Sailingfast Reviews 797

•

4.9

Sailing Store

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting how quickly their orders arrived, even with standard shipping options. The ordering process is frequently described as straightforward and speedy, contributing to an overall positive experience. Many reviewers highlight the excellent service and the helpful, professional staff, with some specifically commending individual team members for their assistance. However, some customers experienced issues with product compatibility, noting that certain parts did not fit as expected or that product colors did not match their existing items. Additionally, a few people mentioned missing items from their orders or receiving an insufficient quantity of numbered products, leading to the need for reordering.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Delivery service

Consumers find delivery service to be excellent, with many reviewers highlighting the super fast and prompt... See more

Product

People report ambiguous experiences with products, with some customers expressing satisfaction with their... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Staff

Customers consistently note positive experiences with staff, highlighting their expertise and helpfulness.... See more

Reviews shaping this summary

Prompt delivery every time! Placed an order on Sunday, and it was in my hands by Tuesday, even with 2nd class shipping. The part was offered at the most competitive price, and their communication was... See more

Couldn’t give them enough stars. I had to return my parcel twice due to the fitment not being as RS stated. They were very understanding and accepting of my issue. With the part not able to fit my a... See more

I fly my burgee next to my ‘squirrel’ weather vane over the roof of my garage here in Sheffield. They have a short life as our crows, magpies and jackdaws frequently use them to perch on or peck at!... See more

Company replied

Every thing was fine, great numbering etc on my new sail Thank you very much to sailing fast for effective and fast delivery and great communication with me throughout the process.

Company replied

Company details

Information provided by various external sources

Sailingfast is dedicated to supplying your dinghy spares. We want to make it easy for you to get the best equipment on the market as quickly as possible so you can concentrate on sailing fast!

Contact info

The Stables, FK1 2HN, AVONBRIDGE, United Kingdom
01324861756
info@sailingfast.co.uk
www.sailingfast.co.uk

4.9

Excellent

797 reviews

5-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 7, 2023

Quick and efficient

July 30, 2023

Aug 6, 2023

Excellent Specialist Watersports Supplier

Specialist supplier who have the parts we need, and respond efficiently and quickly. Excellent!

July 28, 2023

Aug 4, 2023

Fantastic customer service and advice

Fantastic customer service and advice. Thanks team!

July 26, 2023

Jul 31, 2023

Personal touch with mailing

Personal touch with mailing. Order came through on time to race.

July 23, 2023

Jul 26, 2023

Yet again 5 stars to sailingFast !

Yet again 5 stars to sailingFast. Needed a last minute item for my national champs - WhatsApp Duncan yesterday - item in stock and arrived today special delivery. Can't ask for more than that - great service yet again SailingFast :-)

Thanks Luke

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