There are only 2 reviews from people based in Australia... the rest is from people with IP addresses in Europe (I assume that trust pilot is tracking IP addresses as I am not asked for a location). Es... See more
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I gave this company 1 star but really they don’t deserve that! My partner has bought an item of furniture which was delivered damaged. After a month chasing them up they sent replacement piece also... See more
Terrible been trying to obtain a refund since march 2021. Purchased an item that was faulty. They are blaming me for mis use. Unbelievable to deal with. And hide behind a 3rd party company I will... See more
Mattress is hard as a rock and is not flat, it dips at the head and the foot. WORST product, WORST customer service. DO NOT BUY FROM SALESBAY!
Company details
Information provided by various external sources
Lowest Price Every Day! Up to 80% Off! Home & Garden Superstore. Melbourne Stock, 1 Day Dispatch. Fast Delivery.
Contact info
Australia
- www.salesbay.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I had been looking for a sofa for my…
I had been looking for a sofa for my children and me for a long time, where we could sit comfortably to watch a movie, and I couldn’t find the right one. I found this sofa, and I didn't even hesitate. It’s exactly what I was looking for.
I never trusted much in buying…
I never trusted much in buying furniture online, but their service gave me confidence. I purchased this sofa, and they took care of me wonderfully.
It arrived on time, and the quality was excellent. I recommend this website.
I urgently needed to decorate my living…
I urgently needed to decorate my living room, and this sofa was the perfect solution. I never thought a sofa could be as comfortable as this one. Totally recommended.
paid reviews?
There are only 2 reviews from people based in Australia... the rest is from people with IP addresses in Europe (I assume that trust pilot is tracking IP addresses as I am not asked for a location). Estonia, Lithuania, Germany, Austria... I mean, these guys are based in Thomastown, Melbourne! They do not ship overseas. My conclusion is... ALL except for 3 reviews (including mine) are paid for.
Many thanks to the entire staff who…
Many thanks to the entire staff who helped us to pick the right model and size furniture..impressively good delivery as well. Cheers .
One of the most visited and recommended…
One of the most visited and recommended general stores in our local area. The owner is a really nice guy and the venue is great as well.
Kind personnel and always new and…
Kind personnel and always new and interesting products on the shelves! The prices are great, stayed the same before the pandemic and after.. highly recommended.
Very quick to deliver
Very quick to deliver! Will be ordering some more. Thanks!
I've bought lots of gym equipment…
I've bought lots of gym equipment through SalesBay and I am fairly satisfied.
The shipping varies.. sometimes they are quick but some parcels have taken over 2 weeks to arrive.
No doubt the finest products and the…
No doubt the finest products and the best online customer service in Australia comes from these guys. Very happy. Thanks a lot.
Not many places who are willing to ship…
Not many places who are willing to ship your order out at the same day and throw some free samples in with it as well! Very happy and surprised!
I can highly recommend this company
I can highly recommend this company! Check their sales campaigns, if you are lucky then you might land on 50% Off discount week as they seem to have that one running pretty often.
The shipping company lost my order
The shipping company lost my order, unfortunately but it happened. The tracking shows that my order was delivered to a wrong address.. it's 70$ order so I am not going to seek answers in person as the shipment wasn't that expensive and to my surprise, SalesBay agreed to send me a full refund or a new item.. which I gladly accepted!
I placed my order on the Monday…
I placed my order on the Monday afternoon and they delivered on the next Wednesday.. the support told me that there might be slight delays but this seemed good to me. Thanks a lot.
This place has received lots of…
This place has received lots of recommendations and compliments on many Facebook groups and I have been their customer for years. Definitely one of the best place to get your household products from!
Good Australian quality and products
Good Australian quality and products! Always happy to support your local businesses.
I am fed up with companies that promise…
I am fed up with companies that promise to deliver during covid and they are not able to, or companies who don't update their delivery times and are late by weeks.. thankfully salesbay isn't one of those stores, my orders have arrived very quickly and I am happy.
Super easy to order and very convenient…
Super easy to order and very convenient delivery. The chat support is there to assist at any point and the prices are good too. Cheers.
I am very impressed about their…
I am very impressed about their shipping times during the crisis! My orders have arrived either on time or even earlier than stated. Thank you salesbay!
My purchase has just arrived and I am…
My purchase has just arrived and I am satisfied. Extra measures were taken and all covid protocols were followed. Thanks
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