I've had really good experience with the products and customer service - I just contacted them via instagram. I was a little worried because of all the reviews claiming they're a scam but I received m... See more
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Worst customer service ever. Order never arrived and no reply after multiple attempts at contacting. Refunded me $17 for "late arrival" on a $171 order and then ghosted. DO NOT SHOP HERE
Rubbish service Mask dried up rock hard after one use! 3 attempts to contact always closing ticket early Mask dried up rock hard after used once only Thrown in bin Requested replacement o... See more
Company replied
Usually I dont write bad reviews but this time I feel really dissapointed. Made an order. Customer service kindly suggest to check my order status and after I give them my order number they cancelled... See more
Company replied
Company details
Information provided by various external sources
Packed with Australia’s most powerful botanical ingredients, Sand & Sky's multi award-winning Australian Pink Clay Mask draws out toxins, pollution and excess oils, while refining the pores, regulating sebum and reducing pigmentation. Instantly revealing smooth skin with a glow so bright you’ll need sunnies! The perfect pick-me-up for dull complexions, giving your skin the deepest cleanse and glow of its life! Giving impressive results from the first use, our Porefining Face Mask transforms skin that is plagued by enlarged pores, blackheads, unwanted oiliness or breakouts.
Contact info
Level 2, 91-93 Flinders Lane, 3000, Melbourne, Australia
- hello@sandandsky.com
- www.sandandsky.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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love Sand & Sky
I’ve been struggling with skin imputities since I was 11 years old. After using Sand & Sky (both the mask & the scrub) my skin feels clean and soft! Impurities are starting to be of the past & I am beyond happy about this!
Thank you Sand & Sky ❤️
Lovely face mask
Lovely face mask, on my second pot already and have bought some for my teenager who uses it once a week as well as on individual spots as an overnight treatment.
Its always a good time when I apply…
Its always a good time when I apply Sand & Sky! Like it makes me happy. Sand & Sky is my happy place. The product is amazing and it got my skin glowing. Love the freebies here and there as well. Miracles do exist! <3
I love it
I love it. The results are amazing. Great quality of the product.
It does what it says 😁
The mask deeply cleanses the skin and unclogs pores without being to irritative as well as tighten the pores after treatments such as suctioning. When washing off, it feels very moisturising and leaves my skin feeling hydrated.
5 star for Sand & Sky! 🥰
Sand & Sky is really lives up to its promises, smaller pores, prevents breakouts and more. It’s worthy of its price and the shipping time was really fast. Will definitely purchase again and recommend to others. Thank you Sand & Sky! ❣️
I love their products
I love their products. I started using the mask (they didn't sell anything else then) and I saw a really great result right away (I've always had acne on my face and ever since I started using it... bye, bye acne!) Then they came out with the exfoliator and I was skeptical but I gave it a try. At first it wasn't for me but I kept using it until I finished the bottle and, OMG, now it's an essential to me. I'm ordering new ones when I see the bottle is halfway empty. Now, I've done that the last couple times because the package takes a bit longer than it used to to arrive. It used to take like a week now it takes 2 or 2 and half. I guess that means the company is growing! And I think it's cool that sometimes we receive a gift, like so far, I have a pad to remove the product off my face, a diadem/hair band, and a fancy toiletry bag! All very useful items! I really like the company and the only thing that stops me from buying more often or buying to give it as a gift to a friend is that it's a bit expensive but otherwise, I LOVE it!!
Rubbish service used once dried up rock hard
Rubbish service
Mask dried up rock hard after one use!
3 attempts to contact always closing ticket early
Mask dried up rock hard after used once only
Thrown in bin
Requested replacement or refund neither received
No customer service number hiding behind a keyboard
Very angry
Going to ACCC if no resolution

Reply from Sand And Sky
Best face mask. EVER !
Amazing. Skin feels so much healthier after just a couple of uses. I purchased the exfoliator and the mask ! Wow ! Me and my friend sat down the other day and put them on each other ! And she loved it too!! Will definitely be come back for more ! I would LOVE it, if you started a moisturiser !! Keep up the good work ladies !
It burns
i use it 2 times a week. After 5 sec it burns like hell on my face i don’t know why that is, but it hurts verry bad. It’s a lot of money and i don’t see any diffrence. I don’t buy it aigan.

Reply from Sand And Sky
Perfect
Would recommend to anyone. My skin looks and feels amazing. Particularly since I started using the mask and exfoliator together. I also had some reservations based on price initially, it’s a lot more expensive than any skin care products I’ve bought before, but it lasts so long! I got the mask for Christmas and I still have some left at the start of May even though I use it 2-3 times a week - definitely value for money! I don’t use anything else now.
I love the clay mask
I love the clay mask! It makes my skin look and feel smoother and more clean. The only thing is it does dry up so the last few times I use it, it will tug on my face quite a bit. But other than that, it’s a great product and I will continue to repurchase.
Amazing 😍
The product is nothing short of gorgeous! The smell is divine and you can really feel a difference on your skin. I have noticed a marked difference in my complexion since using it!
My only gripe is the price is really top end, and I have had a couple of tubs that were less than full. That said, I keep coming back because the cheaper versions really aren’t as nice or effective
Not for me! Dry skin and rosy cheeks 😞
Thought I would try this product as every review and video I'd seen had really bigged it up. I suffer from dry skin and have rosy cheeks so was hoping this would help, I wasn't expecting miracles and I definitely didn't get any. I've seen no change. The only thing I love about this product is that when I get a spot or breakout and leave this on overnight it makes them disappear!

Reply from Sand And Sky
It's a great product
It's a great product, pretty packaging and great delivery. It really works and makes a difference.
Amazing product!
Love, love, love this mask! It's amazing. It really cleans out my pores, brightens my skin, and leaves it silky smooth. It's even helped reduce some troublesome white head issues that I've had for years. I will definitely be a repeat customer!
This has changed my life from the very…
This has changed my life from the very first use. It cleared my skin up and made it look amazingly better!!
Just lovely
Great to use, makes my skin feel lovely. I am usually very sensitive to skin products (I'm allergic to a bunch of things!) but this doesn't cause me any problems and reduces the redness of my face. No problem with the product drying out in the tub as some reviews have stated. My mum is a convert too!
I love this clay mask!
I love this clay mask. It has made my skin clearer, brighter and I shall continue to use it!
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