I had a mini saw stopped working after a year and received the following response “our warranty period is 1 year. This order has exceeded the warranty period, and we no longer provide after-sales su... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a screw extractor from Sakertool and it arrived in 2 weeks in perfect condition! I was expecting it to take much longer but I was pleasantly surprised to see it on my doorstep so quickly. I... See more
Company replied
Great quantities, and huge varieties, at reasonable prices and incredibly fast shipping. Always a great company, just keeps getting better and better. They are my only source. I've never had occasion... See more
Company replied
Recently I made an order for tools. Thankfully the awesome customer service went far and beyond to get the material ordered on its way. I have been working with this company for a couple of years now... See more
Company replied
Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
2.3
Poor
2K reviews
Replied to 88% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most tools are good overall nice site
Most tools are good overall nice site. I mostly use this site to go shopping for hand tools because they're way cheaper than retail stores and look exactly the same.
April 19, 2026
Unprompted review
Reply from Sakertool
Dear Tom,
Thank you for taking the time to share your experience! We’re glad to hear that you’ve been happy with the hand tools you’ve purchased and that you find our prices much more affordable than retail stores. It’s always great to know that our products meet your expectations in both quality and value.
We appreciate your continued support, and we’ll keep working hard to offer you the best deals. If you ever need assistance or have any questions, feel free to reach out—we’re always here to help!
Thanks again for choosing us, and happy shopping!
Best regards,
Sakertool
I am in love with this site as it has…
I am in love with this site as it has an abundance of goods, which are usually of high quality with great prices on top. But the best part is the speed of delivery & customer service which this company seems to always be on top of their game, which is why i am always a repeat customer.
April 23, 2026
Unprompted review
Reply from Sakertool
Dear Wooden,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience shopping with us. It’s great to know that you appreciate the wide range of products, quality, and affordable prices, as well as our fast delivery and customer service.
Your continued trust and loyalty mean a lot to us, and we're proud to be your go-to choice for shopping. We’ll keep working hard to maintain the high standards that have earned your confidence.
If you ever need assistance or have any questions, don’t hesitate to reach out. We're always here to help!
Thanks again, and we look forward to serving you again soon!
Best regards,
Sakertool
I ordered a screw extractor from…
I ordered a screw extractor from Sakertool and it arrived in 2 weeks in perfect condition! I was expecting it to take much longer but I was pleasantly surprised to see it on my doorstep so quickly. I will definitely recommend this to friends.
April 23, 2026
Unprompted review
Reply from Sakertool
Dear Olivia,
Thank you so much for sharing your experience with us! We’re thrilled to hear that your screw extractor arrived in perfect condition and much faster than expected. It's always our goal to provide timely deliveries, and we're so glad to know that we exceeded your expectations.
We truly appreciate your recommendation, and we’re looking forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out!
Best regards,
Sakertool
I bought a mini chainsaw last may but…
I bought a mini chainsaw last may but it has broken. Sent various emails but not one reply Shocking service!!
29thApril update email sent to the email address you replied to my review with on 28th April. Still no response!!
April 27, 2026
Unprompted review
Reply from Sakertool
Dear Lin,
Thank you for reaching out, and we’re truly sorry to hear about the issue with your mini chainsaw and the difficulty you’ve had getting a response.
Although the purchase was made some time ago, we still encourage you to contact us so we can review your case in detail. While warranty coverage may depend on the purchase date and product condition, we will absolutely do our best to find a fair and helpful solution for you.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
We appreciate your patience and the opportunity to assist you.
Best regards,
Sakertool
Review every order
Review every order. Every product was quality with great prices. No complaints. Will continue to do business.
March 11, 2026
Unprompted review
Reply from Sakertool
Dear Minali,
Thank you so much for your continued support and for taking the time to share your experience with us.
We’re delighted to hear that you’ve been satisfied with the quality of our products and our pricing across your orders. Knowing that you plan to continue doing business with us truly means a lot.
We look forward to serving you again and continuing to provide you with great value and quality.
If you ever need any assistance, please feel free to reach out anytime.
Best regards,
Sakertool
Its a great company if you wanna buy…
Its a great company if you wanna buy something cool with affordable price. Sometimes it takes forever to receive! But overall its a good experience.
April 21, 2026
Unprompted review
Reply from Sakertool
Dear Albert,
Thank you for your kind words! We’re thrilled to hear that you’re happy with the products and the value we offer. We always aim to provide affordable and cool items, and it’s great to know you’ve had a positive experience overall.
We completely understand your frustration with longer delivery times at times, and we apologize for any delays you’ve experienced. We are continuously working with our shipping partners to improve delivery speeds and ensure a smoother experience for our customers.
We truly appreciate your feedback and your continued support. If you have any further questions or need assistance, don’t hesitate to reach out—we’re always here to help!
Thanks again for choosing us, and we look forward to serving you again soon!
Best regards,
Sakertool
Very comfortable products
Very comfortable products, smooth transactions, and very quick deliveries. I love how the buyers are trustworthy and reply to emails very quickly.
March 11, 2026
Unprompted review
Reply from Sakertool
Dear Katrena,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our products, smooth transactions, and quick deliveries. It’s fantastic to know that our sellers have been responsive and trustworthy in addressing your emails as well.
Your satisfaction is our top priority, and we’re grateful for your trust and support. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out—we’re always here to help!
Thanks again for your feedback, and we look forward to serving you again soon!
Best regards,
Sakertool
Items were shipped through the post and…
Items were shipped through the post and arrived on time. The chainsaw chain sharpening jig are really good and also looks nice.
April 17, 2026
Unprompted review
Reply from Sakertool
Dear Kayson,
Thank you for sharing your experience with us! We’re so glad to hear that your items arrived on time and that you’re happy with the chainsaw chain sharpening jig. It’s great to know that it not only performs well but also looks good!
We truly appreciate your feedback, and if you need anything else or have any questions, feel free to reach out. We're always here to help!
Thanks again for your support, and we look forward to serving you again soon!
Best regards,
Sakertool
I purchased
I purchased, what was advertised as, a wireless dash cam. When it arrived(two weeks late) from China, the dash cam was a wired one NOT wireless
I paid about £63 for this which, if I had gone direct to Temu, I could have got the same one for around £22!
Sakertool have ripped me off Beware!!!
April 25, 2026
Unprompted review
Reply from Sakertool
Dear Stephen,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by receiving a wired dash cam instead of the advertised wireless version. We completely understand your frustration, especially after the delay in delivery and the price difference you’ve mentioned.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Again, we apologize for the inconvenience, and we appreciate the opportunity to resolve this matter for you.
Best regards,
Sakertool
I have been buying a lot of goods from…
I have been buying a lot of goods from this platform, I never had any issue. Always on time - they manage the delivery expected date very well - and all the sellers were here to help when I got confused about tracking code or how things were supposed to work.
April 6, 2026
Unprompted review
Reply from Sakertool
Dear Olivia,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had a great experience shopping with us and that our delivery management and customer support have consistently met your expectations. It’s fantastic to know that our sellers have been helpful whenever you needed assistance.
Your trust and loyalty mean a lot to us, and we’re committed to continuing to provide you with timely deliveries and excellent service. If you ever have any questions or need help in the future, please don’t hesitate to reach out—we’re always here to assist!
Thanks again for choosing us, and we look forward to serving you again soon!
Best regards,
Sakertool
I have shopped with Sakertool for over…
I have shopped with Sakertool for over 2 years and will continue to use them as my preferred online marketplace.
April 7, 2026
Unprompted review
Reply from Sakertool
Dear Amelia,
Thank you so much for your kind words and for being a loyal customer for over two years! We are thrilled to hear that you’ve had a positive experience shopping with us, and we truly appreciate your continued trust in Sakertool as your preferred online marketplace.
Your support means the world to us, and we are committed to providing you with the best products and service for many more years to come. If there’s ever anything we can do to enhance your experience, please don’t hesitate to reach out.
Thanks again for choosing us, and we look forward to serving you in the future!
Best regards,
Sakertool
Quality product
Quality product. Fast delivery. Correct website site. I recommend the site because it offers quality tools.
April 18, 2026
Unprompted review
Reply from Sakertool
Dear customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the quality of the product, the fast delivery, and your overall experience with our website. We take pride in offering quality tools and ensuring our customers have a smooth shopping experience, so it’s fantastic to know we’ve met your expectations.
Your recommendation means a lot to us, and we truly appreciate your support. If you need anything in the future, please don’t hesitate to reach out—we’re always here to help!
Thanks again, and we look forward to serving you again soon!
Best regards,
Sakertool
Do not buy from this company you will…
Do not buy from this company you will not get the product and you will not be able to get in touch with them as they do not answer you emails I ordered through kalana who paid them ok now I owe them and have no producte I have asked for a refund but they have not replied so do not buy anything from Sakertool. Mr R E C Oliver
April 24, 2026
Unprompted review
Reply from Sakertool
Dear Robin,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration you’ve experienced. We completely understand how upsetting it must be to have issues with your order and communication, and we are sorry that you haven’t been able to reach us.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible.
Thank you for your understanding, and again, we apologize for the trouble.
Best regards,
Sakertool
I placed an order
I placed an order, but what arrived wasn’t what I’d expected. I want to return it and get my money back, but all I ever get in reply is the same email, all over again. It’s just a nightmare!
April 17, 2026
Unprompted review
Reply from Sakertool
Dear Luliia,
We are very sorry to hear about your experience and the frustration this has caused.
It’s clear that the item you received did not meet your expectations, and we understand how disappointing that can be, especially when you are trying to arrange a return and refund.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
We appreciate your patience while we work to make this right for you.
Best regards,
Sakertool
Sakertool truly is the best online…
Sakertool truly is the best online shopping experience you can have. They offer an Incredible variety of products at a very affordable cost directly to the consumer.
April 4, 2026
Unprompted review
Reply from Sakertool
Dear James,
Thank you for your thoughtful feedback and kind recommendation.
We’re really glad to hear that you value the range of products we offer and find the experience both convenient and affordable. Providing good value and a smooth shopping experience is exactly what we aim for, so your words are very encouraging for our team.
We appreciate your support and look forward to serving you again.
Best regards,
Sakertool
I have had no issues with Sakertool at…
I have had no issues with Sakertool at all. Customer service has been great, and all of my orders have been extremely nice. Will continue to purchase from them in the future!
April 17, 2026
Unprompted review
Reply from Sakertool
Dear Josh,
Thank you very much for your kind words and continued trust in us.
We’re really pleased to hear that you’ve had a consistently positive experience with both our products and customer service. It means a great deal to know that your orders have met your expectations and that you plan to shop with us again in the future.
Your support is sincerely appreciated, and we look forward to serving you again soon.
Best regards,
Sakertool
Good afternoon
Good afternoon, I wanted to share with you my opinion about buying on the site of Sakertool. I looked at the catalog of the site for a long time and I really liked mini chainsaw! I ordered the chainsaw and it came within a week (it's very fast)! That it's also possible to track your parcel! The quality of the parcel is very good! I want and admire!, very kind support!
April 16, 2026
Unprompted review
Reply from Sakertool
Dear Rowen,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you’re happy with your mini chainsaw and that the entire process—from browsing the catalog to receiving your order—was so smooth. We’re also glad to know that the fast delivery, parcel tracking, and product quality met your expectations!
It’s fantastic to hear that our support team was able to assist you kindly as well. We truly appreciate your feedback and admiration.
We look forward to serving you again in the future! If you ever need any help, don’t hesitate to reach out—we’re always here to assist.
Best regards,
Sakertool
Fast shipping
Fast shipping, well packed and quality products, all sellers anwser pretty fast and until this day didnt had any problem. Hope it keeps this way.
April 15, 2026
Unprompted review
Reply from Sakertool
Dear Jakel,
Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with fast shipping, well-packed products, and responsive sellers. We take pride in providing quality service, and it’s great to know that everything has gone smoothly so far.
We truly appreciate your support and hope to continue exceeding your expectations in the future. If you ever need anything or have any questions, don’t hesitate to reach out—we’re here to help!
Best regards,
Sakertool
Great Customer Service
I ordered a spray gun that arrived in the wrong colour. Great product BUT wrong colour. The Customer Service Team dealt with my problem swiftly. I am a very happy customer and recommend Saker to my friends.
April 22, 2026
Unprompted review
Reply from Sakertool
Dear Peter,
Thank you for sharing your experience with us! We’re glad to hear that you’re happy with the spray gun itself, but we apologize for the mix-up with the color. It’s great to know that our customer service team was able to resolve the issue quickly and efficiently.
We truly appreciate your recommendation to your friends, and your positive feedback means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out—we’re here to help!
Best regards,
Sakertool
We have several Saker products and are…
We have several Saker products and are totally satisfied with all. They are very well made and do a great job. Would buy all Sakertool products due to the quality and prices of these products.
April 13, 2026
Unprompted review
Reply from Sakertool
Dear Jordan,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been completely satisfied with all of your Saker products. It’s wonderful to know that they’ve met your expectations in both quality and performance.
We truly appreciate your trust in our brand and are grateful for your continued support. Your feedback motivates us to keep delivering top-quality tools at great prices. We’re looking forward to serving you again in the future!
Thanks again, and feel free to reach out if you ever need anything!
Best regards,
Sakertool
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