The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more
If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more
Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more
Company details
Written by the company
Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
Unrivalled Unlimited Sales and Technical support
Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee
Contact info
15 High Force Road, TS2 1RH, MIDDLESBROUGH, United Kingdom
- +44 1642 247789
- mail@sarabec.co.uk
- www.sarabec.com
Expensive
Good prompt delivery.
£17 very expensive for a charger
Ridiculously short wire from charger to bell unit
November 6, 2023
fast service
October 24, 2023
Quick and helpful.
October 24, 2023
I needed to check whether this phone is…
I needed to check whether this phone is suitable for digital switchover but feel this information should be available on the website. A review of the phone on another site stated it was not suitable.
October 23, 2023
Prompt response to my query
Prompt response to my query, and item replaced within a week
October 6, 2023
Very helpful staff
Very helpful staff. A pleasure to deal with when deaf ( or not). Thank you
September 20, 2023
Perfect item
Easy to order... ordered for my mother and she says its the best doorbell she has had, easy to install very loud and very bright
September 21, 2023
Fast and reliable service
September 11, 2023
Exactly what we wanted
After months of trying to get a usable phone (tried lots of big brands) for my father in law, who is hard of hearing, the phone from Sarabec was deemed a success immediately.
September 3, 2023
Faulty goods recieved
Faulty goods recieved. Emailed twice asking for returns label / advice. Nothing forthcoming.
August 28, 2023
Great products for those hard of hearing
Website was quick and easy to use, regular emails updating on the progress of the items and prompt delivery within a few days- excellent service!
Set up was quick and easy and the family members are now able to hear and see that someone is at the door or the phone is ringing - great products for the elderly and hard of hearing!
August 22, 2023
EXCELLENT SERVOICE
August 21, 2023
It was delivered swiftly
It was delivered swiftly.
Unfortunately it doesn't help as I can't set the equipment up as I would like but that's not sarabecs fault
August 28, 2023
Great service will use again
August 15, 2023
Sonic Boom
The alarm clock has been amazing, I have found my best ever alarm with its Sonic boom, which does actually wakes me.
August 16, 2023
Very helpful and prompt delivery.
August 13, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.