Incredible customer service. Very responsive, communicative, intelligent and capable. They get things taken care of quickly and easily. WAY better than the hosting service I have been using for the pa... See more
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Scala support has been awesome! We are migrating from another cPanel based host to Scala sPanel. We are self managed so no free migration. Support was very helpful with some SSH commands when w... See more
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I have moved from another hosting service to scala, everything is great, smooth, fast. Besides that, I recently had an issues with some sort of plug-in problem, website had serious error and can no... See more
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Just signed up with Scala Hosting. I've had an extensive Pre-Sales Chat and two Support Chats so far. Their techs quickly answered questions and troubleshot a glitch. Scala Hosting's custom Spanel... See more
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Company details
- Web Hosting Company
- Business to Business Service
- Cloud Computing Service
- e-Commerce Service
- e-Commerce Solution Provider
- Email Service Provider
About ScalaHosting
Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
- Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
- Free and effortless migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
- Unconditional anytime money back guarantee - just to show you how certain we are about the quality of our services
- 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
- We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest EPYC and Intel Xeon Gold 6444Y processors across all our cloud clusters, you can expect nothing but lightning-fast website performance
- Ecommerce-ready Managed Cloud hosting - There’s a reason why ScalaHosting is the exclusive hosting provider for OpenCart! Find us on their homepage.
- Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
- Joomla exclusive VPS provider - endorsed by Joomla's founder, Brian Teeman
ScalaHosting
Written by the company
Anytime unconditional moneyback guarantee. Free and effortless site and account migration.
Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
ScalaHosting will migrate all your websites from any platform and server at no extra cost and will verify if all migrated websites function correctly on the new server. The only thing you need to do is provide the login details to your previous hosting server.
Contact info
1999 Bryan St #900, 75201, Dallas, United States
- +1 (503) 893-4279
- affiliate@scalahosting.com
- www.scalahosting.com
4.9
Excellent
2K reviews
Asks customers to review
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Reliable Hosting with Expert Support and Easy Scalability
We hosted our first website over 20 years ago and have tried many providers since then. ScalaHosting stands out as the best choice by far. Their customer support is available 24/7, responding quickly and with deep expertise to resolve any issues. Thanks to their use of the latest technology, we were able to scale quickly to a dedicated server as our needs grew. Whether upgrading bandwidth or storage, ScalaHosting handles it effortlessly, allowing us to focus on our business without worrying about downtime or technical limitations. We highly recommend ScalaHosting for anyone looking for reliable, expert hosting with cutting-edge solutions.
July 27, 2025
Reply from ScalaHosting
Hi Tony,
Reading your feedback truly made my day. It means a lot coming from someone with such extensive experience in the industry. I'm so glad to hear that ScalaHosting has been able to support your growth and provide the dependability and flexibility your business needs.
We always aim to make your experience as seamless as possible—whether it’s scaling your resources or stepping in with technical assistance—and I’m thrilled that has come through for you. Thank you for the trust and the strong recommendation.
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Kevin,
Thank you for your kind words! I'm truly happy to hear that your interaction with our team left a good impression. Creating a welcoming and encouraging atmosphere is something we care deeply about at ScalaHosting, so your message means a lot.
If there’s ever anything you need, don’t hesitate to reach out—we’re always here for you.
Warm regards,
Gabriella
Responses were respectful and helpful…
Responses were respectful and helpful and he actually looked at my site and saw the problem not just the server. super appreciated saved me a headache. Always great service.
July 24, 2025
Reply from ScalaHosting
Hi Michelle,
Thank you so much for your thoughtful feedback. I’m really glad to hear that the support you received went beyond the surface and that we were able to identify the issue directly on your site. That kind of care is exactly what we aim for—it means a lot to know it helped you avoid unnecessary frustration.
It’s always a pleasure to support you, and we at ScalaHosting are here whenever you need us.
Warm regards,
Gabriella
The support for adding connections for…
The support for adding connections for email automation outside (in my case now, Kit.com) is SO helpful. It's fast. It works. And you guys are fast.
July 24, 2025
Reply from ScalaHosting
Hi Robert,
Thank you so much for taking the time to share this! I'm really happy to hear that the support team could assist you with the email automation setup through Kit.com. It’s great to know everything is running smoothly on your end and that the assistance you received by ScalaHosting's team was both effective and timely.
We're always here to help make sure things just work for you—whether it's something technical or just a quick question.
Warm regards,
Gabriella
Hands down the best support ever
No matter how small or complicated the issue may be, their chat support team is hands down the best. Responds back in a timely manner, helps you solve problems, and looks into ones that can't be solved quickly - while giving updates as soon as possible. I've had help from multiple people before leaving my review, but some of the names I was able to pull up deserve a mention for their outstanding help; Tony N, Denys, & Dimitar. I don't know if they get a raise or brownie points for having their names mentioned, but they deserve it!!
July 23, 2025
Reply from ScalaHosting
Hi Xavier,
Thank you so much for your thoughtful and generous words. Reading your review truly made my day. I'm so glad to hear that our support team has been there for you consistently, whether the issue was simple or more layered. Tony N, Denys, and Dimitar will be thrilled to know their efforts stood out to you—they genuinely care about making sure every client feels supported and heard.
If you ever need a hand again, you know where to find us. We are here to support you throughout your hosting journey with ScalaHosting!
Warm regards,
Gabriella
SCALA is AMAZING to work with!!
SCALA is AMAZING to work with!!! I am not very computer savvy. My website went down with a configuration issue with CloudFlare. SCALA walked me thru what was needed and they were able to fix the issue in less than 10 minutes. So relieved to get such prompt attention. AND.... even my webmaster (who lives in a different time zone that's why i personally had to contact SCALA myself this time) has also said how very responsive SCALA is... he said they really take care of things. Excellent service!!!!
July 22, 2025
Reply from ScalaHosting
Hi Olesia,
Thank you so much for taking the time to share your experience—it truly means a lot. I’m really glad we were able to guide you through the Cloudflare configuration issue and help get your site back online quickly. It’s completely understandable not to feel tech-savvy, and I’m happy we could offer the kind of step-by-step support you needed in the moment.
It’s also wonderful to hear that your webmaster has had consistently positive interactions with us, too. We always strive to be attentive and dependable no matter who reaches out, and I’m grateful we could be there for you when it counted.
If you ever need help again—day or night—we're just a message away. Thank you for the support and for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Sean,
Thank you so much for sharing this! I’m really happy to hear that Denys was able to sort things out for you so swiftly. It’s always our goal to make sure issues are handled efficiently and with care, and it means a lot to know we made things easier for you.
Thank you for being part of the ScalaHosting community!
Warm regards,
Gabriella
Bozhidar Lyubenov did a great job
Bozhidar Lyubenov did a great job, I had to setup cloud flare integration he supported me really well. his sense of humor was good. I like this man.
July 16, 2025
Reply from ScalaHosting
Hi Aijaz,
Thank you for taking the time to share your experience! I’m really glad to hear Bozhidar was there to assist you with the Cloudflare integration and made the process more enjoyable along the way. It’s always encouraging to know when our team not only solves technical issues but also brings a bit of personality and lightness to the conversation.
I’ll make sure to pass along your kind words to him—he’ll be delighted to hear them. If you need anything in the future, don't hesitate to get in touch. We are here to support you throughout your hosting journey with ScalaHosting!
Warm regards,
Gabriella
Scalahosting support really is awesome
Many of us with websites know that for no obvious reason a software update could break your website. This typically may involve hours on your own and you may even find yourself down rabbit holes without a solution With scalahosting they got your back. No not like most providers requiring you to submit a ticket and hope someone sees it soon since your site is down. No with scalahosting I just clicked Live Chat and talked to a human (no not AI). Tony was polite and helpful and not once did Tony ever make me feel like an idiot. In a short period of time he had my site back up after identifying the issue. I’m glad my production web servers are hosted on scalahosting. I have peace of mind.
July 17, 2025
Reply from ScalaHosting
Hi,
Thank you so much for sharing your experience with ScalaHosting in such a thoughtful and relatable way. I know just how frustrating those moments can be when things suddenly go wrong after an update—and how important it is to feel supported when your site is at stake.
I'm genuinely happy to hear that Tony was able to step in quickly and get everything sorted without adding to the stress. We care deeply about providing real, human support when it's needed most, and it's great to know that this came through clearly in your interaction.
Your peace of mind is exactly what we strive for every day.
Warm regards,
Gabriella
Amazing service!
Amazing informed service. Knew the issue and options and fixed straight away. 5 stars *****
July 16, 2025
Reply from ScalaHosting
Hi,
Thank you so much for your thoughtful feedback! I'm truly glad to hear that your issue was understood and resolved promptly. It's always encouraging to know when our team is able to deliver clear, solution-oriented help right when it’s needed. We always aim to make your experience as smooth and efficient as possible.
If there’s ever anything else we can do for you, please don’t hesitate to reach out. We are here to support you throughout your hosting journey with ScalaHosting!
Warm regards,
Gabriella
Gabriel and all of the other…
Gabriel and all of the other teammembers are an insanely fast and competent support team!
Review based on using Spanel with a VPS for a few months. 👍
July 15, 2025
Reply from ScalaHosting
Hi Nikola,
Thank you so much for your kind words! I'm really happy to hear that Gabriel and the rest of the team were able to assist you so promptly and effectively. It's great to know that your experience with SPanel on a VPS has been smooth over the past few months. We put a lot of care into making sure you feel supported every step of the way.
If there's ever anything more we can do, we're always here for you. Thank you for being part of the ScalaHosting community!
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Rodrigo,
Thank you for taking the time to share your positive experience with ScalaHosting! I’m so glad to hear that our team was able to support you in a way that felt approachable and calm. We always aim to make sure you feel comfortable and well-guided, no matter the issue or question.
If there’s ever anything more we can do, don’t hesitate to reach out.
Warm regards,
Gabriella
Amazing troubleshooting
Amazing troubleshooting. Dimitar has an eagle eye for problems!
July 14, 2025
Reply from ScalaHosting
Hi Brad,
Thank you so much for your kind words! I’m delighted to hear that Dimitar was able to pinpoint the issue so precisely and help you out. He truly takes pride in being thorough, and I’ll make sure your feedback reaches him—it’ll mean a lot.
We’re always here if you need anything down the road. Thank you for choosing ScalaHosting!
Warm regards,
Gabriella
Excellent support
Excellent support, very knowledgeable and addressed my question quickly.
July 13, 2025
Reply from ScalaHosting
Hi Dan,
Thank you so much for taking the time to share your experience. I’m really glad to hear that our team was able to assist you so promptly and that you felt confident in the guidance you received. We always aim to provide not just answers, but clarity and peace of mind.
It’s always a pleasure to support you, and we at ScalaHosting are here whenever you need us.
Warm regards,
Gabriella
Scalahosting continues to impress
I've had Scalahosting for a while now. They continue to impress me with their tremendous customer service. Today I had the pleasure of working with Konstantin. He was thoroughly professional, timely, efficient, and got my issue taken care of immediately. I am SO GLAD I am working with this company.. Best customer service I've deal with in my 30 year + IT Career.
July 12, 2025
Unprompted review
Reply from ScalaHosting
Hi Mark,
Thank you for your thoughtful feedback—it truly made my day. Hearing that you've had such a consistent and reassuring experience with us, especially over a longer period, means the world to me and the entire team.
I'm especially happy to know that Konstantin was able to assist you so effectively. I’ll be sure to pass along your kind words to him. It's incredibly meaningful to know our support stands out, particularly coming from someone with your depth of experience in the IT field.
We're honored to have earned your trust, and I’m so grateful you’re part of the ScalaHosting community.
Warm regards,
Gabriella
Weeks-old problem solved in minutes!
I had been stumped with a connectivity issue preventing me from accessing our web server from home for several weeks. Within just a couple of minutes, Bozhidar Lyubenov was able to resolve the issue for me. It's always a great experience when working directly with a technical support agent that is prompt, polite in manner, able to identify the potential root issue, and is competent to solve the problem.
July 11, 2025
Reply from ScalaHosting
Hi David,
Thank you so much for taking the time to share your experience. I’m really glad to hear that Bozhidar was able to assist you so efficiently after you had been dealing with the issue for such a long time. It’s always our goal to ensure that whenever you reach out, you feel supported, understood, and that your concerns are addressed quickly and thoroughly.
Knowing that Bozhidar’s approach and resolution made a difference for you truly means a lot. Thank you for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
Our team loves the ScalaHosting Tech Support Team!!
Denys and his support team members have been fantastic! They were swift in their response and quickly rectified the underlying code error.
Our team loves the ScalaHosting Tech Support Team!!
July 9, 2025
Reply from ScalaHosting
Hi,
Thank you for your thoughtful review! I’m so glad to hear that Denys and the rest of the support team were able to assist you promptly and get things back on track. It really means a lot to us to know that your team values the effort we put into helping you succeed.
We at ScalaHosting truly appreciate your trust and look forward to continuing to support you.
Warm regards,
Gabriella
Fast, clear, friendly
Very fast response time, very clear answer, friendly and professional. Very inviting to c'mon back if I had more questions later.
July 8, 2025
Reply from ScalaHosting
Hi Tom,
Thank you so much for your kind words! I’m truly glad to hear that you felt supported and welcomed — that’s exactly the experience we strive to provide. Knowing you found the response timely and the explanation easy to follow means a lot to us at ScalaHosting.
Please don’t hesitate to reach out again if you ever have more questions — we’ll be here and happy to help.
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Mohamed,
Thank you for your feedback—it means a lot. I’m really happy to know that you’ve had a positive experience with ScalaHosting's support team. We work hard to be consistent and dependable, and it’s always encouraging to hear when that comes through.
Please don’t hesitate to reach out if there’s anything else we can help with.
Warm regards,
Gabriella
Exceptional Service
The whole team is super responsive and helpful. They helped me work though my email migration needs and I felt completely supported the entire time, despite having very little experience with hosting services prior. Highly, highly recommended.
July 2, 2025
Reply from ScalaHosting
Hi Jackson,
Thank you so much for your kind words. I’m really glad to hear that you felt guided and taken care of during your email migration — especially as someone new to hosting services. It’s always our goal to make things as smooth and stress-free as possible, and I’m happy the team was there for you every step of the way.
We truly appreciate the trust you’ve placed in ScalaHosting and your generous recommendation of our services.
Warm regards,
Gabriella
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