The Sausage Man Reviews 

10,593
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My family and I have been ordering from here for about 5 years, and everything is always amazing. Just the fact that the gluten-free buns have been sold out for 2 years straight, and we only recen... See more

Rated 5 out of 5 stars

Had a recent visit to Albert Schloss and had the sausage fest, absolutely loved the sausages and wanted to have some at home. Aldi and Lidl dont sell these so a google search tool me to the sausage ma... See more

Company replied

Rated 5 out of 5 stars

Since developing an allergy to pork i truly missed sinking my fangs into a good hotdog. Finding beef hotdogs from these guys were a godsend. They not full of gristle and unidentifiable knobbly bits a... See more

Rated 5 out of 5 stars

Absolutely amazing tasting sausages, worth paying a bit extra for when it's bbq season. The jumbo beef chilli dogs were fire. The VW ketchup i bought for a laugh and ended up being great. Delivery was... See more

Company details

  1. Butcher Shop Deli
  2. Food Producer

Written by the company

The Sausage Man UK Ltd is the UK’s leading wholesaler and importer of German Sausages and Hot Dogs with over 7 million sausages per year. We work together with the best and biggest producers in Germany, who also produce for leading retailers in Germany and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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No recent history of asking for reviews

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4.8

All reviews

(10,593)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic sausages

Fantastic sausages. Great tasting, good size, and great variety. Very fast delivery, with excellent packaging ensuring that the food was kept frozen and fresh, even overnight.

Can’t wait to go again with these guys. They only do one thing but they do it with style!

July 18, 2024
Rated 1 out of 5 stars

Terrible service

Terrible service. Order arrived battered and the product were warm. Rude and blunt lady on the phone who offered me a voucher which is cheeky as I won't be ordering again!

July 8, 2024
Unprompted review
Rated 3 out of 5 stars

Wanted to try these for a while.

Bit disappointed with these. We bought a few different types of sausage but was not overly impressed with any of them. The skin was extremely tough and chewy, we grilled them so maybe if we boiled, put them in oven or fried them it would have improved and softened the casing. Rather expensive also. Probably just not to our liking. Will probably give what we have away or use them up on a family and friends BBQ. Expensive mistake on our part.

July 10, 2024
Rated 5 out of 5 stars

Peter Perfect

The Sausage Man
Their products are of the highest quality, easy to order, well packaged and always delivered on time. 10/10

July 9, 2024
Rated 2 out of 5 stars

Poor….

Although the food products are excellent errors on the delivery were multiple:
Missing items
Refunds on missing items incorrect

All in all customer service leaves a lot to be desired and will result in no further orders being made.

July 8, 2024
The Sausage Man logo

Reply from The Sausage Man

Dear Jane,

Thank you for taking the time to share your feedback. While we are pleased to hear that you found our food products excellent, we are disappointed to learn about the issues with your delivery. We pride ourselves on our customer service, and it is disheartening to know that we fell short in your case.

I have looked into the matter and can see that, unfortunately, you were credited the incorrect amount for the rolls and that some sausages were missing from your order. We addressed this internally with our team as this is not the level of service we strive to achieve. We promptly issued you a refund and sent the missing sausages on a next-day service.

I sincerely apologise for the inconvenience and hope that you may reconsider using us again in the future. We are committed to providing a better experience for our customers and would appreciate the opportunity to make it right.

Best regards,
The Sausage Man Team

Rated 5 out of 5 stars

Really impressed with the packaging as…

Really impressed with the packaging as they were frozen solid on arrival, really nice sausages best hot dogs I’ve ever had

July 8, 2024
The Sausage Man logo

Reply from The Sausage Man

Dear Rob,

Thank you for your fantastic review! We're thrilled to hear that you were impressed with our packaging and that the sausages arrived frozen solid. It's wonderful to know you enjoyed them and found them to be the best hot dogs you've ever had.

We look forward to serving you again soon!

Best regards,
The Sausage Man Team

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