Scala support has been awesome! We are migrating from another cPanel based host to Scala sPanel. We are self managed so no free migration. Support was very helpful with some SSH commands when w... See more
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Just signed up with Scala Hosting. I've had an extensive Pre-Sales Chat and two Support Chats so far. Their techs quickly answered questions and troubleshot a glitch. Scala Hosting's custom Spanel... See more
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I have moved from another hosting service to scala, everything is great, smooth, fast. Besides that, I recently had an issues with some sort of plug-in problem, website had serious error and can no... See more
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No matter how small or complicated the issue may be, their chat support team is hands down the best. Responds back in a timely manner, helps you solve problems, and looks into ones that can't be solve... See more
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Company details
- Web Hosting Company
- Business to Business Service
- Cloud Computing Service
- e-Commerce Service
- e-Commerce Solution Provider
- Email Service Provider
About ScalaHosting
Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
- Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
- Free and effortless migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
- Unconditional anytime money back guarantee - just to show you how certain we are about the quality of our services
- 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
- We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest EPYC and Intel Xeon Gold 6444Y processors across all our cloud clusters, you can expect nothing but lightning-fast website performance
- Ecommerce-ready Managed Cloud hosting - There’s a reason why ScalaHosting is the exclusive hosting provider for OpenCart! Find us on their homepage.
- Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
- Joomla exclusive VPS provider - endorsed by Joomla's founder, Brian Teeman
ScalaHosting
Written by the company
Anytime unconditional moneyback guarantee. Free and effortless site and account migration.
Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
ScalaHosting will migrate all your websites from any platform and server at no extra cost and will verify if all migrated websites function correctly on the new server. The only thing you need to do is provide the login details to your previous hosting server.
Contact info
1999 Bryan St #900, 75201, Dallas, United States
- +1 (503) 893-4279
- affiliate@scalahosting.com
- www.scalahosting.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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The support I received was exceptional
The support I received was exceptional. The responses were consistently respectful and genuinely helpful. What truly stood out was that the technician took the time to actually look at my site to diagnose the specific problem, rather than just checking the server. This insightful approach saved me a major headache, for which I'm super appreciative. Always great service!
October 9, 2025
Unprompted review
Reply from ScalaHosting
Hi Alejandro,
Thank you so much for sharing your experience with ScalaHosting - your kind words mean a lot. I’m really glad to hear that our team’s approach made a difference and that the issue was resolved efficiently. We always try to look beyond the surface and fully understand what’s happening so we can provide the most effective solution possible.
It’s wonderful to know that this level of care came through in your interaction. I’ll make sure to share your feedback with the technician who assisted you - they’ll be so pleased to know their effort was appreciated.
Warm regards,
Gabriella
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Hosting and Support!
I was previously a GoDaddy VPS user, but over time their prices became unreasonable and their technical support was not very helpful—especially for users like me who aren’t extremely tech-savvy. I tried several other hosting providers, but none really stood out until I discovered ScalaHosting.
At first glance, most VPS options look the same to an average user. But once you experience ScalaHosting’s service, you’ll immediately see the difference. Their support team is second to none—they are incredibly knowledgeable, responsive, and genuinely helpful. Every time I’ve needed help, I’ve been able to reach a real human within a minute, and the issue is handled efficiently without being transferred around or getting generic answers.
ScalaHosting makes me feel like a truly valued customer. They not only provide free SSL certificates and server-side assistance to ensure everything runs smoothly, but they also go the extra mile to make sure their clients succeed. Their Cloud VPS hosting has been rock solid, and their self-developed SPanel is easy to use and included for free—no need to pay extra for a cPanel license like with most other providers.
Even though I’m not an expert in web server maintenance, I can fully trust ScalaHosting’s team to take care of things. Their professionalism, efficiency, and genuine care for customers make them worth every penny. Honestly, I wish they had a tipping option so I could show my appreciation to their amazing support team!
If you’re looking for a reliable VPS hosting provider with top-tier customer service, go with ScalaHosting—you’ll be amazed!
November 11, 2025
Unprompted review
Reply from ScalaHosting
Hi Eric,
Thank you for taking the time to share such a thoughtful and detailed experience. I’m delighted to hear that ScalaHosting has met your expectations after your journey with other providers, and that our team’s approach has made such a positive difference for you.
We take great pride in offering not only dependable VPS hosting but also genuine, human support you can count on whenever you need it. It’s wonderful to know that our SPanel and hands-on assistance have helped make things easier and more efficient for you.
I’ll be sure to pass along your kind words to the team - they’ll be thrilled to know their effort and care are so appreciated. Thank you for trusting us with your projects and for being part of the ScalaHosting family.
Warm regards,
Gabriella
Alexis patience with me and his…
Alexis patience with me and his knowledge
November 10, 2025
Unprompted review
Reply from ScalaHosting
Hi Theodora,
Thank you for taking a moment to share your feedback! I’m really glad to hear that Alex was able to guide you so well and make the process smoother for you. We at ScalaHosting always aim to provide support that’s not only efficient but also understanding, so it’s wonderful to know that came through in your experience.
I’ll be sure to share your kind words with Alex - he’ll be delighted to know his efforts made a difference.
Warm regards,
Gabriella
I host Afrimasterweb.com with…
I host Afrimasterweb.com with ScalaHosting, and honestly, their customer service is top of the top! The support team is always available, very fast, and extremely professional. They don’t just solve problems — they assist you step by step until everything works perfectly.
The hosting performance is excellent, with great speed, security, and reliability. I truly appreciate how dedicated and friendly their support agents are. ScalaHosting has proven to be one of the best hosting providers I’ve ever used.
Highly recommended to anyone who values quality and peace of mind!
November 7, 2025
Unprompted review
Reply from ScalaHosting
Hi,
Thank you so much for sharing your experience and for trusting us with Afrimasterweb.com! It truly means a lot to know that our team has been there for you whenever you’ve needed assistance and that you’ve found ScalaHosting's hosting environment dependable for your projects. We take great pride in providing both a smooth technical experience and genuine, ongoing support, so your words really resonate with our mission.
I’m grateful for your kind recommendation and thrilled to know we’ve earned your confidence. We’ll keep doing our best to maintain the standard you’ve come to expect from us.
Warm regards,
Gabriella
Cool Hosting
I see that the hosting is good just because of the 60% discount
November 5, 2025
Unprompted review
Reply from ScalaHosting
Hi,
Thank you for taking a moment to share your thoughts! I’m glad to hear that our current offer caught your attention - we always aim to make our services as accessible and worthwhile as possible. I hope that as you continue using ScalaHosting's platform, you’ll find that the performance and support also bring long-term value beyond the initial discount.
If you ever need a hand or have any feedback as you explore further, please don’t hesitate to reach out, we're always happy to help.
Warm regards,
Gabriella
excellent support
1. The support is on time
2. experienced technical team
3. Support responds in less than 2 minutes
November 4, 2025
Reply from ScalaHosting
Hi Dagem,
I’m so glad to hear that our team has been responsive and able to assist you promptly. We always aim to combine quick replies with solid technical expertise, so it’s wonderful to know that this has come through in your interactions with us.
Your feedback truly means a lot to all of us at ScalaHosting! It keeps us motivated to maintain the same level of care and attention every time you need assistance.
Warm regards,
Gabriella
Appreciated response from Ivo K
Appreciated response from Ivo K, a technical support member from scalahosting. I was having some major issues on my website. He checked and fixed the missing dependencies very quickly. Thank you Ivo.
November 1, 2025
Reply from ScalaHosting
Hi Ritik,
Thank you so much for sharing your feedback! I’m really happy to hear that Ivo was able to step in and sort things out for you so efficiently. He always takes great care in troubleshooting and making sure everything is back on track as quickly as possible.
It’s wonderful to know that your website is running smoothly again. We truly appreciate your trust in ScalaHosting.
Warm regards,
Gabriella
Happy new customer
New to Scala hosting and quite happy. Implementing a Moodle site on a tight schedule. Support has been excellent. Price is very affordable.
October 30, 2025
Reply from ScalaHosting
Hi Frank,
Thank you for taking the time to share your experience! I’m really glad to hear that your first impression has been so positive and that our team could assist you as you set up your Moodle site, especially on a tight timeline. We know how important it is for everything to run smoothly when you’re under pressure.
It’s great to have you with us, and I hope your project continues to develop successfully with ScalaHosting as your hosting partner.
Warm regards,
Gabriella
Best solution if you want support on your server
I came from Godaddy after 10 years since service was declining and was looking for price, speed, and support. My litmus test was if someone would fix a corrupted htaccess file for me because it's technically outside of 'server support' and requires a desire to help poor fools such as myself. I looked into the top 10 hosting providers based on price, speed, and support parameters, then narrowed it down to the top 3. I put test sites on Ultahost and Hostinger and both of them had problems. Ultahost support was very dismissive (and even insulting) and Hostinger, a company I used to love, had no options for CDNs (cloudflare if I remember correctly) which put a recaptcha on the site. If I wanted to get rid of that I would need a plan that took them off the price/service leadership table. And since I don't want any of googly's stuff on my site and you shouldn't either, I went with Scala.
I've been with them for a year now and I've only encountered one person who wouldn't help me with something I couldn't do (it was server-side), but then I asked for someone else and someone from a higher tier responded. I've ultimately never been disappointed and am actually.. thankful.. for them—which is not a sentiment I feel a lot in the business world.
Summary: Super super A++
Dear Scala: Every hosting provider that gets big enough starts 'optimizing' their service out as they try to maximize profit, but your service is why we love you. Never change
October 27, 2025
Unprompted review
Reply from ScalaHosting
Hi John,
I can’t thank you enough for taking the time to share your experience and for trusting us after so many years with another provider. I completely understand how important it is to find a host that not only delivers strong performance but also genuinely cares when you need a hand, even with tasks that fall a little outside the usual scope.
It’s wonderful to hear that our team has been there for you when it mattered most, and your kind words about our approach and values mean a lot. We at ScalaHosting take pride in keeping things personal and reliable, and I promise that our commitment to genuine, people-first support will always remain the heart of what we do.
Warm regards,
Gabriella
Solved my email problem easily
October 26, 2025
Reply from ScalaHosting
Hi Kit,
I’m really glad to hear your email issue was sorted out without any hassle. It’s always our goal to make sure things are resolved smoothly so you can get back to what matters most. Thank you for sharing your positive experience with ScalaHosting!
Warm regards,
Gabriella
Fast and acurate chat support answer
I've asked an API related problem to Dimitar and got a fast and acurate answer, is my first time with this panel and until now support experience was very good and fast, Im hope to still receiving this kind of support in the future to migrate all my cpanel accounts to spanel.
October 26, 2025
Reply from ScalaHosting
Hi Luis,
Thank you for taking the time to share your feedback! I’m really glad to hear that Dimitar was able to assist you promptly with your API question. It’s great to know your first experience with SPanel has been a smooth one. We’ll be right here to support you every step of the way when you’re ready to migrate your cPanel accounts — our team will make sure the process is seamless.
Warm regards,
Gabriella
World-class
World-class, fast HUMAN tech-support. I'm highly satisfied trusting my website to Scala.
October 24, 2025
Reply from ScalaHosting
Hi Akiva,
Thank you so much for your kind words! It truly means a lot to know that you feel confident hosting your website with us. We put great care into making sure every client receives real, hands-on support from our team, so hearing that this has made a difference for you is incredibly rewarding. Thank you for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
Custom tech support, no template answers.
I’m hosting a WordPress magazine that’s kind of big (about 10GB with 263k inodes and 5–7k visits per month). I started having some resource usage issues, and the Scala support team gave me an honest suggestion about what I needed to upgrade in CPU and RAM to improve page speed. They also helped me fix an error caused by a cache plugin that was messing with the site.
What I really like is that sometimes, like in this case, they help me beyond what they’re actually required to do. Because of that, Scala stands above many other hosting companies. I’ve seen good tech support before, but Scala is definitely a few steps higher.
This is a very honest review and I'm not receiving any kind of discount or gift, neither I'm expecting one for recommending Scala services. In 2010 I was looking where to host my websites when I started my business and somewhere in a forum I've read about Scala and 15 years later I'm still with them.
October 14, 2025
Reply from ScalaHosting
Hi Alex,
Reading your review truly made my day — thank you so much for taking the time to share your story and for trusting us with your WordPress magazine for all these years. It’s wonderful to know that our team’s guidance and hands-on assistance have made a difference, especially with resource optimization and those tricky plugin issues.
We at ScalaHosting always strive to be more than just a hosting provider - to genuinely support our clients’ projects and growth - and your words reaffirm why that matters so much. It’s an honor to have been part of your journey since 2010, and we look forward to continuing to support you for many more years to come.
Warm regards,
Gabriella
Good and practical hosting
The problem previously reported with the Litespeed cache has been resolved, and I was offered generous compensation as an apology.
So Scalahosting remains a very good hosting provider, reliable, attentive to customers, and very convenient for managing needs, with the ability to increase or reduce cores, memory, or disk space as needed.
October 11, 2025
Unprompted review
Reply from ScalaHosting
Hello Dominique,
Please accept our sincere apologies for the inconvenience caused.
After reviewing your case, we confirmed that during a server migration on September 5, 2025, your setup was unintentionally switched from LiteSpeed Enterprise to Apache because the LiteSpeed license wasn’t re-applied immediately. This also caused SPanel to display LiteSpeed as active by mistake.
Once identified, our team promptly reinstalled LiteSpeed Enterprise, restored your full configuration, and resolved the issue within about 2.5 hours. As a small apology, we’ve extended your subscription by three months.
We’ve also implemented new safeguards to ensure all future migrations automatically verify licenses and notify clients of any configuration changes.
Thank you for giving us the opportunity to work on your case and resolve it to your satisfaction. We truly appreciate your patience, understanding, and continued trust in ScalaHosting.
Warm regards,
Gabriella
technical support
the 24/7 expert support is a super important factor you should take into consideration when picking a web hosting service as a new developer. they have helped me countless times when i’ve encountered issues.
October 9, 2025
Reply from ScalaHosting
Hi Dimitris,
Thank you so much for taking the time to share your experience! I completely agree - having dependable support around the clock can make a huge difference, especially when you’re just starting out as a developer. I’m really glad to hear our team has been there for you whenever you needed a hand.
We’ll always do our best to make sure you feel supported and confident as you continue building and growing your projects.
Thank you for your trust and for choosing ScalaHosting!
Warm regards,
Gabriella
I had problems publishing my website…
I had problems publishing my website created on Canva, and Antonio was really helpful. He explained clearly what needed to be done, and helped me do it. He also discoved that while my site had been moved over from GoDaddy, my name never was, so he fixed that too. I do have to wait 24-48 hours, but at least I am moving in the right direction...finally
September 30, 2025
Reply from ScalaHosting
Hi Trisha,
Thank you for sharing your experience with ScalaHosting. I’m so glad to hear Antonio was able to guide you step by step and make the process less stressful. It’s wonderful that he not only helped you with the Canva publishing issue but also noticed the domain situation and took care of that for you. Sometimes these little details can cause delays, but I’m happy to know everything is now aligned and moving forward. I truly appreciate your patience, and I’m confident things will fall into place smoothly after the short DNS propagation wait.
Warm regards,
Gabriella
after 10 Months of ScalaHosting
after 10 Months of ScalaHosting
im using the entrly cloud
its Have a 2 Core CPU its real CPu not shared
and 2 gig of ram its very fast the webiste of mine can handle 30 plugin 5 of them are very heavy
-Woocommerce
-Elementor pro
-Local delivery Drvier for woocommerce
-Digits
-Lpac location picker at checkout
thanks to the NVME storage and latest AMD cpu
also they have smoth spanel beter than vanila spanael
September 26, 2025
Reply from ScalaHosting
Hi Abdelaziz,
Thank you for sharing your detailed experience after these 10 months with us. It’s great to hear that your setup is running smoothly, even with the heavier plugins you’re using, and that the combination of NVMe storage and the latest AMD processors is making a real difference for your website’s performance. I’m also glad to know that SPanel has been a helpful tool in making things more straightforward for you. Your insights mean a lot, and we at ScalaHosting truly appreciate the time you took to share them.
Warm regards,
Gabriella
ScalaHosting great! Been with them just a few months
Seamless migration from previous host, SPanel is user friendly as is the VPS "home screen".
The service whether through live chat or ticket is excellent - helpful and fast in resolving any issues
September 25, 2025
Reply from ScalaHosting
Hi Dennis,
I’m so pleased to hear that your migration went smoothly and that you’re finding SPanel and the VPS interface easy to work with. It’s wonderful to know that both our live chat and ticket support have been able to assist you in a way that meets your needs. Your feedback reassures us that we’re on the right track in making the whole experience more straightforward and worry-free for all ScalaHosting customers.
Warm regards,
Gabriella
Support is prompt
Support is prompt, and the staff are both polite and knowledgeable.
September 25, 2025
Reply from ScalaHosting
Hi,
Thank you for your kind words. I’m so glad to hear that our team has been able to assist you in a timely and professional way. It’s always rewarding to know that the effort we at ScalaHosting put into being both attentive and clear is making a difference for you.
Warm regards,
Gabriella
Probably the best customer service aviable
The overall experience was almost perfect, but in some respects it could be improved even further, especially in terms of the panel and configuration, as well as putting oneself in the customer's shoes and thinking for the customers themselves.
September 25, 2025
Reply from ScalaHosting
Hi Mario,
Thank you for taking the time to share such balanced feedback. I’m glad to hear your overall experience has been a strong one, and I also appreciate your perspective on areas where we can do better. Insights like yours help us continue improving our panel and configuration while keeping the customer’s view at the heart of what we do.
Warm regards,
Gabriella
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