am serious about orange if you could make a pretty pair of orange boots I would be your first customer ! Thank you, Karen Bunney

January 16, 2024
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Reply from safetygirl.com

Thank you for your business we appreciate it

Rated 5 out of 5 stars

Offered a 10% discount, no discount

Offered a 10% discount. Sent a code for the discount. No place to put the code during check out. Was not given 10% off. Do not fall for 19% off offer. It is a lie. Love the boots I got though.

December 31, 2023
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Reply from safetygirl.com

Thank you for your review. I have checked and show that we refunded the 10% discount that for some reason did not work for you. if you are not seeing please call our customer service department at 877-734-2458

Rated 1 out of 5 stars

They could at least except exchanges on…

They could at least except exchanges on the shoes that are on sale. It sucks being stuck with a pair of shoes that you can’t use and that they won’t exchange. I’ve never seen such a thing.

January 8, 2024
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Reply from safetygirl.com

Dear Tamara, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.safetygirl.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.

Rated 5 out of 5 stars

Boot Order

I ordered a pair of boots and they said they were backordered, which was fine with me. Customer service called and updated me on the shipping date, which was right on.

December 18, 2023
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Reply from safetygirl.com

Thank you for your business it is appreciated

Rated 5 out of 5 stars

Easy to work with

Easy to work with. First time ordering I made a mistake in placing the order. The representative helped walk me through the process and was very helpful. Good company to work with and very competitive pricing.

December 18, 2023
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Reply from safetygirl.com

Thank you for your business it is appreciated

Rated 5 out of 5 stars

I was able to find exactly what I…

I was able to find exactly what I needed in workwear sized for women. The items arrived quickly and ran true to the sizing on the website. Thank you!

December 17, 2023
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Reply from safetygirl.com

Thank you for your review... We appreciate your business

Rated 1 out of 5 stars

Unprofessional

Canceled one order without my knowledge and the other order never showed up will never use them again

December 16, 2023
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Reply from safetygirl.com

Dear Karl, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

These folks had just exactly what I…

These folks had just exactly what I wanted (specific name brand) and it was a reasonable price. Shipping was fast. Thanks>>

December 1, 2023
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Reply from safetygirl.com

Thank you for your review... We appreciate your business

Rated 1 out of 5 stars

Order in November of 2023 and of today…

Order in November of 2023 and of today haven’t got my order! No communication from safety girl! I’m the one who emailed as well as called! Today is Jan 8th 2024!

November 19, 2023
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Reply from safetygirl.com

Dear Cynthia, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

When you want boots like you, tough and adorable!

I've had my boots for years and they're still in great shape. Cute (pink) suede like finish. I adore them, I'll be buying different colors!
It was easy to order, and fast shipping.

January 6, 2023
Unprompted review
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Reply from safetygirl.com

Thank you for your business it is appreciated

Rated 1 out of 5 stars

Size doesnt work called your customer…

Size doesnt work called your customer service to return haven t received response

December 2, 2023
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Reply from safetygirl.com

Dear Micaela, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.safetygirl.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.

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