Saree Palace Reviews 

212
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better in person than online. The tailoring and stitching are frequently highlighted as perfect, ensuring a great fit for custom orders. Reviewers also commend the excellent customer service, with staff being helpful, communicative, and responsive to inquiries and special requests. The delivery service is often described as fast and efficient, with many customers receiving their orders sooner than anticipated, even for international shipments. However, some people mentioned unexpected additional charges upon delivery, which made the products more expensive than initially perceived. A few other people also felt that the delivered saree was completely different from what was ordered online, or that the blouse size was incorrect.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and beautiful collection.... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, top-notch fabric,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and extremely fast... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace.... See more

Company replied

Rated 5 out of 5 stars

First time online buyer. Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked... See more

Company replied

Rated 5 out of 5 stars

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy... See more

Company replied

Rated 5 out of 5 stars

I was searching for a simple cotton suit for the summer and came across Saares Palace in my search results. I have to say, the prices were very competitive, which immediately caught my attention.... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Saree Palace is india’s foremost exporter, manufacturer and wholeseller of women ethnic wear since1985. We bring to you a wide range of Handwork Sarees, Embroidered Sarees and accessories. Being the leading manufacturer of traditional Indian attire, our aim is to delivered quality products on time with best offers and Reasonable Rates. As one of the successful online store for trend-setters, we have an exquisite collection of Handwork Sarees, Embroidered Sarees, Designer Sarees, Bridal Sarees, Wedding Sarees, Lehenga Sarees, Salwar Kameez, Anarkali Suits, Designer Salwar, Punjabi Suits, Wedding Suits, Pakistani Suits, Bollywood Saree and Bollywood Salwar, Bridal Lehenga Choli, Wedding Lehenga Choli, Our Hand Work Sarees and Embroidered Sarees are exclusively designed by more than a decade experienced workers so you will get real feel of Indian heritage and craftsmanship. we also invites our valuable customers to SAREE PALACE, our first retail showroom located at Kalbadevi Road, Mumbai, India. Visit us & experience the wide range of Women’s Clothing for every occasion. We give express deliveries to USA, UK, Canada, Australia, New Zealand, South Africa, France, Germany, Netherlands, Singapore, Switzerland, Norway, Sweden, Austria, Mauritius, Ireland, Belgium, Finland, Denmark, India and many other countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(212)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks SareePalace!

i will definitely recommend this website for online shopping. My experience with SareePalace is pleasurable. My orders are always reached in time. Worth to note that they are same as shown and decribed in picture. all the cloths I ordered on this website are well stiched and well fitted. I appreciate their update mails regarding the delivery status. Thanks SareePalace!

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

Good service and best products quality

I often buy products of Saree Palace. Their website is very user friendly. The payment is safe and the delivery is on time.
U get the same articles and the same quality u see on their website.
I am very happy and with their products and service specially mr. Pratik (Bunny).

November 26, 2017
Unprompted review
Rated 5 out of 5 stars

Love for Sareespalace

I live in Switzerland and the one and only online shop where i order my indian clothes is sareespalace!!! Excellent choices, service and quick delivery and the stitchings are awesome! I am always very very very happy to see my dresses. thank you sareespalace

September 22, 2017
Unprompted review
Rated 5 out of 5 stars

EXCELLENT AND AWESOME!!

EXCELLENT AND AWESOME!!!
Sarees Palace is a very good and best place to online shop for great quality and beautiful clothing at a decent price.They solved my all problem very kindly.
I am always very very happy to see my dresses.
thanks .

September 22, 2017
Unprompted review
Rated 5 out of 5 stars

Sarees Palace is an excellent place to …

Sarees Palace is an excellent place to shop online for exquisite and quality clothing at an extremely decent price. I shopped here and was truly amazed with service and delivery has promised. I strongly recommend them to anyone who likes to shop online for fashionable Indian outfits and I have recommended Sarees Palace to many of my friends.

July 28, 2017
Unprompted review
Rated 1 out of 5 stars

Appalled!!!

Saree Palace asked me to return my item of clothing and promised me a full refund including my delivery cost, it has now been a month and I've not heard from them at all even though I have chased them a number of times.

I would not recommend anyone use this company, i can believe how bad the service has been along with the item of clothing which they must have had back!! They've basically pocketed my money and the goods!!!!

CAN'T BELIEVE ANY BUSINESS WOULD DO THIS!! :(

June 9, 2017
Unprompted review
Rated 5 out of 5 stars

I live in Germany and have ordered a …

I live in Germany and have ordered a dress. I'm very satisfied with the attention of the support. My dress was prepared and delivered very fast and safe with DHL. Thank you Saree Palace for the good service. Regards from Germany, Meire.

May 7, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Exceptional quick delivery. Ordered Monday to have custom stitched. Received by Thursday in England. Amazing! ! Would Definitely recommend .

May 6, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding

love the outfits I ordered. The quality and attention to detail is outstanding.
Stitching was perfect, excellent customer care service (online chat),

May 2, 2017
Unprompted review
Rated 5 out of 5 stars

From the day I went online with saree …

From the day I went online with saree palace, It felt like a personal experience. Questions were answered promptly and nothing ( no matter how silly my queries & concerns were) was problematic. Lehenga and 2 pant suits ordered was as beautiful as the picture online. What you see is what you get!What made it special was the prompt communication from start to finish. Got a pleasant surprise when the garments arrrived on my doorstep in a weeks time after giving the measurements and way in time for a wedding I have to attend soon. Many thanks saree palace..will definitely buy from you again. Much appreciated Regards Babita, Melbourne, Australia

April 26, 2017
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear customer, Thank you for your lovely feedback! We really appreciate you taking the time to share your thoughts with us! We will continue to serve you with the best of all shopping experience!

Rated 5 out of 5 stars

Excellent Fast Shipping

Received both my sarees and am very happy with them. Thank you for excellent fast shipping. Satisfied this time and hope Sarees Palace provides same kind of service on future orders. Thank you.

September 17, 2016
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear customer, Thank you for your lovely feedback! We really appreciate you taking the time to share your thoughts with us! We will continue to serve you with the best of all shopping experience!

Rated 5 out of 5 stars

Quality of the product and stitching is excellent

The sarees I bought from you for my mother and aunt, they loved them! Its kind of hard to please them when comes to sarees. I did it! They loved them. Really happy to purchase from you.Quality of the product and stitching was excellent. These guys have a very good customer service team. Excellent range of products available,This kind of responses, we only get on North American countries , never had that experience with our own country

September 17, 2016
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear customer, Thank you for your lovely feedback! We really appreciate you taking the time to share your thoughts with us! We will continue to serve you with the best of all shopping experience!

Rated 5 out of 5 stars

Thank You So Much,Great Service

Hello, I received my order today. Thank you so very much. The salwar kameez and sarees are so beautiful and looks exactly like the website picture. The stitching is very good. I was amazed at the speed of delivery and also at the quality of the packaging. I will definitely be ordering more products from your website soon. Thanks again.......

September 17, 2016
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear customer, Thank you for your lovely feedback! We really appreciate you taking the time to share your thoughts with us! We will continue to serve you with the best of all shopping experience!

Rated 5 out of 5 stars

Very Very Satisfied

Excellent choices, materiels, sevice and quick delivery.
I will continue to buy all my sarees here after.

January 7, 2016
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear customer, Thank you for your lovely feedback! We really appreciate you taking the time to share your thoughts with us! We will continue to serve you with the best of all shopping experience!

Rated 5 out of 5 stars

A great site and very good service!

A great site and very good service! I will definitely buy more in the future on this site!

February 19, 2015
Unprompted review
Saree Palace logo

Reply from Saree Palace

Dear customer, Thank you for your lovely feedback! We really appreciate you taking the time to share your thoughts with us! We will continue to serve you with the best of all shopping experience!

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