Satnavmapupdate Reviews 116

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Communication with David was brilliant. Answered all my questions straight away and was very helpful . It appeared to be a problem with my car and not the SD card . David refunded my money without a... See more

Rated 5 out of 5 stars

Fantastic product and customer service!!! I ordered the Apple CarPlay activation for my Audi A6. It arrived within two working days via Royal Mail First Class. The product installed and worked... See more

Rated 1 out of 5 stars

"I feel like I have been scammed, please think again if you are considering buying this product. My infotainment system had met all the requirements listed to install Apple car play. After installing,... See more

Rated 5 out of 5 stars

Updated my 2018 A6 Avant, adding Apple car play only took 20 minutes or so - updating the maps took a further 50 minutes. Whole process was super easy, and the instructions were very simple to... See more

Company details

  1. GPS Supplier

Written by the company

A map update refreshes the data in your vehicle’s navigation system. New and modified roads, speed limits, signage, points of interest, and more are added in order to improve routing accuracy. Most map updates are distributed via physical media such as DVDs, SD cards, and USB sticks On average, the latest map update for Europe features 265,000 kilometers of new roads. *Fresh road data, combined with 2.5 million speed limit markings, improves travel time estimates and generates more accurate routing options.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

116 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Map update

I purchased a map update but it didn't work because of a region problem i didn't think to mention. David was very helpful with his advice and prompt replies. When it was clear the update wouldn't work he immediately gave me a refund. Couldn't have asked for a better service.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

A very good service

A very good service, i ordered the wrong card, sent an email to the satnavupdate team, advising i could access the data. the team took the time to go through the settings on my car system and get another SD card sent out to me. actually sent 2 new cards both different years , both work . excellent!!

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

The map update was exactly right and a good price
The card was mailed quickly and securely
Customer support is very helpful and responsive
Recommended

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and first rate maps…

Excellent service and first rate maps and systems,

February 16, 2024
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 4 out of 5 stars

SD card for Mazda was a good solution for me!

Updated SD card (NB1) bought recently for my Mazda CX-5 registered in 2014 which could no longer be updated due to lack of memory which could not be extended for reasons best known to TomTom and Mazda! No one knew the solution and Mazda were hopeless.

I spent £75 on TomTom for an upgrade which no longer fitted the existing SD card and apparently larger memory cards don’t work for licence reasons.

This preloaded SD card seems to be the answer and just requires insertion into the car SD slot. No PC required etc

So far it seems fine but does not seem to work with WiFi so doubt if it can be updated again next year. My car model does not have Apple Play so cannot use my mobile in conjunction with the built- in screen so although I can use Google maps and Waze the display on my phone is rather small to see clearly when driving so the SD card is a good solution. I can still receive alerts and advice and plan routes using Waze which is very good but can use the built- in screen and SD card for general purposes.

February 12, 2024
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

I’ve a Kia Soul 2018 that when I bought…

I’ve a Kia Soul 2018 that when I bought it didn’t have a satnav SD card the dealer wanted over £300 so I bought this and it worked It only took 30 mins to sort it’s self out. Very good. I recommend this firm.

February 6, 2024
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

Great company,very helpful staff,sat…

Great company,very helpful staff,sat nav update for my audi q5 worked first time no hitches thanks to the detailed instructions supplied by this company,highly recommend this company

February 10, 2024
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

David was extremely helpful and patient…

David was extremely helpful and patient with my queries. I could not get my update to work straight away, but told David my issues and he provided step by step guidance on how to rectify my issue. Excellent service and would buy again from here when I need to.

January 13, 2024
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

Ronseal performance

Ronseal performance - "does what it says on the tin". Messaged David for advice on most up to date map for my car. Responded promptly, purchase made & my SD card arrived without delay and is working perfectly.

I would have no hesitation in using again & would whole heartedly recommend based upon my own experience.

December 7, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thanks for your 5-star review! We sincerely appreciate your feedback.

Rated 5 out of 5 stars

David was s patient and also ensures…

David was so patient and also ensures you are supported whilst installing the software.
The value of this product for my f type Jag is brilliant and far cheaper than the dealers quotation. The map updates worked exactly as described. Thankyou

November 21, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for the 5-star review! We’re here to serve you anytime.

Rated 5 out of 5 stars

Great Service

Was a bit skeptical when i read all the 5 star reviews and only 1 review which was less than positive. Thought I’d give it a go as it wasn’t expensive. I ordered the upgrade SD card for my Sportage Satnav on Tuesday evening. The SD card arrived Friday morning first class post. E Mailed David as there were no instructions with the card, David replied within an hour. Very easy to install, just install card and follow instructions on the screen. Completed within 15 minutes. Works extremely well and made me a good saving on the Kia price. Definately recommend this company.

November 3, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Rated 1 out of 5 stars

Poor customer service

I mistakenly order wrong sd card and returned it the next day and paid extra for the correct card, now 10 days later and no replacement, company just repeatedly ask me for a tracking number which I was never sent by them, I have gave order number so they should be able to track but cannot tell me when I will get my replacement sd card
Didn’t believe I returned card

October 18, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We have been requesting the Royal Mail tracking number for the SD card that was returned for 10 days, and you have repeatedly stated that you do not have it. We sent you the correct card immediately after you gave us the tracking number. Sorry, but we cannot send a replacement without receiving the incorrectly ordered SD card first.

Rated 5 out of 5 stars

Excellent SD card

I was a little sceptical when the card arrived as it said kia carens and I had ordered a sportage one. However I assumed that it would be programmed correctly as I had supplied them with details, so I proceeded to install it. The installation was simple and within half an hour the whole system was updated and working perfectly. A big thankyou to all concerned from a very satisfied customer and I very highly recommend this company.

October 4, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Help all the way

I had one or two issued wiith the upgrade and David helped me every step of the way.
I have every confidence in him and satnavmapupdate to get your car satnav updated.
Thanks for all you help. Money well spent.

September 8, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Wife's Mazda had been spinning around…

Wife's Mazda had been spinning around and around for a year and Mazda's own price for an update had us spinning as well. Stumbled across Satnavmapupdate.co.uk and ordered a card. arrived promptly, inserted in car and all works perfectly. Would recommend and use again for sure.

August 30, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Great disc

Great disc, totally revived my totally naf satnav in my jag s type well worth the money

August 2, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Just brilliant

Just brilliant! Ordered and received in two days. SD card worked first time. Another happy customer. Thanks

August 3, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Great experience and super service

Great experience and super service. I needed my SD quickly and the guidance and support I received was 5 stars!

Thank you

August 2, 2023
Unprompted review
Satnavmapupdate logo

Reply from Satnavmapupdate

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

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