This 5 star is for MARIA SARNO the fantastic MOTABILITY SPECIALIST @the Nottingham FordStore. She is a shining example to be followed in how to be a top class sales executive. Professional, prompt wit... See more
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Review summary
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Reviews shaping this summary
From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... See more
We called into the Nottingham branch to look for a new car Chris Jackson showed us around & found us our perfect car Chris helped us with everything He was friendly, approachable, helpful & just... See more
Company replied
Easy, straightforward transaction in a clean warm showroom. Richard was very easy to communicate with. We have actually enjoyed the experience of buying our new car from Sandicliffe. The complimenta... See more
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Company details
Written by the company
Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.
Contact info
Head Office, Derby Road, Loughborough, LE11 5HN, Loughborough, United Kingdom
- 0115 939 5000
- enquiries@sandicliffe.co.uk
- www.sandicliffe.co.uk
4.1
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 24 hours
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Always a great experience
I’ve now bought my last three cars from Sandicliffe 2 from sales man James , and I wouldn’t go anywhere else. Every time I visit, he is incredibly kind, friendly, and professional. He always takes the time to explain everything clearly and never makes me feel pressured when making a decision.
What really stands out is how well he looks after his customers. James genuinely cares about making sure you leave happy and with the right car for you. The whole process is always smooth and stress-free thanks to him.
It’s rare to find a salesperson who is this trustworthy and helpful, which is why I keep coming back. I would highly recommend speaking to James if you’re looking for a car — you’ll be in great hands.
March 12, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your lovely feedback. We’re delighted to hear you’ve chosen Sandicliffe for your last three cars and that James has consistently offered kind, friendly, and professional service. It’s great to know he makes the process clear, relaxed, and stress‑free for you. We truly appreciate your loyalty and recommendation. Your comments will be shared with James! We look forward to welcoming you again in the future.
I am Alison Harvey
I am Alison Harvey, i bought a ford Eco Sport today, over the last few days Richard the Rep has been so helpful, made the buying of my first personal car a pleasure, thank you so much, i would highly recommend
March 12, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your lovely message. We are delighted to hear that your experience was so positive and that Richard was able to support you throughout the purchase of your first car.
We appreciate your recommendation, and we hope you enjoy your new car!
5* Service - James at Sandicliffe MG Nottingham
⭐️⭐️⭐️⭐️⭐️
We had a fantastic experience buying our MG HS PHEV from James at Sandicliffe MG in Nottingham. He was polite, friendly, and patient, taking the time to answer all our questions, and go through the process. His knowledge of the car and the process made the whole experience smooth and enjoyable. Highly recommend James and Sandicliffe for anyone looking for top-notch service and expert advice!
March 5, 2026
Unprompted review
Reply from Sandicliffe
Thank you so much for taking the time to share your feedback. We are delighted to hear that you had such a positive experience purchasing your new car. It’s great to know that James was polite, friendly, and patient throughout, and that his knowledge helped make the whole process smooth and enjoyable.
We hope you enjoy your new car, and if there’s anything further we can assist with, please don’t hesitate to get in touch.
Very satisfied customer
Very happy with my recent new car buying experience at Sandicliffe Nottingham. Really helpful salesman, polite and knowledgeable, friendly to talk to. Answered all my questions. A test drive car was available straight away and the buying process went smoothly and efficiently - really easy. Totally satisfactory experience.
March 2, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your feedback. We are happy to hear you had a positive experience at Sandicliffe Nottingham and that the process was smooth and straightforward.
Enjoy your new car, and please let us know if we can assist further.
Reply from Sandicliffe
Thank you for your review. We are glad to hear Richard was able to help. Thanks again!
Got a great service for motability
Got a great service for motability, Teresa was great from start to finish and car is great couldn't have asked for more
March 2, 2026
Unprompted review
Reply from Sandicliffe
Thank you so much for your lovely feedback! We’re really pleased to hear you had a great Motability experience and that Teresa supported you so well from start to finish. Enjoy your new car, and if you need anything at all, we’re always here to help!
Richard was friendly and professional…
Richard was friendly and professional and made the whole experience really stress free and enjoyable. Would totally recommend Sandicliffe.
March 10, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your lovely feedback. We're delighted to hear Richard made your experience so enjoyable. We’ll be sure to pass your comments on to him. If you need anything further, please let us know.
Super speedy service
Wayne Green - body shop manager at Leicester branch! Can’t rate the ease of getting my car fixed after a road traffic accident highly enough. It was super swift, straightforward, hassle free, had a courtesy car dropped off and my car taken away very quick turnaround. Very happy customer!
February 27, 2026
Unprompted review
Reply from Sandicliffe
Thanks so much for your lovely feedback! We're really pleased to hear Wayne and the team made everything smooth and stress‑free. We appreciate you taking the time to share your experience!
Great experience
Richard was very helpful in purchasing our MG HS Trophy at Sandicliffe Loughborough. Would recommend!
March 5, 2026
Unprompted review
Reply from Sandicliffe
Thank you so much for sharing your feedback! We're delighted to hear that Richard was so helpful during your purchase of the MG HS Trophy at Sandicliffe Loughborough. Your recommendation means a lot to us.
Suzuki Vitara
Bought a car, via the internet last week…. A Suzuki Vitara( Kr19hcg)
Was told car had full history, no it didnt!! 1 stamp missing in book!
Had to replace front tyre as over 7 years old and was not fit for purpose. (Two different trye brands on same axel as well ) not recommended!!
After driving the car 212 miles home I realized upon inspection there wasn’t even a tyre repair kit in the car!!
So much for their safety checks and inspection. Absolute lairs
Car was serviced, two dust caps left off, screen washer cap is missing nowhere to be seen.
Lots of interior scratches and stone chips that were not disclosed when purchasing,
So far I’ve bought a new tyre, dust caps and a water filler cap! Car was supposed up together and have checks to avoid these petty things!
So £170 out of pocket, no full service history (no reduction in price to cover this) and no response to emails or text.
Not happy
Stay clear.
Avoid
February 26, 2026
Unprompted review
Reply from Sandicliffe
Hi Nick, we’re really sorry to hear about the issues with your Vitara. This isn’t the experience we want for our customers. If you could email us at customerfeedback@sandicliffe.co.uk with your details and we’ll look into this and get it resolved for you.
Great experience buying my new car…
Great experience buying my new car Richard was very polite and understanding sorted everything out in a very professional manner the whole purchase and sale of my old car was completely stress free.
Would use this dealer again .
March 4, 2026
Unprompted review
Reply from Sandicliffe
Thank you so much for your kind words! We’re delighted to hear you had such a smooth and stress‑free experience. Richard will be thrilled with your feedback. Enjoy your new car, and we look forward to seeing you again!
New MG HD
Really good service and assistance in purchasing a new car.
Richard was a great salesman 😁
March 4, 2026
Unprompted review
Reply from Sandicliffe
Thanks so much for sharing your experience! We're really glad to hear the service was helpful and that Richard made the process smooth for you. Enjoy your new car!
Dionne Leigh at Loughborough…
Dionne Leigh at Loughborough Sandicliffe was very helpful and knowledgeable with the car I wanted and came to look at.
Showed / told me everything I needed to know. Very polite and didn’t push to get a sale.
February 28, 2026
Unprompted review
Reply from Sandicliffe
Thank you for taking the time to share your feedback. We’re pleased to hear that Dionne was helpful, knowledgeable, and provided you with a positive experience during your visit. Your comments are appreciated and will be passed on to her and the team.
Friendly salemans very professional.
March 2, 2026
Unprompted review
Reply from Sandicliffe
Thank you so much for your feedback! We’re really pleased to hear that you found our salesperson friendly and professional. Your experience matters to us, and we’re glad we could provide a positive one. If there’s anything more we can help with, please don’t hesitate to let us know.
Great service
Great service, thanks James. Good quality vehicles. Would recommend.
March 2, 2026
Unprompted review
Reply from Sandicliffe
Thank you so much for your kind review! We're delighted to hear that you had great service from James and that you're pleased with the quality of our vehicles. We really appreciate your recommendation.
Richard was a pleasure to deal with…
Richard was a pleasure to deal with made the whole process easy and pleasant
February 28, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your feedback. I’m really pleased to hear that Richard made the whole process so easy and pleasant for you.
We appreciate you taking the time to share your experience.
My Nana’s car
My nana bought her car from here from Steve. He was friendly, professional and made sure this process was enjoyable and easy. I highly recommend him as a car salesman and I would recommend the garage to anyone that wants a good experience.
February 27, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your feedback. We are pleased to hear that your nana received such great service from Steve and that the process was smooth and enjoyable for her. Your recommendation means a lot to us.
We will ensure your comments are passed on to him.
Purchase of a MG ZS
Richard has been amazing, so very helpful, even collected us from the train station, great service, stress free, informative and friendly, definitely will return
February 27, 2026
Unprompted review
Reply from Sandicliffe
Thank you for the fantastic feedback! We are pleased to hear Richard made everything easy and stress‑free for you. We really appreciate it and look forward to seeing you again.
Thanks again!
Richard was extremely professional and…
Richard was extremely professional and helpful. He was patient and knowledgable being able to answer all my questions.
February 26, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your great feedback about Richard — we’re glad he was able to support you so well!
Excellent service from start to finish.
Excellent service from start to finish.
Nathan Moffett was my representative and he was really helpful and very knowledgeable. He gave me freedom to look around the showroom and time to choose a motor.
All of the information was clear & understandable. I was kept informed of the process of the delivery or my new car & treated with respect.
Nathan also makes a lovely cup of tea.
February 19, 2026
Unprompted review
Reply from Sandicliffe
Thank you for your lovely review. We're delighted to hear Nathan looked after you so well and made the whole process clear, easy, and enjoyable — tea included!
Enjoy your new car, and please let us know if you need anything.
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