I came across Scamp & Dude via an instagram ad and having had my fingers burnt many times with poor quality products I was skeptical! However the bag I ordered arrived and it was fantastic quality! Re... See more
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Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
62 High Street, Marlow, SL7 1AH, Marlow , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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Absolutely blown away by the first class customer service. Super helpful quick to sort. And love the gorgeous prints and clothing - thank you so much Jacquie

Reply from Scamp & Dude
The customer service ladies are always amazing. Their response times are very quick and they are always able to resolve any queries or handle any requests. I love the clothes; the sweatshirts and hoodies are the softest cotton and the dresses always make me feel amazing

Reply from Scamp & Dude
Love Scamp and Dude!
Ordered a couple of things from them now and always happy.
Normally order online but wanted to check sizing so rang up and spoke to Debbie in customer services who was friendly and super helpful 😊

Reply from Scamp & Dude
Special shout out to Vicky in customer services! I recently ordered the parka as it was on offer over the weekend, I wanted to delay delivery by a few days as I didn’t want it arriving while I was away on holiday. Vicky sorted this for me, ensuring I saved via the offer and the coat arrived on my return. My 6th purchase, always good quality, love the ethos of this company, the charity partnerships they work with and the friendly, reliable service.

Reply from Scamp & Dude
scamp and dude is my favourite clothes shop. delivery always good when buying online. products are great quality and flattering styles. i bought a dress and t shirt recently in brighton store and the assistant was lovely and friendly. the ladies in battersea store were too. please open a store near me in portsmouth!
What can I say! The quality of the clothes is amazing. I love the fit guide on the website so you have an idea on sizing if you want it to be a bit bigger or baggy etc.
I have had so many compliments on the clothes when I have had them on. I live in the tracksuits when I am at home, flying, travelling, they are so comfy. I love what the brand stands for too and I will definitely be buying more 💗⚡
A friend of mine recommended Scamp & Dude to me, hadn't really heard of them but LOVED the items she has been wearing. Visited the Cheshire Oaks outlet and what an experience, so sad to see this is shutting but am planning a visit to the Marlow store for a weekend away. Great choice, great quality, sizing was great, couldn't recommend enough. The staff were also extremely helpful and polite and welcomed me to the duding world! xx
Purchased the leopard print dress. First purchase and likely to be the last. Odd sizing … elastic very tight on sleeves compared to dress size. Material looked cheap and overpriced. Not very flattering ….
Sent two items in error then had to separately deal with return of both.
Had to call customer service 4 days after item was returned to chase refund. Customer service was polite and assured me refund will be processed however 7 days later after return and STILL waiting on refund ! Not ideal.
A lot of hassle and very time consuming.

Reply from Scamp & Dude
I honestly could not fault Scamp and Dude in terms of the quality of their clothing or the customer services if you have an issue. The clothes are well made (sometimes the sizing can be a little generous) but if you have any issue’s whatsoever they are resolved promptly and with no quibble by their excellent customer service team. Buy with confidence and embrace the joy they this clothing brand provides.
I purchased Neon Pink Organic Cotton Quilted Lightning Bolt Oversized Bomber Jacket from Scamp & Dude. I love the quality of the jacket!! 💖 The communication was extremely smooth as well, they answered my questions in minutes via email after my purchase. When it comes to delivery, honestly I was expecting it to take at least a week or two to arrive, considering it was international shipping from the UK to The Netherlands. Surprisingly I was well informed about the delivery schedule, and it took only two days! I am so happy with my purchase.
My first time using this company.
Unfortunately there was an issue with one of my items…
Deb at customer services dealt with the problem swiftly
Thank you
Special mention to Vicky for her excellent customer service ! So helpful when I was trying to find an item out of stock and went over and above! Great communication throughout whole process !
I love the dress that I ordered from Scamp & Dude, it’s very flattering for a lady in her 50’s. I did have an issue with delivery but I cannot thank the customer service team enough for their help and quick response to resolve the problem.
I bought a Sleep Buddy for a family member and I contacted customer service first to ask for some advise and they were absolutely fantastic. Real human feel to this brand and like they care about you as an individual. Thank you so much S&D, keep it up! x
From start to finish Scamp &Dude were fabulous - I ordered a dress but with it arrived wasn't quite right. I opted for a gift card as knew I wanted to order another . Time was against me and after contacting them we agreed to change to a refund and ordered another dress and they refunded the postage
Nothing is too much trouble. The dress was perfect!
Oh my ! First time purchasing from this company… expensive but what lovely quality and fit bought size 12 hoodie and matching cosy joggers.. can’t take them off!
I have bought from Scamp and Dude for last few years. I was disappointed with the Customer Care I received today. I won’t be rushing to buy again from the company. I have lost faith after a pair of joggers I hardly worn material disintegrated. I bought 12 months ago and they wouldn't do anything as the returns and faults are only valid for 6 months. I've spent a lot of money with this company and you are definitely not valued.

Reply from Scamp & Dude
Fantastic customer service from Amy
I had issues with a bag that was brought for my birthday in August last year, it had started to rip on the bottom. Amy was brilliant I decided for a gift card instead of a replacement, sent the bag back and same day gift card issued ☺️
Love S&D the ethos of the company is amazing may long it continue
Contacted customer services as I had missed the expiry of a gift voucher by 2 days through my own error in dates. They extended the voucher by 5 days, allowing me to order. Customer services were prompt in their replies and super attentive.
I have been wearing Scamp & Dude since the start and love the cut and ethos of the brand. Would highly recommend.
First time I have shopped at Scamp & Dude. I bought a beautiful dress. I bought it at Cheshire oaks store and apart from being thrilled with my dress, the staff were amazing. So helpful, polite, wish more shops had this sort of staff.
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