Sarabec Ltd Reviews 625

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.

Rated 5 out of 5 stars

Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more

Rated 4 out of 5 stars

If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more

Rated 5 out of 5 stars

Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more

Company details

  1. Hearing Aid Store
  2. Appliance Store
  3. Disability Equipment Supplier

Written by the company

Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.

Unrivalled Unlimited Sales and Technical support

Free standard shipping

Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee

Contact info

4.8

Excellent

TrustScore 5 out of 5

625 reviews

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Rated 5 out of 5 stars

Opens up a whole new world for deaf people.

I had one of these loops around ten years ago which got lost so didn’t bother with a new one but just bought a new iPad which doesn’t have an earphone jack hence my purchase. I was very pleased and surprised at how much they have improved, the clarity of the sound is quite amazing and makes music a pleasure again.

May 9, 2023
Rated 5 out of 5 stars

Professional and reliable

Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and paired trouble free to my phone, and tablet. What a difference it makes to hearing sounds properly through my NHS Phonak hearing aids which do not have bluetooth. Also priced a lot more affordable than propriety brand devices.

April 13, 2023
Rated 5 out of 5 stars

Very impressed

Very impressed with the way my phone was packed and delivered. Found instructions easy to follow and the only problem I found was trying to insert the batteries. Friend’s husband kindly inserted them for me. Very nervous using phone but I’m sure in time my confidence will improve.

April 6, 2023
Rated 5 out of 5 stars

Swissvoice Xtra 2355 Duo White

Purchased these phones for my dad arrived very quick well packaged and where easy to set up for him he can now see a light flashing and here the phone when it rings and also have a conversation without having to repeat everything because with the adjustable ear volume can now hear much better, I would recommend these phones for any one that struggles with hearing their phone ring and hearing people talking to them

March 28, 2023
Rated 5 out of 5 stars

Excellent customer service

When i initially made me enquiry by telephone, I was pleasantly surprised how quick someone answered and I spoke to an actual person - there was no option numbers to press - the person I spoke to was very helpful and knowledgable about the products - excellent excellent customer service

March 17, 2023
Rated 5 out of 5 stars

Amazing Hearing System works!…

The Sarabec hearing system has made a massive difference to our elderly Mother's hearing. Before this, she was becoming more isolated due to her hearing loss however, now she is able to take part in conversations, is more alert and interested in what's going on.

March 13, 2023

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