salonspy.com Reviews 

I really love using Salonspy, it has been a great asset to our whole salon experience. To have the people that have frequented our salon independently review us, I feel is a real benefit. Whether the critique is good, bad or indifferent it helps us to grow as a company. Salonspy also have an “Customer Care”award system every year after they have analysed your salons data. So you can get an award for the salon and your individual stylist/therapist based on performance.This again was brilliant for us as a company, plus our team morale. Would throughly recommend this system, every salon should use Salonspy.

We have had so many new clients since we’ve used this in our marketing. Several clients have chosen us based on our reviews Such a fabulous tool

Since having Salon Spy we gain so many new clients in our salon, we always ask our clients how did you hear about us if there new to the town and the answer is most of the time other than clients recommending us it’s all our up to date reviews online! so it’s great for us! Much easier than trying to get reviews without asking each guest once they’ve left the salon. So highly recommended from us. Cave Hair.

I’ve been using Salon Spy for the past 8 years and it’s always been great.
But since this latest edition upgrade it has become AMAZING!
Worth the extra investment for sure.

Well done.

I can't find my review I wrote for Leslie hairdresser Inverness? Do you only put up good reviews?

I ABSOLUTELY LOVE salon spy!
It’s fantastic to get the verified feedback from our clients, this is also really motivating my team to encourage great reviews.

Adam and the team at salon spy are so helpful and setting up with them was effortless!

I would more than recommend salon spy!

Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser was as usual extremely friendly and careful. Roland John has been so well organised over this pandemic. As regular customers we have felt totally safe and respected. It continues to be an extremely professional salon.

Been working with Adam and his team since November 2018 when I installed a new booking system via isalon. The platform itself is just wonderful,there are so many companies out there trying to reinvent everything when it's not needed. Salonspy does everything I want as a salon owner and does it perfectly! I've had NO problems at all from day one. We recently added a new widget to our website streaming new reviews at the bottom of our home page from salonspy direct and it has worked brilliantly for us! There was a small issue regarding this and Adam worked for 2 weeks to resolve it. He didn't come back to me in between spoon feeding me rubbish, he just got on and informed me when it was resolved 100%. I pay a lot of companies for a lot of services and I can honestly say that absolutely none of them come close to Salonspy for what we receive and for what we pay. It is the most effective and the cheapest form of advertising we do. As long as they are operating we will be a client! Best of luck for the future guys!

Excellent experience very attentive staff polite and friendly

Adam and the guys at Salonspy are fab! Such an easy way of getting real client reviews and the fact you can ring them and speak to an actual person rather than a robot is just wonderful! They throw in a bit of banter for free too! Salonspy works so well for us and they are really knowledgeable about the industry and the changing times! KG x

Totally recommend in the salon for owners and staff. Really motivates the team and rewards hard work! Thanks Adam and team so glad we are on board.

Love Salonspy it’s such a great way for clients to leave there comments about the service they received in the salon.

Excellent review platform. Great way to motivate team, especially when using the option to share on social media.

We have been using Salonspy at Wispers Hair for about two years now and it is great impartial marketing tool to help us better engage with our customers and take their feedback which we can use to share with the team and ensure that our offer and service is everything our customers expect it to be. The system is easy to use, fairly priced and very transparent. The team at salonspy are great to deal with, very responsive and have a fantastic product. I would recommend Salonspy to any salon.

We Joined Salon Spy just over 3 years ago at Kirkham Hairdressing. It is a great platform for our clientele to not only review our services but give the salon feedback on areas we can improve for them. We have had new clients who have said that the reviews on Salon Spy were the reason they chose our salon over local competitors when deciding where to go. It’s a great marketing tool and Adam and his team are very easy to deal with as is the program itself. We will continue to use this in the future. Keeps up the good work. Regards Kirkham Hairdressing.

I have used Salonspy for a few years in my business. I love the concept and how it all works.
It has worked well to see what my clients love about the salon and the areas we need to improve. I love the private feedback which I can use and it’s helpful for all the staff as well. Keep it up guys.

Just great! Salonspy has really reignited the teams passion for delivering outstanding guest experiences. They all love to see the feedback coming in from the guests.

From a salon owners perspective salonspy have been great from day one, easy to deal with, responsive to questions ans queries. Highly recommended.

Salonspy is a great resource to measure how a salon is performing, reviews are left by genuine customers that are verified by the salon software systems that salonspy integrates with.

Probably the best thing we have done for the salon. It is totally independent, salon spy contacts our customers (we have no ideas which ones) and they can rate us and leave a message. Initially it was quite scary, we would get alerted to a new review and you get a surge of butterflies as we opened up the review to see what the customer says. I can honestly say that customers have been amazing and it enables them to tell their stylist the most loveliest things. The stylists love the reviews, the salon owner loves the reviews, the social media person loves the reviews! We have received a couple of trickier ones the years and I can say that it gives management a window to identify any potential issues the customer has had and then the best bit is having the opportunity to resolve the issue, turn it around and keep your customer. What’s the alternative- the customer leaves, you have no idea why and your business suffers.
Adam thank you so much, you have created an amazing tool for us and I will be forever grateful to you and your team.

Amazing we love salon spy. It has worked wonders to motivate staff and show the public the great reviews we get. We are so pleased with the results. Many thanks Salon Spy
Team La’Ora