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Rated 1 out of 5 stars

There are only 2 reviews from people based in Australia... the rest is from people with IP addresses in Europe (I assume that trust pilot is tracking IP addresses as I am not asked for a location). Es... See more

Rated 1 out of 5 stars

I gave this company 1 star but really they don’t deserve that! My partner has bought an item of furniture which was delivered damaged. After a month chasing them up they sent replacement piece also... See more

Rated 1 out of 5 stars

Terrible been trying to obtain a refund since march 2021. Purchased an item that was faulty. They are blaming me for mis use. Unbelievable to deal with. And hide behind a 3rd party company I will... See more

Rated 1 out of 5 stars

Mattress is hard as a rock and is not flat, it dips at the head and the foot. WORST product, WORST customer service. DO NOT BUY FROM SALESBAY!

Company details

  1. Furniture Store
  2. Garden Furniture Shop

Information provided by various external sources

Lowest Price Every Day! Up to 80% Off! Home & Garden Superstore. Melbourne Stock, 1 Day Dispatch. Fast Delivery.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.5

All reviews

(69)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had been looking for a sofa for my…

I had been looking for a sofa for my children and me for a long time, where we could sit comfortably to watch a movie, and I couldn’t find the right one. I found this sofa, and I didn't even hesitate. It’s exactly what I was looking for.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

I never trusted much in buying…

I never trusted much in buying furniture online, but their service gave me confidence. I purchased this sofa, and they took care of me wonderfully.
It arrived on time, and the quality was excellent. I recommend this website.

October 27, 2022
Unprompted review
Rated 1 out of 5 stars

paid reviews?

There are only 2 reviews from people based in Australia... the rest is from people with IP addresses in Europe (I assume that trust pilot is tracking IP addresses as I am not asked for a location). Estonia, Lithuania, Germany, Austria... I mean, these guys are based in Thomastown, Melbourne! They do not ship overseas. My conclusion is... ALL except for 3 reviews (including mine) are paid for.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

The shipping company lost my order

The shipping company lost my order, unfortunately but it happened. The tracking shows that my order was delivered to a wrong address.. it's 70$ order so I am not going to seek answers in person as the shipment wasn't that expensive and to my surprise, SalesBay agreed to send me a full refund or a new item.. which I gladly accepted!

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

I am fed up with companies that promise…

I am fed up with companies that promise to deliver during covid and they are not able to, or companies who don't update their delivery times and are late by weeks.. thankfully salesbay isn't one of those stores, my orders have arrived very quickly and I am happy.

June 2, 2021
Unprompted review

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