The paperwork is easy to understand and the process clear. I found the staff very helpful at all stages, particularly when I had an issue of my own doing.
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Review summary
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Was dreading searching for and renewing my dogs insurance. Have to say Sainsburys Bank web page was so easy to negotiate everything easy to understand and with my nectar card discount more affordable... See more
I had a problem setting up. Lady called Catherine on the Call Centre Line was more than helpful and I was able to complete the transaction very easily. Cancelled my existing Insurance Provider as Sain... See more
After being delayed in Vietnam due to the middle east crisis and our insurance running out I contacted customer services who extended our policy until we returned. This took away the worry we were al... See more
Company details
About Sainsbury's Money
Written by the company
Sainsbury’s Money helps you make the most of your money, every day.
We offer a range of simple, straightforward financial products - working with trusted partners to bring you the support you need to protect, save and plan ahead.
for pets, travel, and life.
Visit Sainsbury's Money
Contact info
United Kingdom
- www.sainsburysbank.co.uk
4.2
Great
17K reviews
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Flexi contract
Flexi contract, your expected to be available 7 days a week whivh is ridiculous. No work life balance and msnagers and area manager has favorite members of staff who are given fixed days. Alot of responsibility with money for the same pay in the shop floor. Not worth the hassle after 5 and half years service.
June 7, 2025
Unprompted review
Auto renewal failed, portal is awful
Auto renewal of travel insurance policy didn’t happen and self service portal usability is dismal.
March 9, 2026
Unprompted review
Very easy to set up
Very easy to set up, simple questions to complete, fair questions. Quote given and easily accepted and payment set up.
March 8, 2026
Unprompted review
All staff members were very helpful…and speaking with
All staff members were very helpful when I asked 👍speaking with service team they also giving me politely feed back and right answer .
Thanks so much insurance team
Nila patel
March 7, 2026
Good cover and good value for money
March 6, 2026
Unprompted review
Excellent serice
Absolutely brilliant service, from taking out our annual policy last April. We felt comfortable with our cover. We recently had to cancel our last holiday on medical grounds and the claims process was very straightforward and we received a full refund within 28 days. I would highly recommend Sainsbury’s Bank insurance.
March 5, 2026
Easy to use very good price will…
Easy to use very good price will definitely use again
March 5, 2026
Unprompted review
Absolutely pointless insurance
Absolutely pointless insurance. I thought being a big name the cover would be good but unfortunately that is not the case. We got caught in a hurricane and apparently they don’t cover extreme weather. On reading the small print they basically exclude everything you may need to claim for.
October 27, 2025
Very quick and easy to set up
Very quick and easy to set up. The website is very clear and explains the cover in detail. I was very happy with choosing Sainsbury’s Pet Care because of how many benefits they offer.
March 3, 2026
Unprompted review
Very easy to do
Very easy to do
One of the best pet insurance
Very reasonable monthly plan
Thanks Sainsbury's
March 3, 2026
Unprompted review
Took annual holiday insurance with…
Took annual holiday insurance with Sainsbury's. Not even them you deal with. Still waiting on a claim put in, in September. Terrible service.
March 2, 2026
Unprompted review
happy with travel insurance
I have not required to use the travel insurance but just to know its there has given me peace of mind. Previously I had been taking travel insurance with every trip and it was costing me every time.
March 1, 2026
Easy to Set-Up Pet Insurance - Seems Like Quality - Time will Tell
I bought cat pet insurance as the thought of something happening to my 2 cats and not being able to help them isn’t worth thinking about.
The whole process was very easy and I get a free gift in a few months which will no doubt be spent on my 2 cats.
The price was a little on the high side but is it worth the risk being lumbered with £4-5k in vets fees if the worst happens?
February 27, 2026
Unprompted review
Very easy to complete with a affordable…
Very easy to complete with a affordable payments
February 27, 2026
Unprompted review
Very happy with pet insurance …
I found my experience very interesting and it was so simple to understand very happy with Sainsbury for making getting my two cats pet insurance so quick and easy 5***** from me
February 26, 2026
Unprompted review
I have used Sainsburys on a previous…
I have used Sainsburys on a previous occasion and always found their online application form very easy to understand and complete. Additionally, the price was very affordable and I was delighted to receive points on my Nectar card.
February 25, 2026
Unprompted review
Simple and easy to use website
Simple and easy to use website, but the pay in full option didn’t work. So annoyed at having to set up a direct debit!
February 24, 2026
Unprompted review
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