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Rated 1 out of 5 stars

There are only 2 reviews from people based in Australia... the rest is from people with IP addresses in Europe (I assume that trust pilot is tracking IP addresses as I am not asked for a location). Es... See more

Rated 1 out of 5 stars

I gave this company 1 star but really they don’t deserve that! My partner has bought an item of furniture which was delivered damaged. After a month chasing them up they sent replacement piece also... See more

Rated 1 out of 5 stars

Terrible been trying to obtain a refund since march 2021. Purchased an item that was faulty. They are blaming me for mis use. Unbelievable to deal with. And hide behind a 3rd party company I will... See more

Rated 1 out of 5 stars

Mattress is hard as a rock and is not flat, it dips at the head and the foot. WORST product, WORST customer service. DO NOT BUY FROM SALESBAY!

Company details

  1. Furniture Store
  2. Garden Furniture Shop

Information provided by various external sources

Lowest Price Every Day! Up to 80% Off! Home & Garden Superstore. Melbourne Stock, 1 Day Dispatch. Fast Delivery.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

69 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.5

All reviews

(69)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect by all means

Perfect by all means. The item i ordered is very fragile by nature so it was great to see that they went extra mile with packaging and made sure it's safe to ship. Thanks

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

Fairly prominent place from getting…

Fairly prominent place from getting your furniture.. The quality of the products are far superior to other such stores so I'd prefer to shop in here. Their prices are also great as others have mentioned before and I am very happy.

May 10, 2021
Unprompted review
Rated 1 out of 5 stars

I've been scammed by these guys

I've been scammed by these guys. They did the old bait and switch con on me. What was advertised and paid for was not what was sent out to me. They refuse to refund and refuse to collect their products that they sent out to me. They must know how bad their products are that they won't take them back. Sadly I've been scammed out of close to one thousand dollars

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service here

Superb service here. I placed my order on Sunday afternoon and the shipment was here by Wednesday evening. The products are top notch quality and I am very happy with the outcome. Thank you

April 21, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible been trying to obtain a refund…

Terrible been trying to obtain a refund since march 2021. Purchased an item that was faulty. They are blaming me for mis use.
Unbelievable to deal with. And hide behind a 3rd party company
I will be taking my matter further. I want a full refund and they can have their faulty crap back. I'll even post at my expense.
I will NEVER DEAL WITH THESE AGAIN NOR DEALSDIRECT
Unaustralian company. Take owndership

April 19, 2021
Unprompted review

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