Sahara BBQs Reviews 253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including barbecues and heaters, often highlighting their sturdy build and excellent performance. Many people also commend the efficient and prompt delivery service, with items frequently arriving quickly and well-packaged. The customer service is also highly regarded, with reviewers appreciating the helpful and responsive staff. However, some customers experienced issues with incorrect products being sent initially or slight damage to parts upon arrival. A few people also reported longer than expected delivery times or a lack of communication regarding delivery updates, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the sturdiness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and quick... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the exceptional quality... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and professional... See more

Order

Clients share positive opinions on order. Many customers found the ordering process straightforward and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Irelan... See more

Company replied

Rated 5 out of 5 stars

My partner ordered us the X450 barbecue along with some accessories. Delivery was something like 7-10 days but it came the same week. Packaged really well and looks the part. A few extras were thrown... See more

Company replied


Company details

  1. Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good value BBQ with prompt support

Good value BBQ purchased a couple of years ago. Purchased some new accessories and were delivered promptly. I like the fact that they are produced locally.

April 14, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Proud owner of a Sahara X450 BBQ

Well I just want to update my my review from last week regarding delivery of my Sahara X450 BBQ

After speaking to a lovely lady who kept me up dated with the delivery, my BBQ arrived yesterday (Thursday) at 11am. We unpacked and assembled it the instructions were brilliant step by step it took us about two hours (we took our time as we did not want to make any mistakes). And last night we had our first gas bbq it was lovely it was so good we are having another this evening.
I am now the very happy proud owner of a Sahara X450 BBQ.
I would definitely recommend this company once they knew something was wrong they soon sorted it out and I would recommend this lovey BBQ
Thank you so much

April 24, 2026
Unprompted review
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Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your new BBQ

The Sahara Team

Rated 5 out of 5 stars

Buy Sahara

Instructions easy to follow. Good product. Delivery from Sahara quick also cover fits perfect.

April 14, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Feels Solid

Ordered the 13kw focus heater to replace a cheap one that lasted hardly a year. Once built, you can tell this is a far better quality product. Everything sturdy and well lined up. The hose is a bit short but just useable. Fired up first time and it chucks a ton of heat our.

April 22, 2026
Unprompted review
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Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your heater

The Sahara Team

Rated 5 out of 5 stars

Everything worked out perfect

Everything worked out perfect. Initially stock was out. Got notification order and item was delivered two days later. Very happy with delivery. Service and product

April 15, 2026
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Reply from Sahara BBQs

Thank you for your review

The Sahara Team

Rated 5 out of 5 stars

Customer service was very good and…

Customer service was very good and sorted my problem out straight away with spare parts.

April 13, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review. We are happy we were able to help you with the spare parts that you were looking for, and hope you enjoy using your outdoor heater.

The Sahara Team

Rated 5 out of 5 stars

Just a quick browse on the website…

Just a quick browse on the website selected what I needed for my BBQ and within 4 days my 475 four burner was looking like new with full set of reflectors, warming tray and griddle’s
Thank you

April 13, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review. We are glad you got all the parts that you required and hope you enjoy using your bbq.

The Sahara Team

Rated 5 out of 5 stars

Easy to navigate website for the spares…

Easy to navigate website for the spares and accessories I wanted. Clear information provided about costs involved.
Parts arrived earlier than expected and were packaged well.

April 13, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review, we are glad that you found our website easy to access and that you found what you were looking for, we hope you enjoy using the products

The Sahara Team

Rated 5 out of 5 stars

The advice at Otter Nurseries was great…

The advice at Otter Nurseries was great as was the sales team. Used the BBQ for the first time on Saturday and it was very successful

April 10, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, we hope you enjoy using your bbq

The Sahara Team

Rated 5 out of 5 stars

First class service

First class service, first class product. We are delighted with our BBQ and look forward to any happy years of cooking on it.

March 27, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, we hope you enjoy using your bbq & accessories.

The Sahara Team

Rated 5 out of 5 stars

Great service, thank you!

Easy ordering and super speedy delivery, what’s not to like! Thank you.

April 12, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

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