Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more
Company replied
Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more
Company replied
The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more
Company replied
Company details
Scenic insurance
Written by the company
- Motorhome and Camper Van Insurance Specialists
Contact info
United Kingdom
- www.scenicinsurance.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Scenicinsurance
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you experienced efficient service with us!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Scenic
Reply from Scenicinsurance
Thanks for taking the time to leave your review and feedback! We're sorry to hear you haven't received your documents yet.
Please reach out to the team, who will be happy to help.
Kind regards, Kirsty @ Scenic
Good service
Good service . Friendly staff . Competitive rates . I will check out your car insurance in the near future .
July 16, 2026
Reply from Scenicinsurance
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you experienced good service, friendly staff, and competitive rates with us.
It is also wonderful to hear that you are planning to check out our car insurance in the near future! We would love the opportunity to protect your vehicle as well, and we will do our very best to ensure you receive the same great value and friendly service when the time comes.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Scenic
Easy to deal with staff on the phone
July 10, 2026
Reply from Scenicinsurance
Thank you for taking the time to leave a review.
We're delighted to hear that our team made the process straightforward and provided helpful support over the phone. It's great to know you had a positive experience with us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Scenic
Very easy to do and a competitive price.
July 10, 2026
Reply from Scenicinsurance
Thank you for your review!
We're pleased to hear that you found the process easy and that you were happy with the price. We aim to make arranging insurance as simple as possible while offering competitive value for our customers.
We appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Scenic Insurance.
Reply from Scenicinsurance
Thanks for your 5 star review! It's fantastic to hear you found our communication was very good!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Scenic
Large price increase
You were helpful, as problems in our new motorhome forced us to re-insure our old, unsold motorhome for a long trip, and you changed the policy to help.
Less good was that after our trip, I asked to change the policy back to our new motorhome, and also to insure the old one to help with the process of selling it. Your price for the year increased by 10% in only 6 months.
July 1, 2026
Reply from Scenicinsurance
Thank you for your kind words regarding the assistance provided during your motorhome insurance transition. I'm glad we could support you during the unexpected changes with your new motorhome.
Regarding the increase in your premium after switching the policy back and insuring the old motorhome, I understand your concern about the 10% increase within six months. Insurance premiums can fluctuate due to a variety of factors including changes in risk assessment, market conditions, and policy adjustments. However, I appreciate how important it is for you to get the best possible value.
If you have any questions, please feel free to contact us.
Kind regards,
Darren @ Scenic Insurance
Easy to use good cover offered and…
Easy to use good cover offered and driving abroad included . Thank you .
July 5, 2026
Reply from Scenicinsurance
Thank you so much for leaving your review. We're really happy to hear you found our website easy to use. It's great that you're pleased with the cover offered, especially with driving abroad included.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Scenic
Straight forward online quote
Straight forward online quote. When accepted everything went smoothly and quickly.best quotes i got by gar.
July 6, 2026
Reply from Scenicinsurance
Thank you for your kind review! We're pleased to hear you found the online quote process straightforward and that everything went smoothly and quickly after acceptance. It's great to know we were the best quote you received by far. We really appreciate your feedback and look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Scenic Insurance.
Reply from Scenicinsurance
Thanks for sharing your feedback with us. I am sorry to hear you felt there was a lack of real people to talk to when you needed us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Leanne @ Scenic
Reply from Scenicinsurance
Thanks for taking the time to share your feedback. It is great to hear that you are happy with your competitive price and that your annual increase was low.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Leanne @ Scenic
You will eventually get to talk to someone ! The date thing is backwards !!!
Price. But telephone system is so longwinded
June 19, 2026
Reply from Scenicinsurance
Thank you for your feedback regarding the price and the telephone system. We appreciate your honesty and understand that lengthy phone processes can be frustrating.
If you have any specific questions or need assistance with your policy or reference, please feel free to reach out. We're here to help.
Kind regards,
Darren @ Scenic Insurance
Good price and easy to deal with
Good price and easy to deal with . Scenic answered the phone promptly and put me through to an agent without delay . Some insurance providers keep you hanging on the phone forever ....but not scenic2026
June 10, 2026
Reply from Scenicinsurance
Thank you so much for your kind words!
We're delighted to hear that you found the price good and that the Scenic team provided prompt and efficient service. We always strive to make the process as smooth as possible for our customers, and it's great to know we succeeded for you.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards
Chelsea @ Scenic Insurance
Very easy to deal with
Very easy to deal with, answered almost immediately when I went to check a couple of things on the renewal.We have been with them for one year, maximum no claims. On renewal, Our insurance has gone downthis year. No point in wasting time on shopping around, as I did last year, I have read the negative reviews, but reality is if the cancel shortly after taking out a policy you loose a high percentage of the premium, same with all insurance companies, been like that for my 45 years of having motor and home insurance.
June 12, 2026
Unprompted review
Reply from Scenicinsurance
Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that the renewal process was smooth and that your insurance premium has gone down this year. We always aim to provide quick and helpful support, so it's great to know that you found our team easy to deal with.
Should you have any questions or need assistance in the future, please don't hesitate to reach out.
Thanks again for choosing us and for your valuable feedback!
Kind regards,
Michelle @ Scenic Insurance
Reply from Scenicinsurance
Thank you for your positive feedback! We're delighted to hear that you found it easy to get quality cover. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Scenic Insurance
easy to follow & complete
May 3, 2026
Reply from Scenicinsurance
Thank you for your feedback regarding your experience. We’re delighted to hear that you found the process easy to follow and complete.
If you have any further questions or need assistance with your policy, please do not hesitate to contact us.
Kind regards,
Darren @ Scenic Insurance
Easy to deal with,best price.
June 3, 2026
Reply from Scenicinsurance
Thank you so much for your kind words! We're delighted to hear that you found us easy to deal with and that we offered the best price. Your satisfaction is our priority, and we look forward to assisting you again in the future.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Scenic Insurance
Simple and easy to complete online…
Simple and easy to complete online can’t ask for more
June 10, 2026
Reply from Scenicinsurance
Thank you for your feedback! We're delighted to hear that you found the process simple and easy to complete online.
If you ever need any assistance, don't hesitate to get in touch.
Kind regards,
Darren @ Scenic Insurance
Read my written response.
June 3, 2026
Reply from Scenicinsurance
Thank you for contacting us through Trustpilot. We appreciate your feedback and are here to assist with any concerns or inquiries you may have regarding your insurance policy.
If you have any specific questions or require assistance, please let us know, and we will be happy to help you promptly.
Kind regards,
Darren @ Scenic Insurance
Reply from Scenicinsurance
Thank you for sharing your feedback with us. We're glad to hear that you found our staff member very helpful. We always strive to provide excellent service to our customers.
Regarding the cost, we appreciate your honesty, and we understand that price is an important factor and we aim to offer competitive rates while ensuring quality coverage.
Please feel free to reach out if you have any questions or would like assistance.
Kind regards,
Darren @ Scenic Insurance
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