Scala support has been awesome! We are migrating from another cPanel based host to Scala sPanel. We are self managed so no free migration. Support was very helpful with some SSH commands when w... See more
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Review summary
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Just signed up with Scala Hosting. I've had an extensive Pre-Sales Chat and two Support Chats so far. Their techs quickly answered questions and troubleshot a glitch. Scala Hosting's custom Spanel... See more
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I have moved from another hosting service to scala, everything is great, smooth, fast. Besides that, I recently had an issues with some sort of plug-in problem, website had serious error and can no... See more
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No matter how small or complicated the issue may be, their chat support team is hands down the best. Responds back in a timely manner, helps you solve problems, and looks into ones that can't be solve... See more
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Company details
- Web Hosting Company
- Business to Business Service
- Cloud Computing Service
- e-Commerce Service
- e-Commerce Solution Provider
- Email Service Provider
About ScalaHosting
Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
- Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
- Free and effortless migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
- Unconditional anytime money back guarantee - just to show you how certain we are about the quality of our services
- 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
- We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest EPYC and Intel Xeon Gold 6444Y processors across all our cloud clusters, you can expect nothing but lightning-fast website performance
- Ecommerce-ready Managed Cloud hosting - There’s a reason why ScalaHosting is the exclusive hosting provider for OpenCart! Find us on their homepage.
- Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
- Joomla exclusive VPS provider - endorsed by Joomla's founder, Brian Teeman
ScalaHosting
Written by the company
Anytime unconditional moneyback guarantee. Free and effortless site and account migration.
Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
ScalaHosting will migrate all your websites from any platform and server at no extra cost and will verify if all migrated websites function correctly on the new server. The only thing you need to do is provide the login details to your previous hosting server.
Contact info
1999 Bryan St #900, 75201, Dallas, United States
- +1 (503) 893-4279
- affiliate@scalahosting.com
- www.scalahosting.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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I am new to all of this
I am new to all of this. My journey has been packed with learning everything and spending money, as I try to build something very important to a massive community. I am trying to build something that i believe in. It's not just important for the community that i wish to surve honorably, but it's important to me too. S Panel has been amazing. Any questions that I have are met with a rapid response. And i am shocked by the Supreme customer service that I receive time after time. Mike helped me today. Thank you Mike. I look forward to doing business with a host manager that's as quick with my hosting configurations as it is with aiding me with whatever I need help with. Thank you scala hosting. Thank you s panel. And thank you mike. Your customer Brandon Donald.
March 2, 2026
Unprompted review
Reply from ScalaHosting
Hi Brandon,
Thank you for taking the time to share your story. It truly means a lot to us to hear about the passion and dedication behind the project you’re building for your community. We’re honored that ScalaHosting and SPanel can play a small role in supporting something that is clearly so meaningful to you.
Starting a new journey in web development and online projects can come with many challenges, so we’re glad to know that our platform and team have been able to assist you along the way. Your kind words about our support mean a great deal, and we’ll be sure to share your appreciation with Mike as well.
We sincerely value your trust and are here to help whenever you need guidance as your project continues to grow.
Warm regards,
Gabriella
Excellent Web Hosting Provider
Excellent hosting. A bit pricey but you get your money's worth. Very fast hosting, excellent customer service. All problems are usually dealt with very fast. One very happy customer here
February 28, 2026
Reply from ScalaHosting
Hi Seyi,
Thank you for taking the time to share your thoughts about ScalaHosting. We’re truly pleased to know that our platform and team have delivered the level of performance and assistance you were looking for.
Your note about the value you receive from our services means a lot to us. We work hard to provide dependable infrastructure along with attentive support whenever help is needed.
We sincerely appreciate your trust and are glad to have you with us. Thank you for being part of the ScalaHosting community.
Warm regards,
Gabriella
Everything
Everything
I want too play Minecraft as the new addon of invincible
February 26, 2026
Unprompted review
Reply from ScalaHosting
Hi Amaka,
Thank you for taking the time to leave a review. We appreciate you choosing ScalaHosting and sharing your thoughts with us.
We value your support and look forward to continuing to assist you.
Warm regards,
Gabriella
Great support on first contact
February 20, 2026
Reply from ScalaHosting
Hi,
Thank you for taking a moment to share your experience with ScalaHosting. We’re glad to know that our team was able to assist you right away and address your request during the initial interaction.
Providing prompt and effective help is something we strive for, and your feedback encourages us to keep delivering that level of care.
We appreciate your trust and look forward to assisting you again whenever you need us.
Warm regards,
Gabriella
Speedy and knowledgeable support
Speedy and knowledgeable support. My issue was resolved in a matter of minutes and with only one contact.
February 17, 2026
Reply from ScalaHosting
Hi Bruno,
Thank you for sharing your experience with ScalaHosting. We’re pleased to hear that your request was handled promptly and that our team was able to resolve the matter during your first interaction.
Providing clear guidance and efficient assistance is something we strive for every day, so it’s encouraging to know this approach made a positive difference for you.
We truly appreciate your trust and look forward to assisting you whenever you need us.
Warm regards,
Gabriella
My best decision ever to change to Scalahosting ...
I've been a VPS customer with Scalahosting for about six months now – and I'm absolutely satisfied, as always. I receive immediate and excellent support, information, and service at any time of day or night. I was previously with about ten other ISPs, but always found reasons to switch. Finally, six months ago, I switched to Scalahosting. Seriously: This was the best decision of my career as a developer and operator of platforms with over 2.4 billion page requests per year. And: Every service is perfectly affordable, and the employees are worth their weight in gold! Thank you, thank you, thank you!
February 20, 2026
Reply from ScalaHosting
Hi Tom,
Thank you for taking the time to share such thoughtful feedback. It truly means a great deal to us that after working with many providers in the past, you chose ScalaHosting and that your experience during the last six months has met your expectations.
We’re especially grateful for your kind words about our team. Providing attentive assistance and clear guidance at any hour is something we care deeply about, and it’s rewarding to know that our efforts have supported your work managing platforms with such significant traffic.
Your trust and enthusiasm are sincerely appreciated, and we’re honored to be part of your journey moving forward.
Warm regards,
Gabriella
Prompt and Effective Technical Support
What we experienced with their technical support was quick and well-communicated service.
February 16, 2026
Reply from ScalaHosting
Hi,
Thank you for taking the time to share your experience with ScalaHosting. We’re very pleased to hear that our technical team assisted you promptly and kept communication clear throughout the process.
Providing timely responses along with transparent and easy-to-follow guidance is something we truly value. Your feedback reassures us that we’re delivering the level of care our customers expect.
We appreciate your trust and look forward to supporting you whenever you need us.
Warm regards
Gabriella
Moving to a new hosting provider is…
Moving to a new hosting provider is often a stressful leap of faith, but switching to ScalaHosting has been one of the most rewarding decisions for our digital infrastructure. If you are on the fence about migrating, let this be the sign you need: it has been a truly stellar decision from day one.
Moving to a new hosting provider is often a stressful leap of faith, but looking back, the decision we made alongside our CEO to migrate to ScalaHosting has proven to be one of the best strategic moves we have ever made. After being with them for almost four years, I can say with total confidence that the experience hasn't just remained consistent—it has actually gotten better over time.
A Seamless Transition & World-Class Tech
The initial move was handled with such precision and ease that it immediately set the tone for what has been a high-caliber partnership. While many providers offer "support," ScalaHosting provides a team of highly capable experts who deliver world-class assistance. Whether it’s navigating their proprietary SPanel or optimizing server performance, their technical proficiency is evident in every interaction. They don't just "fix" things; they understand the nuances of hosting and provide solutions that are both scalable and robust.
Support That Actually Cares
The standout feature of the ScalaHosting experience is, without a doubt, the human element. In an industry where you often feel like just another ticket number, their support team has consistently given me the impression that our service and relationship are genuinely valued.
Responsiveness: Their team is incredibly quick to respond. There is no endless waiting in queues or talking to "level one" bots. You get through to knowledgeable people right away.
Depth of Assistance: The level of support we receive has been nothing short of great. They go above and beyond to ensure that even complex issues are resolved thoroughly.
A Valued Partnership: Every interaction feels less like a transaction and more like a collaboration. They treat our uptime and performance with the same urgency as we do.
Final Verdict
The peace of mind that comes with knowing a capable, responsive team is watching your back is invaluable. ScalaHosting has proven that they aren't just a service provider; they are a premium partner dedicated to excellence. The reliability of their infrastructure, combined with the exceptional level of technical support, makes them a frontrunner in the hosting world.
We couldn't be happier with our move—choosing ScalaHosting was, and continues to be, a brilliant decision.
February 12, 2025
Unprompted review
Reply from ScalaHosting
Hi Jason,
Thank you for taking the time to share such a detailed reflection on your experience with ScalaHosting. It truly means a lot to us that your decision to migrate has continued to prove valuable over the past four years.
We’re very pleased that the transition process met your expectations from the start and that our team has consistently provided knowledgeable and thoughtful assistance. Our goal is not only to address issues, but to support our clients in a way that strengthens their infrastructure over the long term.
Your recognition of the partnership aspect is especially meaningful. We genuinely care about our clients’ performance and stability, and we’re grateful to be considered a trusted collaborator in your digital growth.
Thank you again for your confidence in ScalaHosting.
Warm regards
Gabriella
Reply from ScalaHosting
Hi George,
Thank you for taking a moment to share your experience. We’re very pleased to hear that your issue was resolved promptly and correctly from the start. Providing timely and accurate assistance is something we continuously aim for, and it’s rewarding to know it made a difference for you.
We appreciate your trust in ScalaHosting and remain at your service whenever you need us.
warm regards
Gabriella
Perfect as always
February 7, 2026
Reply from ScalaHosting
Hi,
Thank you for your continued support. I truly appreciate you taking the time to share your feedback and for your ongoing confidence in ScalaHosting's services. Knowing that we continue to meet your expectations means a great deal to me and to the entire team.
If there is ever anything you need, please don’t hesitate to reach out.
Warm regards,
Gabriella
Great service and fast response from…
Great service and fast response from Scalahosting. Thanks for the excellent support. Thanks, Jordon.
February 4, 2026
Reply from ScalaHosting
Hi Jade,
Thank you for taking the time to share your feedback. I truly appreciate you choosing ScalaHosting and I’m pleased to know that our team was able to assist you promptly and effectively. Your comments mean a lot and encourage us to keep delivering the level of care our clients deserve.
Warm regards,
Gabriella
Scalahosting great service
excellent service always and great attention from all the staff
January 23, 2026
Reply from ScalaHosting
Hi Gustavo,
Thank you very much for sharing your experience. I’m pleased to know that the assistance you’ve received has been consistent and that our team’s approach has met your expectations. We truly value the trust you place in ScalaHosting and remain committed to providing dependable support whenever you need it.
Warm regards,
Gabriella
Absolutely the best support in the…
Absolutely the best support in the industry hands down. Many thanks !
January 22, 2026
Reply from ScalaHosting
Hi Roger,
Thank you for taking the time to share your feedback. I truly appreciate your kind words and am glad to know that your interactions with our team left such a positive impression. Providing dependable assistance whenever it’s needed is something we at ScalaHosting take seriously, and it’s rewarding to hear that it has made a difference for you.
Warm regards,
Gabriella
Great company
Great company, The VPS was fast, very fast, Chat was faster and solution is the fastest!! Expensive but top class.
January 15, 2026
Reply from ScalaHosting
Hi,
Thank you for your feedback. I’m pleased to know that the VPS performance and our live chat assistance delivered quick and effective results when you needed them. Providing timely support and a smooth experience is always a priority for all of us.
I also appreciate your note regarding pricing and value your honesty. Your trust in ScalaHosting truly means a lot to us.
Warm regards,
Gabriella
New VPS cPanel to sPanel
Scala support has been awesome!
We are migrating from another cPanel based host to Scala sPanel.
We are self managed so no free migration.
Support was very helpful with some SSH commands when we got stuck.
If you're lucky enough to get Mike via chat, you're all set. Mike = instant resolution.
It's only been a couple weeks but from what I've seen so far, I can highly recommend Scala
January 12, 2026
Reply from ScalaHosting
Hi Mark,
Thank you for taking the time to share your experience with us. I’m glad to hear that your move from a cPanel-based environment to sPanel has been progressing smoothly, even with a self-managed setup. It’s great to know our team was able to assist you with the SSH commands when you needed guidance.
I’ll be sure to pass along your kind words to Mike as well - it’s always encouraging for our team to know their efforts are making a difference. I appreciate your trust so early in the process, and I’m pleased that your first impressions with ScalaHosting have been positive.
We’re here whenever you need us as you continue settling in.
Warm regards,
Gabriella
Working with Scala Hosting
My experience with Scala Hosting has been excellent. I’m especially impressed with your customer support, which is fast, knowledgeable, and always willing to help whenever I need assistance. The platform itself is also very user friendly, making it easy for me to manage my websites without unnecessary complexity. Overall, I find it to be a reliable service that combines great support with a well designed and intuitive system.
January 11, 2026
Unprompted review
Reply from ScalaHosting
Hi Andreas,
Thank you for taking the time to share your experience. I’m truly pleased to hear that our team has been there for you whenever assistance was needed and that the platform has made managing your websites a smooth process. Knowing that our approach helps reduce unnecessary complications is very encouraging for all of us at ScalaHosting.
Your trust in our services means a lot, and feedback like yours motivates us to keep refining both our support and our platform so ScalaHosting can continue meeting your expectations over the long term.
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Paiwand,
Thank you very much for your kind feedback. I’m glad to know that our team was able to assist you promptly and provide the guidance you needed. Delivering attentive and effective assistance is something we at ScalaHosting truly value, and it’s great to see that reflected in your experience.
If you ever need anything in the future, please don’t hesitate to reach out. We'll be happy to help.
Warm regards,
Gabriella
Excellent service
I have moved from another hosting service to scala, everything is great, smooth, fast.
Besides that, I recently had an issues with some sort of plug-in problem, website had serious error and can no longer visit. The scala team (Tray, thanks again) answered in less than 5 seconds and help me locate the problem in less than 30 seconds, and magically, fix the issue in another 30 seconds.
No more need to say here, five star service.
Best money I spent in year 2025
December 20, 2025
Reply from ScalaHosting
Hi JD,
Thank you for taking the time to share your experience after moving your website to ScalaHosting. I’m very pleased to hear that the transition went well and that everything has been running as expected since then.
I especially appreciate you mentioning your recent issue and Tray’s involvement. Moments like these are exactly why our team is here-to step in quickly, identify what’s causing the trouble, and get things back on track without unnecessary delay. I’ll be sure to pass your kind words along to Tray.
Your trust means a great deal to all of us at ScalaHosting, and I’m glad we could make such a positive impact on your experience this year. Please know that we’re always here whenever you need assistance.
Warm regards,
Gabriella
Alex was INCREDIBLY kind
Alex was INCREDIBLY kind, helpful/informative. What else can I say? Scala has been a wonderful web host and the customer service has always been SUPERB. Cannot recommend Scala enough (and I've been with them for many years now)
December 13, 2025
Unprompted review
Reply from ScalaHosting
Hello,
Thank you for taking the time to share your experience. I’m very pleased to hear that Alex made such a positive impression and that the assistance you’ve received over the years has consistently met your expectations. Long-term relationships like yours mean a great deal to us, and it’s wonderful to know that our team continues to support you in a way that truly matters.
Your recommendation is sincerely appreciated, and we're grateful for your continued trust in ScalaHosting.
Warm regards,
Gabriella
Amazing
Amazing, incredible 24/7 support! No matter when you log in, there will always be someone there to help you. This is important for a beginner like me. By joining ScalaHosting, I feel like I can do everything on the server. Also, the speed of my sites has skyrocketed! I really have no words to thank them for! You have to try it to see for yourself :)
December 13, 2025
Reply from ScalaHosting
Hello,
Thank you for your kind feedback. I’m very glad to hear that having access to help at any time has made managing your server easier and more comfortable, especially as you’re gaining experience. It’s also great to know that your websites are now running noticeably better.
I truly appreciate your trust in ScalaHosting and your recommendation.
Warm regards,
Gabriella
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